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Complete Care at Summit Ridge

20 Summit St, West Orange, NJ 07052

(800) 558-0653 (Call a Family Advisor)

3.12

(8 reviews)

Offers Nursing Homes

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Reviews of Complete Care at Summit Ridge in West Orange, New Jersey

3.12

(8 reviews)

  • Facility

    3.0

  • Staff

    3.3

  • Food

    3.3

  • Activities

    2.6

  • Value

    2.6

nikkilove

2

September 10, 2022

I am/was a resident of this facility

Please I mean please do your research before bring your Love one here. I'm here for rehabilitation let me tell you I had too great therapist the rest of the staff are not pleasant this place is a hole in the wall. I've have been here for 3 weeks to long. The staff is nasty the place is not clean the rooms look so dark. take your love one's some where else.

angelito

1

February 2, 2022

I am a friend or relative of a current/past resident

The rooms are clean when in a private room and asking the staff to clean up, if not they are quite lazy. Everything is a facade there, if you could avoid going there or sending someone there, please do so. If they could avoid bathing, brushing teeth (of patients), changing their diapers they'll avoid it. I just wish I would have known this earlier. They will give a relative and or family member a tray of food to feed the patient if someone is there.

BY MW

5

November 24, 2021

I am a friend or relative of a current/past resident

They make you feel like your family. Y ou dont mind leaving there. The place is clean the food is great. When you call they talk to you with compassion and caring. Everyone is in such a great mood. There is always something to do so you are not bored. Even the rooms are like home. I would surely recommend them to others. The best it is and truly a COMPLETE Care.

dburned by facility

1

January 2, 2020

I am/was a resident of this facility

I would have wanted to know that things that turn up missing or that their staff breaks is not replaced and that I could not trust the promises of the owner or Administrator. their staff broke my I phone and I pad and replaced neither. My surround sound is missing and so is a very nice brand new Ninja blender. talk to several residents to get real feedback but doubt they will let you. they work very hard to cover their tracks. truly shameful

E s

5

August 14, 2019

I visited this facility

The new ownership has really been doing an amazing job! Bentzy and his team really know how to treat each resident like family keep up the great work.

Provider Response

Thank you for your review. Your feedback is greatly appreciated here at Complete Care at Summit Ridge.

Laya

5

August 8, 2019

Other

Complete care at Summit Ridge is A true gem nestled in the Hills was Essex County NJ. I was presently impressed with the Staff across the board, their professionalism and extra effort to make each and every person feel special. The renovations are truly remarkable and will change the landscape going further. Summit Ridge is most definitely a facility to tour fr all your rehabilitation and long term needs.

Provider Response

Laya, Thank you so much for this very kind review! We will be sure to share with the entire Complete Care at Summit Ridge staff. They truly do dedicate themselves to excellence. Best

Jsaon12

5

August 5, 2019

I visited this facility

I visited this facility and i loved everything about it. Staff were so friendly and kind. Everyone was welcoming to me. I ate lunch with my loved one, everything was delicious. The therapy staff was great. My loved one was up and walking very shortly after arriving at the facility. They have a beautiful patio were residents and families can sit outside. Rooms are clean and smell great. I would highly recommend this facility to everyone!

Provider Response

Thank you for your review. We really appreciate the feedback and support here at Complete Care.

Avram

1

December 31, 2015

I visited this facility

Genesis Healthcare (Summit Ridge Healthcare) is the worst; it’s horrible and it smelled. I didn’t see that people were happy and there wasn’t any dedicated staff. It wasn’t welcoming at all. The dining area was kind of crowded, not like a homey-type area but more institutional.

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Services and Amenities of Complete Care at Summit Ridge in West Orange, New Jersey

Costs

  • All Inclusive Rent

Room and housing options

  • Companion Suites: We do offer companion suites.

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

About Complete Care at Summit Ridge in West Orange, New Jersey

At Complete Care at Summit Ridge, we’re all family; we take care of each resident as if they are our own by providing quality care in a warm, home-like setting. This outlook manifests itself in every aspect of senior care, from home-style meals to individualized care plans. Our team of professionals is renowned for providing outstanding, round-the-clock care and will do everything they possibly can for the comfort of your loved one.

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