Reviews of Regency at Waterford
Everly October 27, 2016
I am a friend or relative of a current/past resident
They need extra people to sit and bond with residents. My Loved one felt isolated, homesick, and ignored when she asked to go to the bathroom she was left in her wheel chair in the hallway... she asked TWO people to take her back to her room (after they brought her back from therapy and then just stopped halfway to her room "parking" her with a bunch of eldery patients that were inneed of much more supervision and care than her) it made her feel really old, really forgotten about, like a bother because she was there for rehab, and she just did not like it there, and also caught an infection during her stay.
Do send your love one there by any means necessary!! January 07, 2016
I visited this facility
This place is constant under staff and the rooms and the resident rooms are never clean. My family went for antibiotics I V treatment and got worst with a unitary tract infect which caused confusion. Family wasn't able to progress in therapy until the meds were reviewed by me and they had my family member doped up on meds because they didn't want to deal with the confusion by the time the meds were asked to be discounted she had used up her Medicare days and was discharged home with no mobility and couldn't walk. The therapy department stated she had reached her maximum progress and suggested to send her to long term care.
Moms caregiver August 22, 2013
I am a friend or relative of resident
This was Mom's 3rd time in Regency. We feel the facility is very good as far as location, cleanliness and re-hab. Our problem is the lack of staff (nursing) to record lab and test results. I think six days is too long not to have results available on their computer system. How can they respond to problems if they don't know the results. I also asked many times to have a urine test done and every time they agreed to do it but it never got done. After spending one whole day telling them something was wrong, and knowing the signsof her health problems we asked many times to have her temp taken every 30 minutes. They took it at 1:30 pm and did not come back until after 4:00 in the afternoon. At 8:00 that night they finally agreed she needed to be sent to the hospital. It turned out she had a UTI and a blood clot in her leg.
zoman August 04, 2013
I am a friend or relative of resident
Terrible experience. My dad was here for roughly 10 days and actually got progressivly worse until finally we had to call 911 and have him transported by ambulance to a local hospital where after only 4 days he is now home. They do have a few good people including Dennis, Rita, and Brenda, however they are seriously understaffed, lack much medical supervision, and unless where were present we felt he wasn't getting an adequate level of care.
Caring 4247 April 21, 2013
I am a friend or relative of a resident
My dad is at the Regency of Waterford and I'm pretty much satisfied. It's just that they don't have enough help at night and they're too busy during this time. For whatever reasons, they scheduled one of their best people only twice a week, so he quit and I'm not very happy about that.We're very fortunate that we got to be there and I love the nurses, without a shadow of a doubt. My only concern is that I have to know that everything's been properly buttoned down at night before I leave my dad and go home in peace.
About Regency at Waterford
Regency at Waterford is a nursing home in Waterford, MI that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Location of Regency at Waterford
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