Reviews of North Pointe Nursing and Rehabilitation
John Carter July 19, 2015
I am a friend or relative of resident
This facility has improved visually but deteriorated substantially in quality of care over the past five years. Aids and nurses are rotated without any concern to continuity of care for residents. Noise levels are excruciating. TVs blare side by side in tiny rooms. Roommates will change suddenly and without warning with no concern to compatibility. Residents are treated as inventory and moved about for the convenience of management. Management greets any complaint about care with hostility and total inaction. Stay away.
James105028850 May 06, 2015
I visited this facility
I like that North Pointe was close to our house, and the staff was friendly, but I think they need to maintain their staff as they have a high turnover there.
Brenda Sexton August 14, 2013
I am/was a resident of this facility
My mother was at North Pointe for 2 1/2 years, I was there for 7 months rehabbing from a serious health issue, my husband has been there over a year and is still there as of Aug. 2013. I feel that I know this facility very well. They are awesome! The lion's share of day to day care is done by Certified Nursing Assistants (CNA's). While I have found them all to be very good, at least 25% are as good as one could possibly get. They are cheerful, compassionate, hard working, and highly skilled. They take personal pride in making sure their charges are kept well groomed and clean. I recall a CNA wheeling my Mom out of a shower one day. She had styled her hair, put makeup on her, and added some simple costume jewelry. I had not seen Mom look so cute in years! My mother's needs at 90, my needs at 62 (mentally OK but physically very sick) and my hisband's needs with advanced MS were all VERY different. Yet North Point worked very hard to give each of us individualized care. Finally, state agency ratings leave much to be desired. When we were looking for a place for Mom, we started with the top rated nursing homes. We quickly found out that they only accepted relatively healthy residents. Mom had a very bad stroke, and needed a high level of care. North Pointe took her, and me, and my husband and took excellent care of us all.
About North Pointe Nursing and Rehabilitation
North Pointe Nursing and Rehabilitation is a nursing home in Watauga, TX that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of North Pointe Nursing and Rehabilitation
- Medicare Provider Number: 675963
Location of North Pointe Nursing and Rehabilitation
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