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Kent Regency Center

660 Commonwealth Avenue, Warwick, RI 02886

(800) 558-0653 (Call a Family Advisor)

2.8

(5 reviews)

Offers Assisted Living and Nursing Homes

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Reviews of Kent Regency Center in Warwick, Rhode Island

2.8

(5 reviews)

  • Facility

    2.6

  • Staff

    2.5

  • Food

    2.5

  • Activities

    2.5

  • Value

    1.5

Anonymous

1

December 15, 2023

I visited this facility

If I could rate lower than a one I would . The nurses are rude and condescending. When I asked to speak to someone about my mother's care what appeared to be a nurse from overnights acted if I were bothering her and said they were doing report. I waited about a half hour and asked again and was told they would let the nurse know. After another hour of waiting I got fed up and went looking for the nurse. She somewhat answered my questions but was in a hurry to move on. While I sympathize to how busy it can be in a nursing home there is common human decency and these people seem to be lacking it in spades

Provider Response

We would like to get some more details about your experience with us. Please contact our Compliance Department so we can further investigate.

red alert

1

October 24, 2023

I am a friend or relative of a current/past resident

Dirty, understaffed and neglectful to the patients in short term care. My mother lost 10 lbs in her 30 day rehab stay. I visited daily to find her covered in urine, feces and bruises. I have filed a report with the Warwick police department about her clothing being torn. It is currently under investigation. I believe she was a target for abuse because she has Alzheimer's disease. I have since moved her to a safer facility.

Provider Response

We would like to get some more details about your experience with us. Please contact our Compliance Department so we can further investigate.

Maryellen

4

November 21, 2021

I am a friend or relative of a current/past resident

My sister is at a nursing facility at Kent Regency Center. She's doing long-term there right now, and she seems to feel comfortable there. She needs some care to be able to take her medications regularly. She is not in the best physical shape, but she is capable of participating in activities and things like that, so she felt comfortable there because of the location, and it is easy access to visit. The care has been very good. The communication has been good, and as long as that continues, we're OK to stay then. The place is clean. The food is basically good. My sister doesn't complain too much, and when she does complain, they're very attentive to the complaints. I just think they're understaffed, and sometimes it can be a little bit trying because they can't maybe get showers as often as they would like to. But that happens everywhere in the medical field right now - the understaffing. All the people that work there have been very nice and very pleasant. No real issues with people. She seems to eat all her meals, but sometimes it's cold or something like that. They do have activities. They have games, bingo, and they have like somebody come around to paint their fingernails. They let them make beads and stuff like that, and she likes to participate. The upkeep is good. The rooms are small. I think the rooms could be bigger because they have roommates, so it is kind of small, but it is pretty much kept up very nice.

Provider Response

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

Debra

4

January 27, 2021

I am a friend or relative of a current/past resident

My mom is in Kent Regency for rehab. It's kind of challenging because you can't go in there, so I'm just communicating with them the best that I can. So far, so good, and they got her up now. It's just a challenging time. They get back to you, it's just taking a little time, but they seem very nice, and I think everybody's doing the best that they can. The only thing they have that's different from the other places is it's all one floor, so you can actually go up to the window where your person is, and you can see them in the window and talk to them, which is really nice.

Provider Response

Hello Debra, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Debra

4

September 21, 2018

I am a friend or relative of a current/past resident

My mother is in Kent Regency Center because we had a good experience with them. It's a good place, and the staff is good. They have facilities like a hairdresser, a schedule for bingo, and things of that nature. The people are very nice, and when you walk in they greet you. The rooms are also very nice. We're paying through Medicare.

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Services and Amenities of Kent Regency Center in Warwick, Rhode Island

Health services

  • Hospice Care

General

  • Respite Care

Medicare

  • Health

    5.0

  • Overall

    5.0

  • Quality

    5.0

  • Staff

    4.0

Medicare Provider Number: 415009
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Kent Regency Center in Warwick, Rhode Island

Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.

Map of Kent Regency Center

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