Both my mother and father were residents, my mother for alzeheimers and my father for both alzeheimers and dementia. They were transported there from MA and the change in environment was difficult for them. The staff were excellent in their handling of my parents, insuring that each received the proper medications (on time) that they were properly bathed and cleaned and that their overall daily nutritional intake was monitored. The staff would also insure that my parents were hydrated, a problem with people who have alzeheimers, as they forget to drink and then become dehydrated.My parents were both ambulatory, so they were encouraged to exercise and the staff planned many activities to keep them moving, from daily stretching to walking to bus tours. They even developed an indoor bowling night in the hallway of the building.Most importantly was the ability for us to visit our parents at anytime, unannounced. That gave great comfort knowing that we could do a surprise visit to insure that our parents were being given proper treatment and attention.Another interesting aspect was the smiles on the faces of the staff, administrative and support people. My brother, sisters and I did not see discouraged employees.When my father had difficulty, one of the staff members would assist with his eating while he was at the table with the other residents. That was very dignified in that they would not differentiate him from others who may have been having a better day than he. Finally, when the funds for my parents began to run low, the administrative personnel worked diligently to locate programs and discounts to allow my parents to stay there.