Reviews of The Heights of Tyler
Anonymous113416150 September 29, 2015
I am a friend or relative of a resident
My father was at the Heights of Tyler. It was good until he got sick. Then he went to the hospital and came back; they did not take care very good care of him after that. He will not go back to this place. If you needed basic care, I would recommend them. The facility was OK. The rehab itself, I can rate a four.
KIT31 October 01, 2013
I am a friend or relative of resident
My mother in law was there for three weeks for rehabilitation. One night a nurse was very rude to her. She was upset because my mother in law needed constant assistance to use the restroom. Finally she just threw her on the bed with no covers on, and the call button was way out of her reach. The call button was also out of reach of the other woman on the bed next to hers. They kept shouting for assistance to no avail. Finally, hours later the nurse returned, and stated how much she hated her job. After reporting the problem, the nurse made comments about quitting her job, but she never did. Nor was she fired. I hope this was an isolated incident. However, my mother in law had to deal with this woman day after day.
Caring0366 March 25, 2013
I am a current client of this provider
My brother was in The Heights for physical and speech therapy. Their rehabilitation was very good. The rooms are adequate. Some staff are great while some staff are adequate. Now with my uncle there, I can say the same thing except sometimes the cleanliness is lacking in the extended care section. They also have a problem with their accounting processes. They made several corrections. I think they could improve on their billing structure. And they could follow up more closely on taking care of people who need more assistance.
About The Heights of Tyler
The Heights of Tyler is a nursing home in Tyler, TX that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of The Heights of Tyler
- Medicare Provider Number 676262
Location of The Heights of Tyler
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