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St Joseph's Manor Care and Rehabilitation Center

6448 MAIN STREET, Trumbull, CT 06611

(800) 558-0653 (Call a Family Advisor)

3.55

(9 reviews)

Offers Independent Living, Nursing Homes, Assisted Living, Adult Day Care, and Continuing Care Communities

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Reviews of St Joseph's Manor Care and Rehabilitation Center in Trumbull, Connecticut

3.55

(9 reviews)

  • Facility

    3.0

  • Staff

    3.6

  • Food

    2.2

  • Activities

    3.0

  • Value

    3.2

tommynazza

4

June 16, 2022

I am/was a resident of this facility

Meals and television service unacceptable

Provider Response

Hello Tommynazza, we appreciate you taking the time to leave us this feedback.

VeteransDaughter123

1

August 25, 2021

I am a friend or relative of a current/past resident

Please don't send a loved one to this center for rehab. The nurses were kind wonderful people - but that is about all I can say that was good. My father was there for 3 weeks and they never bothered to recheck their records or call about his CV19 vaccination. They had a copy of his card but wrote down he only had 1 dose. So they left him in his room for 2 weeks without letting anyone know. And we were there everyday! He has dementia so it was hard for him to tell us what was being done. He needs long term care now but we will find elsewhere. Never again. As my brother said it was depressing and smelled. Unacceptable. Can do more so easily at no cost but obviously not done there.

Provider Response

We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

Je ann

4

May 25, 2021

I am a friend or relative of a current/past resident

My mom has been a Resident for over a year. During this challenging time I can't say enough of how the facility and staff cared for her. All the protocols were followed religiously. Even though we couldn't see her during lockdown, the staff made modifications (zoom calls, etc.) to keep us connected.

Provider Response

Je Ann, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

vsgrott

1

February 22, 2021

I am a friend or relative of a current/past resident

Terrible care and neglectful of their patients. Simple requests like water are never met. Sick patients on the verge of death do not get the care or time needed. Don’t go here and keep your loved one safe

Provider Response

We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

meaningulrater

5

January 26, 2021

I am a friend or relative of a current/past resident

My family member received attentive, caring and thorough care from nurses, MD, CNAs, social worker and housekeeping. Everyone was so kind and helpful for his rehab stay there. The social worker was excellent in keeping us informed re: progress and plan of care. The facility was very clean and needs were met. I would recommend it to anyone.

Provider Response

Hi Meaningulrater, thank you for taking the time to leave a review for us at St Joseph's Center. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jazrahel1

5

January 22, 2017

I visited this facility

I'm grateful for the care and professional attention my love one gets.....

shoshimom

3

July 23, 2012

I am a friend or relative of a resident

Although the care is pretty good, I have observed some issues that were a concern to me. On a hot day, I removed my mother's shoes and socks to give her some air. I then noticed her toenails were so overgrown, they were digging into the next toe. I brought it to someone's attention and they said the podiatrist only comes once every 3 months. But they said they'd alert someone to her problem. A week later, I checked again...they were still as bad. I raise the concern again and was told they'd call the podiatrist immediately. Week later...still no response and I had to return to NC. I also noticed one nurse in particular is very hard on patients. Once when I was on the phone with her from NC, this particular nurse came in the room, accused my mom of talking to noone and took the phone from her and hung up! There is also one aide in particular who is almost abusive to residents in the dining room. This has been observed on more than one occassion. I have no say in my mom's care as my sister is in charge. But I am really upset with the attitude of some of these caregivers. I thank God for those who are genuinely loving and caring toward my mom and the pother residents.

rachel4

4

February 28, 2012

I am a friend or relative of a resident

The rooms were always clean, and all of the staff members that we saw interacting with the residents were friendly and engaging. When we joined residents in the cafeteria at meal time, the staff seemed to be on top of the various dietary needs of the different residents. Activities were always available, and residents would win small prizes at bingo. On the lower level, there is a hair salon, where the staff was friendly and seemed to be very well acquainted with the different residents. We had less positive experiences with the administrative staff. When we would call, wishing to talk with our family member, we would be transferred to the desk on the floor and left on hold indefinitely. Several times, we attempted to update patient information with the contact information for another daughter, and the resident provided consent for her to be informed about her care. Nonetheless, that information was never included in her file, which led to very distressing results when a medical emergency occurred.

dp2008

5

January 20, 2012

I am a friend or relative of a resident

Last year my grandfather began living here. There is a nice dining room that serves decent food. Its relatively inexpensive if a family member wants to pay to eat dinner there. The staff has always been extremely polite and caring. They take all of the necessary health and safety precautions. I believe they are required to wash their hands between patients room. This greatly reduces the chances of spreading germs from one patient to another.There are grab bars everywhere in his room. The shower has a bench so that my grandfather can still shower independently. There are also lots of activities offered at St. Joseph's manor. My Grandfather regularly plays cards, and bingo. I know some of the ladies have a knitting/sewing club. There are occasional opportunities for bus trips and shopping trips. The facility does a wonderful job allowing the residents to remain as independent as possible, while keeping them safe and feeling valued.

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Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    2.0

  • Staff

    3.0

Medicare Provider Number: 075001
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About St Joseph's Manor Care and Rehabilitation Center in Trumbull, Connecticut

St Joseph's Manor Care and Rehabilitation Center is a Senior Living provider in Trumbull, Connecticut that offers residents Independent Living, Nursing Homes, Assisted Living, Adult Day Care, and Continuing Care Communities services. Contact St Joseph's Manor Care and Rehabilitation Center for more details on services and rates.

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