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Reviews of Troy Care and Rehabilitation Center
Lynn48 May 08, 2015
I visited this facility
I didn’t have a bad experience in our visit at Troy Health and Rehab Center. They've got a better staff, and they are more staffed than they are used to be. It was very clean, and in their Alzheimer's unit, they started painting the walls to make it very bright and cheery. They have upgraded their personal rooms, and they have an area where they can go in and out at any time they want to go to the garden area, and there is someone out to be with them. I like that part about it probably the most.
hunt0320 December 30, 2013
I am a friend or relative of resident
I have a relative in long term care and another one in alzheimer's The biggest issue is the smell. It is a very strong urine smell in the long term care area. The rooms are very small. The 2 paitients in the room can not sit side by side in their wheel chairs. Bathrooms do not accomidate a wheel chair and are very outdated. They seem to be very understaffed and not attentive to the patient needs. The alzheimer's unit has a little bigger rooms, but also has a urine/dirty smell. There have been many times that the patients are sitting in the alzheimer's activity room not doing anything. This center is very run down and dirty. In contrast, the rehab area has been updated and staff is attentive. They need to figure out how to have that through out the center.
DaughterInLaw206 July 24, 2012
I am a friend or relative of a resident
During the time my mother-in-law was in the Rehab portion (assisted living portion) of this facility, it was quite good. She had a nice furnished private room, including a television with cable & daily newspaper, and the staff seemed quite responsive to her needs. They provided her meals and rehabilitation for problems she was having walking. We did her laundry and visited almost daily. She seemed quite content there. They had daily activities going on in the activities room and she was able to go down there to play Bingo and do crafts with other residents. They also had musical guests come in and had other performers visit. They also provided church services. They also had a house cat named "Tigger" who roamed the facility and visited her often. This always made her happy. The food was average for a facility, and she seemed to always be able to find something that she liked to eat. There seemed to be a vast difference between this portion of the facility and the nursing home, which is why I rated the facility a "3". I would have probably rated just the Rehab portion a "4" but the nursing home would have only gotten a "2". They were very understaffed and we had to be there almost around the clock to give her the care she needed.
Dale-1 October 13, 2008
I visited this facility
My grandparents spent years in a home before dying so, unfortunately, I am familiar with nursing homes and how they operate. That said, I was appalled at the lack of bedside manner at this facility. Within the same visit to my husband's grandparents' room, I overheard a nurse across the hall tell her patient that "(he) had just taken the biggest crap of his life, there was no way he had to go again!" and that "this is where you come to either get better or die". NEITHER COMMENTS SEEMED APPROPRIATE TO ME. The nurses who came in to our room to feed our grandparents during our visit were not at all friendly and seemed annoyed and inconvenienced by their jobs. Furthermore, there were no patient charts anywhere to be found in the room to show that the patients were being regularly checked and attended to. The bottle into which Grandpa had to urinate was placed by the nurse on the same table on which he was served his meal -- and neither the bottle nor the roll of toilet paper next to it were removed once his meal was left there. The meal itself was horrific. It was supposed to be turkey pot pie but I saw maybe 2 chunks of what was supposed to be turkey on top of a biscuit, then a mound of frozen peas and carrots beside it. A 4-ounce carton of milk and some coffee were the only beverages provide. No water was given -- which one would think would be important to flushing out the patients' systems with all the drugs they are given. I would never put a loved one in this facility simply because the staff would sink them into depression if their actual physical conditions didn't.
About Troy Care and Rehabilitation Center
Troy Care and Rehabilitation Center is a nursing home in Troy, OH that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
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