Orchard Creek Senior Living and Health Care

Traveling Guest

On July 26, 2022 I flew from Texas to Traverse City , Mi. for a family memorial .Two days later I ended up being admitted to Munson Medical Center with Covid -19. After weeks of life saving intensive care , I as transferred to Orchard Creek for the necessary rehab to allow me to travel back home to Texas. My care plan included customized therapy to physically and mentally regain my strength . My room was private , spacious and cleaned daily. The staff accommodated my every need. They took the time to explain my status ,always encouraging me. Each shift had personal contact with me viva among the following ; CNA , DON, NP, Pharmacy, Activities Director and even Housekeeping. I always felt the compassion of the staff as it was obvious 24\7 . From doing my laundry , serving late night snacks to escorting me on outdoor fresh air walks. Bingo, games on the patio porch , and group activities were appreciated by us all. Sunshine brought out smiles that lightened our hearts. Pedicures, Salon style hair care and massages to calming music had residents waiting their turn . I recommend Orchard Creek Senior Living and Health Care 100% . As a past resident who lived there for over 30 days. The food was delicious, unlimited amounts, hot and served cheerfully .The amenities are real and the care is honest........Thank You Orchard Creek .God Bless Y'all !!!!

Kelli

My father is in Orchard Creek Senior Living and Health Care. He was in assisted living and then he ended up in the rehab center (right next door), which is wonderful because they could just take him next door. He's now finished with rehab and he will go back to his regular room. They have good staff. We like the people. Each wing is quite small, so they're able to care for their patients more easily than if it were a huge facility. However, my dad ended up sitting in the ER for 14-15 hours and they sent him to the hospital, and they never called any of his daughters, so that part I didn't like. On the whole, they're pretty good. When I was there helping, the staff was very helpful and very kind. He loves the food; he said it's good. They just don't have enough help to keep the facility the way it really should be. He loves the activities. There are lots of card games, and bingo, but not too many outdoor things yet, but hopefully, that will change. They are not allowed to have appliances for safety reasons.

C.K.

We toured the dementia ward at Orchard Creek Senior Living and Health Care. My mom would have been in a room with a little divider and a bed on one side and her so-called living area on the other. It had a private bathroom. We were there at lunchtime and they had everyone herded into their dining room. They were elbow to elbow and it was very uncomfortable looking. It was not good. I just was heartsick when I left there for the people that were there. It left a lasting impression on my husband and myself, a bad impression. I only met one gal. She had shown us the room, trying to get us to rent it for my mother. She wanted to get it occupied. She said it was one of the better rooms because it had a view of trees outside the one window. She walked us down this long hallway to this room. The room that mother would have had was being renovated somehow, I guess they were painting it or something. She just showed us the room and it had a divider in the middle where you would have put the television on, but you could see over it the bedroom and the living room. That's how they divided it up. They were having hot dogs and potato chips when we were there. Hotdogs are not conducive to people with dementia when they're swallowing, in my experience.

Michelle

We placed grandma in Orchard Creek. It's fine, they have everything she needs, and she's happy there. They do all the meals, she has to go down to the dining room, and they take her down. They take snacks to her. We've been very happy with their services. They take her for walks in the community, she watches the birds, and she can sit in her patio if she wants. They do her laundry, they have a hair salon service, and they do housekeeping. The staff is very helpful, friendly, and do everything she asks. A doctor and nurse practitioner check on her.

Charlotte356034

Orchard Creek Assisted Living was a very nice place. It had smaller units which had a comfy feel. It had all the amenities. Everybody was very accommodating and comfortable.

budg

Orchard Creek was quite large with a lot more people in it than any of the others that I’ve visited. It was a nice place.