Heritage Healthcare Center Tallahassee, FL

(9)
3101 GINGER DRIVE, Tallahassee, FL, 32308

Reviews of Heritage Healthcare Center | Tallahassee, FL


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February 25, 2015

By Anonymous106680450

I am a friend or relative of a resident

I liked the nurses who worked hands on with my mother and father when they were at the Heritage Healthcare Center at Tallahassee. It was an older building. I could not say it was dirty or it was clean, but it smelled like a hospital. The food was not the best that I have ever seen, but it was decent. I was not happy when I first went to the place, but after a couple days I felt good. The staff made the difference even though the facility was not the newest or the nicest one. I was pleased with them.

January 31, 2015

By De'Ann

I am a friend or relative of resident

This is the worst facility available. Do not place your love one or client in this facility, of you care about them. My mother was placed in this facility for short term rehabilitation. She was unable to speak but cognitively she was ok. Nursing staff had no respect or showed no common courtesy to the clients. I witnessed nursing staff standing around talking and laughing at a client as he was trying to enter my mother's room. When I asked them to get him they became rude. When calling for help or her pain medication she at on point had to wait for two hours. On two occasions she went without her medication for 24hrs. i doucumented times and names and turned them in to administration but nothing was done. The last draw was on the day of her discharge necessary services and equipment that was to be set up by social services were not processed. My mother was also scheduled for infusion therapy for reoccurring cancer prior to being placed in this facility, but when I asked about when she would start I was told by Dr. Scandemo (the facility physician) that it was not covered by the facility because of cost. The staff at this facility does not care about the people they work with and it shows in their work. I hate that my mother ever experienced this and i will be making more complaints with AHCA and DCF.

August 15, 2014

By Disgusted with this Facility

I am a friend or relative of resident

This is the worst facility I have ever visited. My family member was left in his own filth for 2 hours on 1 occasion and between 30 minutes and 60 minutes on numerous occasions. He was a total care resident. I documented these, with names, dates and times and turned them into the facility but nothing was done about it. They are severely understaffed and do not answer the residents call lights for 15 to 30 minutes. There were numerous complaints by residents of verbal and physical abuse from the staff which the facility covered up. The food is often overcooked and definitely not edible. Clothing and other items belonging to my family member disappeared and the facility was unable to find the inventory sheet that I had filled out and kept updated. I turned the facility into DCF (the Department of Children and Family) and AHCA (Agency for Healthcare Administration). According to a local attorney the facility has numerous law suits against it. DO NOT allow anyone you know or care about to be put in this facility.

February 08, 2012

By Paris1

I visited this facility

Ok I REALLY enjoyed it here and YES I placed my client here. It was a close call because Heritage is already about 98% full which is GREAT! I would definetly say they are doing something right. They had some minor deficiencies but according to the recent reports I've read, they were quickly fixed. I would recommend....well that is, when a bed is available giggles
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Features of Heritage Healthcare Center


Medicare (ratings last updated: 06/16/17)

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 105433
  • Ownership Type: For Profit Corporation
  • Date Certified: 05/01/2017

General

  • Resident Capacity: 180

About Heritage Healthcare Center


Heritage Healthcare Center is a nursing home in Tallahassee, FL that provides patients with skilled nursing care as well as private or shared accommodations. Contact Heritage Healthcare Center for more details on housing, services, and rates.

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