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Sumter East Health & Rehabilitation Center

880 CAROLINA AVENUE, Sumter, SC 29150

(800) 558-0653 (Call a Family Advisor)

3.75

(12 reviews)

Offers Nursing Homes

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Reviews of Sumter East Health & Rehabilitation Center in Sumter, South Carolina

3.75

(12 reviews)

  • Facility

    4.0

  • Staff

    3.9

  • Food

    2.9

  • Activities

    3.7

  • Value

    3.9

Social

5

January 30, 2024

I am a friend or relative of a current/past resident

Sumter East Health and Rehabilitation Facility has a caring and compassionate staff that wants your family member to feel safe, secure, and satisfied during their short term or ong term stay.

Chantel Marquis

1

December 8, 2022

I am a friend or relative of a current/past resident

Patients are treated poorly. Staff is rude and uncaring to family members. If your family member is in this facility I recommend you get them out immediately.

Bad people

1

December 9, 2021

I am a friend or relative of a current/past resident

They do not care for the patients. the director does not call family members back. they are not clean

Provider Response

Thank you for letting us know about your recent experience with Sumter East Health and Rehabilitation Center. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

Gail

5

December 5, 2021

I am a friend or relative of a current/past resident

My dad is in rehab at Sumter East Health and Rehabilitation Center. My mom was there a few years ago, and they took excellent care of her. So when my father had to go, they had a room available for him. He's done exceptionally well there. They have a good team up in there. They've worked with him with everything he's needed. He's come a very long way. It's all been positive, so it's been great. The staff members were amazing, very friendly, and very helpful. My dad hasn't lost any weight, so the food is pretty good. The room is clean. They have everything they need in their rooms. They've got a bed, bathroom, and TV. The main thing for me is the staff because my father's there to get rehabilitated. He's getting physical therapy and speech therapy every day. They've just taken excellent care of him. They've answered any questions that we've had. If they couldn't figure it out, they found someone who could figure it out. They've always called back.

Provider Response

Gail, thank you for your kind review; we are happy to pass along your comments to the team here at Sumter East Health and Rehabilitation Center! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let others know. Have a great day!

margret1967

1

September 14, 2021

Other

hello i visited this facility to see if i would like my grandmother to be here. So at first the staff was very nice the facility looked cleaned and nice standard. However i watch this one staff members which later i found that she was a LPN name Lily she was rude, with lil compassion for the residence and no team effort with her fellow staff. When i witness that I told the coordinator that i was very unhappy with what i saw and if she allow this to happen when i was there i could imagine how she treats the other residence and staff. This is unacceptable i will not allow my grandmother come here.

Provider Response

Margret, thank you for bringing this to our attention. Your feedback helps us correct concerns and provide quality services. Please reach out to us when you can so we can address this situation directly. Thank you.

Sophia Easley

5

September 2, 2021

I am/was a resident of this facility

Everyone treated me well. I had a really nice short term stay. My roommate was very friendly and we enjoyed chatting. I appreciate the CNA Cynthia, she took great care of me.

Provider Response

Sophia, thank you for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let others know about your positive experience. Have a great day!

BevBrinkley

5

August 31, 2021

I am/was a resident of this facility

I was here in June and July 2021. I enjoyed my short term stay. My husband passed away shortly before I was admitted. The staff were so very supportive and helped me deal with this loss. I cannot thank them enough. I recommend this facility.

Provider Response

We are very sorry about your husband's passing. Thank you for taking the time to leave such a wonderful review for our team. We were incredibly blessed to have cared for you. Thank you again for your kind words and know you have our sincere condolences.

Peggy Thomason

5

April 13, 2021

I am/was a resident of this facility

Everything was wonderful. The people treated me like a regular person and not a number. The people at the therapy gym really cared. They took time with me. I would go back for rehab.

Provider Response

Hi Peggy, thank you for taking the time to leave a review for us at Sumter East Health and Rehabilitation Center. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case.

Fredrick Moore

5

March 29, 2021

I am/was a resident of this facility

I recieved nice care here but I am ready to go and do something outside of here due to Covid-19. The staff were caring and nice to me. They seemed to care about me not just for me.

Provider Response

Fredrick, thank you for your kind review; we are happy to pass along your comments to the team here at Sumter East Health and Rehabilitation Center! Your recommendation means so much to us, thank you again for sharing your experience with others. Have an awesome day!

C Kelly

5

January 22, 2021

I am/was a resident of this facility

Everyone was very nice and professional. The service was helpful and timely . They can do better with the food. The food department needs help.

Provider Response

We strive to have a culture of improvement, and feedback like yours helps us shape the way we do things. Please call us so we can follow up on your concerns about the food. We hope you have a great day!

Ann P

4

November 13, 2017

I visited this facility

We went to Sumter East Health & Rehabilitation Center, but they didn't have any female beds. It seemed like a regular nursing home with private rooms instead of just semi-private. They had activities for the seniors. It was very clean, and the staff was very nice. They had a full nursing staff, too. They had a therapy room and a common room.

Caring10291

3

September 11, 2013

I am a friend or relative of a resident

My mom was at Sumter East Health & Rehabilitation Center. Some of the aides were very good while others were not. They had activities for the residents. Overall, it needed a whole lot of improvement and they needed more aides on the floor.

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Services and Amenities of Sumter East Health & Rehabilitation Center in Sumter, South Carolina

General

  • Resident Capacity: 176

Medicare

  • Health

    2.0

  • Overall

    2.0

  • Quality

    2.0

  • Staff

    2.0

Medicare Provider Number: 425107
    Ownership Type: For profit - Limited Liability company
    Rating Date: 9/1/2023

About Sumter East Health & Rehabilitation Center in Sumter, South Carolina

Sumter East Health & Rehabilitation Center is a Senior Living provider in Sumter, South Carolina that offers residents Nursing Homes services. Contact Sumter East Health & Rehabilitation Center for more details on services and rates.

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