Reviews of Wingate at Sudbury Rehab Skilled Nursing Residence
birkwood September 28, 2016
I am a friend or relative of a current/past resident
I do not recommend this nursing home. If your loved one stays on the short-term stay side of the facility...it looks nice, a bit like a hotel, and their room has a private bath and shower. If your loved one needs to stay there as they fail/until they pass away...that side of the facility is a whole other deal. No nice dining room downstairs like the other side.... Everything is cold and clinical. The general bathroom is large, cold, cement and tile, sterile, with shower stalls lining one wall, and a large walk-in stainless steel tub with no modesty panels etc. around it. It just sits there in the open. You hear patients chronically moaning...the atmosphere isn't warm or at all welcoming. Neither is a lot of the staff. I was sent literature about this managed healthcare plan called Evercare...which said I only had 2 days left to decide to enroll my loved one in the plan. It touted the benefits of your loved one being seen every day by Evercare, as opposed to once a week by your loved one's doctor. What the literature failed to say was...the Evercare nurse over-rules your loved one's doctor. In my mom's case...she had another heart attack, and Wingate called to notify me. What they said though was a vague statement..."your mother has had another incident...but we feel we can handle it." Over two and a half hours later, they called me again, to tell me they'd decided to send my mother to the hospital...a full two and a half hours+. after she'd had a heart attack! When they initially called me...I then called her doctor to tell her what they said. I asked him if he'd been notified. He said he hadn't. My God I thought, what is wrong with these people! It became clear to me that Evercare was more about saving $ for the nursing home, not about providing better care for your loved one. I tried to take my mom off the plan that week...it took me until the next month, until Wingate did so....meaning my mom was on Evercare for all of two months. Towards the end of her life...when my mom was having more frequent heart attacks, a Wingate nurse vented on me saying "How can you do this to your mother?!" "Do what?". I said. "Keep sending your mom to the hospital (post heart attack)!" "And what do YOU intend I do?" I asked.... "Keep her here (at Wingate) with no post-heart attack medicare care?!!!" The nurse just glared at me and said nothing. After my mom passed away, I read the riot act to the staff. And btw...when they returned my mom's belongings, even more items of clothing and etc., were missing. I wouldn't recommend this facility to anyone!
About Wingate at Sudbury Rehab Skilled Nursing Residence
Wingate at Sudbury Rehab Skilled Nursing Residence is a nursing home in Sudbury, MA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
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