Pomeroy Living Sterling Skilled Rehabilitation
34643 Ketsin Dr, Sterling Heights, MI 48310
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Reviews of Pomeroy Living Sterling Skilled Rehabilitation in Sterling Heights, Michigan
3.05
(18 reviews)
Facility
4.1
Staff
4.0
Food
4.0
Activities
4.0
Value
4.0
sasanka
5
|
September 9, 2023
Friendly and caring staff. Plenty of activities to keep one busy. Wonderful rehab. Was very happy with my exprience.
PoorPatientCare
1
|
May 14, 2023
My loved one was here for weeks - she worsened under their care. The staff operated in sheer chaos and disorganization - it was nearly impossible to get any kind of update unless I tracked someone down and begged them for information. They gave her medication (without my permission, and I am Medical POA) that would have had DRASTIC negative complications for her - but they never bothered talking to me about it, they just administered - once a Medical POA is activated, it is required that they communicate changes in care with me - but repeatedly, they failed. Social work was abrupt and rude - and clearly did not care about patients. The rooms are cramped, the "bedside table" was nowhere near her bed (it was at her feet, where her phone also was - completely unreachable for someone confined to a wheelchair). Repeatedly, I would arrive for my visit for the day, and she would be in her wheelchair, the red button to push for help was literally 6-8 feet away or under the bed - she couldn't have pressed the button for help because it was no where near her. Not once, but nearly every single day. I will never bring anyone here ever again - it is sheer chaos. The visit notes they transferred to her new location was missing huge chunks of vital information. They never bothered updating critical information (like her current physician, current meds, current health issues) - again totally disorganized and chaotic. For weeks, there was a leak in the dining area - it was not resolved or fixed over a several week period - just an active leak dripping into a bucket. Really disappointing, upsetting and a terrible experience. My family and I will never return to this place.
sglowatz3285
1
|
June 24, 2021
My father-in-law was brought in after staying in a acute care facility for additional rehab. While he was there we were not given updates on his status, we always had to reach out. They only reached out in regards to money. They were very, very pushy on trying to get him to stay there permanently instead of going back to the home he was at. The social worker was very pushy and spoke down to you when we advised that he would not be staying due to the cost as he would have had to bankrupt himself to make that happen. We were told then that he would be discharged Wednesday the following week. One person would call us about one thing and then we would get a call from someone else with different information. One person did not know what the other was doing. We were not given a check out/pick up time. When we were contacted about his meds to go home with him, we were told they could not use his pharmacy and when I said that I would look one up she hung up on me. When he was discharged, he was supposed to have had a months supply of insulin as a script. He was not provided that and ended up having to go back to the hospital due to not having the insulin. We would not recommend this facility to others at all.
scifiMike
5
|
June 27, 2018
The whole staff at Cherrywood are wonderful people. From Admissions, Physicians, Nurses, Therapists and Nurse assistants, I was treated very well and all have been friendly and courteous, they responded to my concerns and needs. The therapy staff were very good and met all of my therapy needs. Would recommend this place to others.
anna schr
5
|
March 30, 2018
I enjoy my PT exercises and I feel stronger. I know the various moves I learned are helpful and have good effects on me. I feel it! The nurses and aides assist me, they come on time when I call. They are very knowledgeable. Food served to me is very good and tasty. My room is nice and interaction with staff very good. I am satisfied with the care and would recommend this place to others.
Ms.K
5
|
January 13, 2018
The staff has gone above and beyond caring for my mom and meeting her needs. And we have been to a few rehab centers. Cherrywood is the best! Thank you!
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Services and Amenities of Pomeroy Living Sterling Skilled Rehabilitation in Sterling Heights, Michigan
General
- Resident Capacity: 180
Medicare
Health
4.0
Overall
4.0
Quality
4.0
Staff
3.0
About Pomeroy Living Sterling Skilled Rehabilitation in Sterling Heights, Michigan
After a $4 million renovation in 2019, Pomeroy Living Sterling Skilled Rehabilitation combines state-of-the-art clinical excellence with elegant surroundings creating an environment designed for healing and restoring independence after a hospital stay. For over 30 years, our highly-skilled, compassionate medical team has been dedicated to your goal of returning home quickly by delivering customized patient care and specializing in post-acute recovery after an illness, injury, or joint replacement.
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