Franciscan Villa

Warren

My wife used to be a resident of Franciscan Villa, but I wouldn't recommend them to anybody. They were understaffed and didn't respond to the residents' needs. Her apartment wasn't homey, it was old. There were also no activities. They didn't have a menu, so whatever they served is what you ate.

Caring113292950

I put my Dad in this facility because of his dementia. I thought he would be in good hands, but I was highly mistaken. Toiletry was poorly done, on 2 occasions I had to clean him myself because of how poorly he had been cleaned. He had days worth of matter stuck to him. When i would arrive, I asked when the last time he was changed, well it was 3 hours back. I was told he would be checked every 2 hours, this did not happen. The staff was not skilled, in my opinion, in treating Alz/Dementia patients. It was such a horrible experience, I don't want anyone else to bother with this facility. After about 6.5 weeks, the facility sent my Dad to the hospital for evaluation, never intending to let him come back and wasted my time for 2 weeks in trying to locate another facility for him. Please don NOT bother with them.

Caring102478950

Francis House is part of Franciscan Villa, and my husband and I both thought it was shabby looking; the carpets are worn out in spots, it was kind of dimly lit in there, and some of the walls were nipped up. We were not impressed. It just looked like it was getting worn; it could use an update.

Ursula1

My husband has pretty good care at Franciscan Villa. The staff seems to be very caring. The atmosphere is good and the facility is clean and well-kept. They also have an activity room there. They have activities for their residents. Everyday they're doing something. They have entertainment almost everyday, like somebody would come in and play a song or a guitar or whatever. I would recommend this facility to others.

Cy

My friend wasn't happy at Franciscan Villa. It's not a good environment and was a little bit overwhelming for him. They're understaffed. The people there who are supposed to be taking care of him are not really nice and responsible. They should do their job instead of talking in the hallways. When the lights go on, they should go see what's going on. How are they going to know if someone had a fall?

floundernest

Frequently, as is the case with many of these places, they are under-staffed. Having 2-4 people watching over 60-80 residents is ridiculous. More staff would come in at mealtimes, but frequently my uncle would have to wait upwards of 30 minutes before being able to be taken to the bathroom. For the enormous costs to keep him there, it should have been better staffed. However, they did do a good job of keeping an eye on him regularly and making sure he did get his medicines. They also provided a range of activities that residents could be shuttled around too, at least for the residents that were coherent and conscious. Mostly I visited between 3pm and as late as 10pm, and that's when it was obvious they were under-staffed. We would take my uncle for a ride around the neighborhood just to get him out, and when we would be returning, there would be residents wandering around unattended, trying to escape, or just being left to idle. Again, the staff were nice, but just short a bit on man-power.

Miranda333

My first impression of the facility itself was a positive one. Everything seemed to be clean and organized for the residents. The staff greeted me with a smile as I entered the hallway. I arrived at the time they were about to serve the residents dinner. I took my grandmother to get her meal. She enjoyed what she was eating which made me feel secure about the health of the patients. I also noticed that they had a bulletain board of scheduled activities. My Grandmother also told me she enjoyed them. Overall this residance made me feel comfort and secure that my family member was and would continue to be well taken care of. I have no negative complaints about this place other than since it is a nursing home/ assisted living center, it's not always pleasant to hear some of the folks talk about how lonely they are, but that is sure not the fault of the staff there. I am sure that the staff does as best they can to comfort the residants' feelings. I would recommend this facility for anyone worried about a nursing home for their loved one.