I am a friend or relative of a current/past resident
I visited daily to Scallop Shell when my grandmother was a rehab patient after knee replacement surgery. All I can say is that the place is beautiful and the staff are top notch. The facility has a 5 star government rating meaning they scored above average with quality measures, staffing, and health inspections (which at last survey was apparently deficiency free). Many may not be aware of this but it was important to my family to do some research prior to deciding on a place for gram's rehab. We wanted to be sure therapy was available to her 7 days a week which Scallop Shell offers. And the best part is, all the staff are Scallop Shell employees. We couldn't have been happier with her care and the progress she made thanks to the folks at Scallop Shell.
I have been dealing with nursing homes for 40 years having dealt with placing relatives in nursing facilities for rehab and long term care and working with clients in my former employment.
My 94 year old mother had a knee injury which necessitated a stay in the hospital and rehab at a nursing facility. When my mother left the hospital and entered Scallop Shell on March 6, I did not know what to expect. It was not close to my home so I would not be able to be in and out checking on things as I did with previous homes. I have to say that both my daughter and I left this nursing home feeling comfortable about leaving my mother there. This was a first! Says a lot for Scallop Shelll!
Mom entered Scallop Shell on March 6th and spent 10 days there. It was an adjustment and of course it took her a few days to get comfortable. I am going to post a couple of excerpts from my Facebook page while my mother was there which will show you how happy we were with SS.
Mom is so happy today. Mom always asks everyone she meets if they play Cribbage. Mom and Dad won many trophies in the RI Cribbage Association when my dad was alive. She found a partner for cribbage! Scallop Shell Nursing and Rehab is amazing. A dietary worker happens to be French and got talking to my mom and the subject of cribbage came up. Today this worker, Michele, came in with a cribbage board and they played a few games. Michele skunked Mom the first game but things got better. Imagine an employee who actually took the time to entertain my mom. I am so impressed! Kudos to Michele!
Classic Mom comment for the day: "#1 daughter doesn't always get what she wants" . She is absolutely right but she was referring to my asking them to give her a shower. LOL I could not go there today, absolutely emotionally and physically exhausted, but when I called the nurse, she was cracking up over Mom's sense of humor. They won't find her funny when she finds out that she is not going home tomorrow! Her other comment yesterday was that there was a lot of old people in there! Mom is 94!! Who knows? She is doing well and may be out sooner than we thought. She is very determined to get out!
Mom's cribbage friend came back today to play the "rubber" game. Don't know who won because we had a Family Meeting to go to. She should be going home by Tuesday but the people at Scallop Shell like her so much, they told her they weren't letting her go! Poor us! She is going to expect all that attention from us when she is home. All and all a good day except that her roommate is not happy that Mom is having all that attention. Actually, the attention was from Marilyn, the PT department head and Christine, the discharge planner. Both were there to facilitate Mom's plans to go home. Christine spoke French with Mom and sang her some French songs. Too much activity and noise for her roommate which we are very sorry about but if this is keeping Mom happy while she is there, then what can I say? Kudos to Scallop Shell!
Going down to see Mom in a little while. She is feeling neglected today because she got herself up and dressed and no one on the staff has come in to see her. She thinks she is getting the 'cold-shoulder'. LOL She doesn't realize that it is the weekend and that there are new staff on that might not know her as well as new admissions who need more attention than she. Also that her schedule is not as rigorous with PT/OT as it is during the week but she will have PT today and OT tomorrow. Hopefully she'll get some company today or there will be a cribbage partner for her before I get to her. I can just imagine what it is going to be like when she gets home in her apartment and she is living her normally quiet existence. Wonder how she'll handle that.
My mother went home on March 17th. We were very pleased with the care that she received at Scallop Shell. All the staff were nice to her and I noticed that they treated everyone the same, with much respect. I was very impressed with the Admissions Director/Social Services, Felicia, as she was very cooperative whenever we asked something of her.
I have read other comments about Scallop Shell that I would like to comment on. One was the cataloging of clothing--this was done on everything that was brought in and out of the nursing home. We took care of her laundry. I was impressed with the cameras monitoring every exit in the building as well as hallways.
I feel that input on stays at a facility is very important to people who are looking for a safe place for their relative. My only regret is that my mother could not stay there since I know that she needs 24 hour care but is not "nursing home" material because she is so sharp for her age. I would not hesitate to ask Scallop Shell to take should she ever need rehab or nursing care in the future. I wish they would open an Assisted Living facility.
Lastly, I must comment on the ONLY negative and that is that the room thermostat in my mother's room was turned down to 60 on two occasions and the room was freezing. I would hope that this doesn't happen often as the elderly have poor circulation and thin skin. Mom and her roommate told me that they were freezing and I even I noticed that the room was very cold which was unusual. This occurred that last two days that my mother was there.
But other than that, it is a very clean, well run facility with a lovely staff!
My cousin was at this facility during her last days. The buidling is clean, modern and still homey. The staff are kind and welcoming. They were attentive to my cousin's needs and sensitive to ours as the family. Other negative reviews on here don't seem to take into account that this is a nursing facility, and their staffing is in compliance with what the law requires and is realistic in maintaining operations. In a perfect world, we would all have a one to one caregiver, but that is not realistic. My cousin was able to use her call bell to ask for assistance when she needed it, and the staff checked in on her often. She was not physically able to do therapies, but I found that Scallop Shell has an excellent and knowledgable rehab. department as well. They do offer rehab services on Saturdays. Overall, a very positive experience during a sad time for our family. I would recommend Scallop Shell highly.
My father went into this place for rehabilitation. It was an unpleasant expierence all the way around. There are no rehabilitation services on the weekend and since he was discharged on a Friday this really set him back. There was minimal help through the weekend, he was left siting in a chair most of the day by himself. They actually for got him during a respiratory treatment. They are just understaffed.
They did not do an intake inventory of his belongings when he arrived from the hospital and lost clothes in just two days.
Long and short of it is they did not provide rehabilitation services and my parent ended up in intensive care at the hospital due to family intervention. The help are nice people but just too short staffed. If you can not take care of the basics like intake charts and laundry, how are you going to take care of your clients health needs?
This is the worst nursing home I have ever been to. My father was a resident at this facility. The rooms are very small. My father fell the first night he was there with no attentive staff to help him. The staff is unhelpful and very rude. My fathers health was worse after he left than before he arrived at the Scallop Shell Nursing Home. I do not recommend this facility to anyone. I would give this provider with zero stars, but I'm unable to select that as an option.
Working as an EMT in Rhode Island for a private company for quite a while, I have seen more than my share of nursing homes and rehabilitation centers. Scallop Shell is not exactly luxury, but it's better than many. When walking inside, it does not immediately smell of urine or general uncleanliness. Furthermore, the residents of Scallop Shell are generally friendly and happy, which I consider a good sign. The only thing I find the facility deficient in is having a more attentive staff, and better security. It's very easy to slip out of the nursing home without anyone noticing or being concerned, which could have very serious implications for residents suffering from dementia or Alzheimers disease. The residents I have transported to/from Scallop Shell have rarely complained about it beyond what is to be expected by an elderly person who is no longer living at home. Another sign of a competent nursing staff is present when the lack of transports to the Emergency Room from the home is considered; rarely do the elderly residents fall and need to be taken to the ER. Knowing a nurse that has worked there for years, it's apt to say they may not be the most enthusiastic about their jobs, but they certainly put the residents' safety and well-being first.
Scallop Shell Nursing & Rehabilitation Center is a nursing home in South Kingstown, RI that provides patients with skilled nursing care as well as private or shared accommodations. Contact Scallop Shell Nursing & Rehabilitation Center for more details on housing, services, and rates.
Location of Scallop Shell Nursing & Rehabilitation Center