Baptist Health Nursing & Rehabilitation Center

ReviewerFC070323C

My wife is in Baptist Health Nursing & Rehabilitation Center. We didn't have much choice. It was the only place nearby that had an opening. I think they're somewhat understaffed. I'm not impressed with the meals they serve. The staff members are friendly people. They care about their jobs. I have no complaints about the people there. The food is institutional. There are fruit and vegetables, but the vegetables are usually overcooked. What's inside the sandwich is overcooked and dry. The place is nice and clean. It's very different from some of the assisted living places I've seen in that it's not at all elegant. It's like a school building or something like that with very little decoration.

Keith

My mother is in Baptist Health Nursing and Rehabilitation. I'm happy with them, they seem to be doing a good job and the staff is pretty helpful. I'm happy with the amenities. I have not tried the food, but it looks very good. The girl there works Monday through Friday, and she does music activities with them, takes them for walks down the social center, and games. I like the friendly staff.

Karen Ambros

All of the staff were responsive, informative and professional.

Kdrezelo

Do not go there. When my dad was there I was in the from 8 in the morning to 8 at night. Saw the nurse once in there. One aide was very harsh with him told the nurse and felt it was a laughing matter.

stupidscreenname

Do not go here or put anyone here!!! My mother in law was there for a fractured hip after surgery to repair. Every once in awhile they would give her Tylenol for her pain for her FRACTURED HIP!!! We would speak to them about real pain medication that would be given to her at regular intervals and you'd think it was resolved and then the next day she would be in terrible pain and what would they give her? Yup, Tylenol. Also, her leg was supposed to be elevated because of the injury and surgery, a week later, it is still very bruised and swollen, because they weren't elevating it or anything, something third graders would maybe know to do. They took her off of one of her medications for Alzheimer's without telling us, we only found out after we pulled her out of there and she began having symptoms. And she was in the same clothes for several days because they thought she didn't have any others, we gave them 4 days of clothes. They only said this when we asked why she was in the same clothes. So basically they had an 85 year old woman in the same dirty underwear for 4 or so days, so they didn't think to ask us, and didn't think how nad this was for an 85 year old who gets UTIs, and didn't notice when or if they bathed her? And if they bathed her, they just kept putting the same dirty underwear back on her? They eventually, days later, found one robe, they never found the 4 sets of clothes we brought there and did not apologize and did not return calls to us to figure out what was happening. She would press the call button for help going to the bathroom and 20 minutes later we would have to go and make someone come and help. I don't know if the actual physical therapy was good or bad, but it wasn't worth the abismal care they provided, or didn't provide. Terrible place, do not use them!

Gretapp

I had a knee replacement and went there for PT. I often get UTI's after surgery and I did this time, it showed up the 2 nd day I was there. I pleaded for antibiotics and they said that my urin had to be sent out to be cultured. When I visit my Doc for this cronic problem she gives me antibiotics and sends out for a culture and when the culture is back she adjusts the meds if necessary. I was in agony and by day 3 I was totally incontonent. Here is the unbelievable part, I asked them for a depends or even a panty liner and they said no, because I came there to get better and I didn't need anything like that upon arrival and how would it look in a chart because I had been brought there to progress not regress. I could not believe my ears! I hung in for 2 or 3 more days with no meds I had my husband smuggle me in supplies. I think it was day 4 or 5 that I finally left AMA. The very next morning I went to my Dr. and she could not believe it either. She did the basic dip test that they do in the office lit up like a Christmas tree I was feeling 100% better after 1 day on meds. 4 days later I got a call at home from Baptist saying I had a bladder infection and should have stayed so I could be properly medicated! They Suck. I have severe Rheumatoid arthritis and have had a minimum of 15 hospital stays and I have always been satisfied. I'm not the type of person that complains. I'm having my other knee replaced next month and I will never go there again for anything.