$2,250
Berkley East Healthcare Center
2021 Arizona Avenue, Santa Monica, CA 90404
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Reviews of Berkley East Healthcare Center in Santa Monica, California
2.36
(19 reviews)
Facility
2.4
Staff
2.1
Food
2.1
Activities
2.0
Value
1.8
SadJanet46
2
|
December 23, 2023
The building is NOT handicapped accessible. If you park in the below ground parking lot and use a wheelchair, walker or cane, you're trapped because the elevator from garage to lobby is not working. If you try to walk in through the main front door on Arizona Avenue, you will not be able to open the door on your own. It is extremely heavy glass. No automatic opener. And usually, no one at the desk to get up and open the door. UNSAFE!!
MGross
2
|
November 30, 2023
The good: physical therapy, speech therapy, clean room, good doctors. The bad: Doctors rotate every few weeks. No coordination from staff. They Do not return calls. Social worker not engaged in care. No discharge planning. Patient discharged at a moments notice. Discharged without medications.
lyrasjazz
3
|
February 23, 2023
Found most of the nurses ( from CNAs-LVNs-RNs), and PT and OT staff kind, caring, and helpful... as well as had a great doctor. But the overall administration-social work- admissions depts were quite lacking... i.e. they typically were either not available, not accessible or non responsive. The food was surprisingly decent to occasionally really good. The general ambiance and environment pleasant, clean and nice. I was a short term, post surgery rehab patient twice over last 8 years and would choose Berkley East again if need be.
Aviana
1
|
July 11, 2022
This place is so disorganized. When you call anyone in charge, you rarely get an answer, and their mailboxes are full. Therapists change daily and you rarely get the full amount of therapy that is required. Call buttons aren't answered in a timely manner. Patients frequently wait an hour or more for help. Food is terrible. This facility is extremely understaffed!!It is nearly impossible to talk to anyone in social services or administration. Doctors are suppose to see patients weekly. My friend who was there for a month and saw the doctor only once on the day she arrived even though she requested to see a doctor, that request was never honored. An activity director never saw my friend, and she was never offered to participate in any activities. The only good thing is that the rooms are spacious and comfortable. However, that doesn't compensate for lack of proper treatment.
Bonnie
4
|
December 10, 2021
My husband is in Berkley East Healthcare Center. It's a skilled nursing facility and it's very good. I wish I could keep him there longer because they have physical therapy and occupational therapy five days a week, which is great and he needs that. The problem is, unfortunately, he's been stubborn and he has not availed himself of the excellent therapies that they have there. I would recommend it. It has some downsides, too. The food isn't great and right now it's understaffed as every place is and that's understandable. The staff changes all the time. The place is clean and they are very Covid careful and I like a lot of things about it. As far as the therapists and stuff there, it's great. I like the therapy. He's been there for six weeks already. The staff is OK but a lot of them don't speak great English, so they're sometimes hard to communicate with. They have activities. They have a little sheet there, and we never used them at all. They have bingo, they had a holiday party, and they have a penthouse and they had some kind of a party up there. They have a gym there. It doesn't have a ton of machinery, but it's good for therapy when they take the people down. I've been in that, and it's nice and clean. It's not huge, but adequate for what they use it for. It has a bicycle and they can sit in a wheelchair and do an elliptical. He's been there under insurance. He's not been real cooperative, but they've kept him there a month longer than they normally do.
LindsayJGreen
1
|
September 22, 2021
My Dad ended up here for reasons I don't know. See I had left my contact info 2x with nurses at Saint Johns Hospital which is across the street and no one to date has contacted me. I am my Dad's only family. I have called everyday for 3 days now and still don't know why he is here, what they are doing, or when he will be released. I have spent 3 hours calling today and I either get hung up on, put on hold-to only get hung up on, or the phone rings and rings then drops you. I am on hold right now....NOTHING. How do you operate this way? Does no one (nurse or doctor) not think to themselves that my Dad is too old and may need an advocate or to speak to family to inform them of the situation? I am so upset right now. I work and can't call all day long. I have now resorted to filling out the CONTACT US on your website just in hopes to speak to a human that is caring for my DAD.
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Services and Amenities of Berkley East Healthcare Center in Santa Monica, California
Features
- Garden And Patio
- Resident Parking
- Security Gate
Guest services
- Guests At Mealtime
Languages
- English
- Spanish
Medicare
Health
1.0
Overall
1.0
Quality
2.0
Staff
2.0
About Berkley East Healthcare Center in Santa Monica, California
Berkley East Healthcare Center is a Senior Living provider in Santa Monica, California that offers residents Nursing Homes services. Contact Berkley East Healthcare Center for more details on services and rates.
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