Reviews of Sonterra Health Center
Overview of Ratings
October 02, 2017
My mom was there for 2 years and received great care. I was happy with the nurses, CNA's and all the staff were very caring. They handled all special, requests we had with rapid response and a cheery attitude. My mom spent her last days there after an extended stay in the hospital and we were treated with a great deal of love and respect. My mom often told me it was the best place she could be at. Thanks for all the great service.
September 10, 2016
I am a friend or relative of a resident
Great faciluty! I highly recommend Sonterra!
December 30, 2014
I am a past client of this provider
Everything there was great. I didn't really participate in that community. I pretty much stayed in my room. I was in a wheelchair during that time, so I was very dependent. And Sonterra was very accommodating to the needs that I had. They had Walmart outings, and they take them out for pizza. They have sit down exercises for people with wheelchairs. They had movies. I wasn't in the mood to be around people just yet, so I always ate in my room. I loved the staff; my nurses were great. I don't know a lot, but the lady who runs the activity would come and find something from the store and bring it back to me. From what I remember, the food was good. I would recommend this place to others.
September 12, 2013
I am a friend or relative of resident
The aides, the therapy, & the RNs are really good; some LVNs are too, but not all. this place is terribly understaffed, working the employees to death, the food is cold, & most of the time the morning coffee is also. But worst, the doctor that was assigned to my mother is incompetent. She prescribed potassium, along with a no-salt diet for my mother, yet didn't bother checking her electrolytes via labwork, resulting in an extremely elevated potassium level & extremely low sodium, which was discovered when I took her to the ER, sick & in pain. Terrible experience & unacceptable. This facility is considered a skilled nursing facilty, but some of the staff have shown incompetence in wound dressing, & issues with my mother's biliary drain. The aides are good, sweet people & I have no complaint against them, in fact am grateful for them. I just wish they weren't so overworked. The place is clean & fairly new, so a very nice facility/ home.
Features of Sonterra Health Center
Medicare (ratings last updated: 01/24/18)
- Medicare Provider Number: 676158
- Ownership Type: For Profit Corporation
- Date Certified: 01/01/2018
- Resident Capacity: 124
About Sonterra Health Center
Sonterra Health Center is a nursing home in San Antonio, TX that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Sonterra Health Center