$3,890
Retama Manor Nursing Center/San Antonio West
636 Cupples Rd, San Antonio, TX 78237
1
(1 review)
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Reviews of Retama Manor Nursing Center/San Antonio West in San Antonio, Texas
1
(1 review)
Facility
2.0
Activities
1.0
Value
1.0
Sarah
1
|
July 19, 2022
My dad was a resident of Retama Manor Nursing Center/San Antonio West. The layout was fine, and it was secure for the patients. But the director of nursing was just not a very nice person. I don't think that the people that work there know how to talk to people. There was never a meeting with them, and I just felt like it was kind of like, "oh, it is what it is." I had concerns, but I just don't think that they took care of them. I had to reach out to people higher up and that's how I would get a response. But only if I went to other people. They had an outside patio, but someone had to be out there. A family member would have to come in, sit with them, and take them outside. There were supposed to be group activities, but I didn't see that ever happen. They would talk to them, though, but I didn't really see any type of activities being done. There were cockroaches. And the sewage would back up into the bathrooms and the rooms. I voiced my concerns about that, and they just said, "Oh, the plumber's coming over" or "the plumber's coming soon," but I had to reach out to the Texas Health and Human Services, and that was the only way that something happened. They had to do a survey and people from the state had to go in. So, it just really needs to be cleaner.
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Services and Amenities of Retama Manor Nursing Center/San Antonio West in San Antonio, Texas
General
- Resident Capacity: 139
Medicare
Health
2.0
Overall
1.0
Quality
2.0
Staff
1.0
About Retama Manor Nursing Center/San Antonio West in San Antonio, Texas
Retama Manor Nursing Center/San Antonio West is a Senior Living provider in San Antonio, Texas that offers residents Nursing Homes services. Contact Retama Manor Nursing Center/San Antonio West for more details on services and rates.
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