$3,890
Huebner Creek Health and Rehabilitation Center
8306 Huebner Road, San Antonio, TX 78240
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Reviews of Huebner Creek Health and Rehabilitation Center in San Antonio, Texas
3.17
(17 reviews)
Facility
4.0
Staff
3.9
Food
4.3
Activities
3.2
Value
3.0
Milo0514
1
|
December 6, 2021
This facility was one of the worst I have ever experienced. The horror you hear each day regarding these types of facilities is coming to life for my family member who stayed for rehabilitation. The staff did not even provide the minimum of constant care required. Nor did they seem to care. It took continuous advocating from myself and fellow family members to get a basic level of care, and even when it was provided, there was zero consistency with it. Not even senior management, such as assistant nursing directors, knew who to perform essential nursing functions correctly. The staff finally got tired of being held accountable to where they started not performing actions correctly and made my loved ones fear for their own life. Thank god I was able to get them out of there quickly. However, I can only imagine the poor people who don't have those same advocates and are suffering. WHATEVER YOU DO, PLEASE DO NOT SEND YOUR LOVED ONES TO THIS FACILITY! Choose and different facility don't let them fool you like they did my family.
Patricia
4
|
November 27, 2020
My mother-in-law stayed at Huebner Creek Health. Honestly, I couldn't go in to see her because of the COVID thing, so we do the phone, but she was able to talk to me. She liked it most of the time and then sometimes she didn't. She's 85 and she's used to being taken care of at home and waited on, so it's a little bit different when you go into a rehab. I had to call though, they didn't call me. Here's the one thing I want to say about all the medical field right now. They suck at communication. Communication is the worst it's ever been in the medical field except for hospices. I gotta tell you when you have home health people, they're awesome, but you get your loved one out of the home and into some kind of a facility and I think these people become brain dead thinking they shouldn't call the family with issues. They have to learn to communicate. We are living in a challenging time and when you don't communicate with a family it could become intense. It's communication, that's the one thing I'm gonna say. They need to learn to be the one who initiates the communication. The staff though was patient as I asked questions and I'm a very intense person. I want to know why if you tell me something, you gotta back it up with your why, and they were very good at doing that. With food, she liked it sometimes, and she didn't like it sometimes. Her taste buds were kind of messed up from the COVID, so I'm gonna say they did everything they could do to make her happy. The short spot that I saw when I entered was very, very clean. It was very pretty.
Betti
5
|
June 22, 2020
I was a resident at this facility (nice clean place) for 2 months. I want to thank the staff/employees for working long hours and doing the best they could to accomadate me during these tough times the coronavirus pandemic. THANK YOU!!! I couldn't have family or friends visit me so these people became my friends. They all did a good job but these people STAND OUT THEY WALKED THE EXTRA MILE. # 1 PATTI, NATHAN, JOANNA, TAGGON, CAROLINA, JONATHAN, BEN, TINA, CRYSTAL, ROCIO, MIKAYLA, CLAUDIA, MARIA, AND LAST BUT NOT LEAST DAVID FROM THE FRONT OFC HE'S SO NICE, KIND AND RESPECTFUL!!! May the LORD bless yal abundantly!!! Thnx again :)
unhappymemeber
2
|
December 4, 2019
10-18-19 Arrived at 5:25 feeding machine not working Left at 7:30 machine still not working 10-23-19 Wednesday feeding machine alarm going off n no one has checked on it. here at 6:30 leaving at 8 nothing 😡 yvonne at station desk 12-3-19 Tuesday your trachea looks like it hasn’t been cleaned in a while Picture taken- it’s really gross Diaper soaked 5:30
kljohns999
5
|
July 12, 2019
When I visit Huebner Creek Health and Rehabilitation, I see smiles and staff eager to help you. There are a LOT of staff here who have been with the facility a long time. You will see the same faces and there are a lot of smiles. The food is GREAT and you have different options so you can make choices. The facility is clean. The Nurse Practitioners are awesome here too. They actually talk to you. The therapy department is BIG and the team there has tenure as well. They know what to do to help people.
private caregiver Mary
5
|
May 19, 2019
I am a private care sitter, companionship for my client Jerry. Staff was friendly, caring. Nurses were very caring & attentive to Jerry. The therapy department is very active has a lot of staff. Jerry enjoyed his time during therapy on a daily basis. Room was ok, interaction on a regular, daily basis
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Services and Amenities of Huebner Creek Health and Rehabilitation Center in San Antonio, Texas
General
- Resident Capacity: 146
Medicare
Health
2.0
Overall
2.0
Quality
5.0
Staff
1.0
About Huebner Creek Health and Rehabilitation Center in San Antonio, Texas
Huebner Creek Health and Rehabilitation Center is a Senior Living provider in San Antonio, Texas that offers residents Nursing Homes services. Contact Huebner Creek Health and Rehabilitation Center for more details on services and rates.
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