My mom was at Willow Wood. I thought the nurses were really good, but some of the CNAs were not doing their job properly. They weren't keeping track of her clothes. I was told by one of them that if they didn't have any clean clothes in her closet, they just go with somebody else's, and that didn't sit well with me that my mom was wearing other people's clothes and they were wearing her clothes. In fact, when she came home, she didn't come home with the stuff that she went with. Their rooms were semi-private or private. There was private-pay room, and there was a Medicaid room. They had a hospital-type bed and dressers that were really old like they hadn't been painted or refreshed for a long time. My mom hated the food too, and they wouldn't make accommodations for diabetes. Their food wasn't cooked very well. It was pretty disgusting. They should try to hang on to a social worker because the social worker that was there when my mother arrived, she probably never worked in a nursing home and she wasn't trained. She was nice to me, yet she really didn't know her job. She set me on some unnecessary wild goose chases, like telling me to apply for Medicaid, but not knowing the real procedure on how to get on Medicaid should we go that route. That social worker was new and she was totally uninformed. Had the social worker been knowledgeable about the VA and benefits and how to apply for them, I don't think I would have wasted my own valuable time for my own life.