My wife spent 12 days at Sholom Home West recently in the transitional care unit. Had I written this review in the first few days, I would say, "Stay away." Now that she is home and I have thought a bit more, I would qualify my review.
If you are Jewish and need to keep Kosher, then Sholom is a good place to be. They pretty much shut down from Friday night to Saturday night, so you won't get your PT or OT or any of the treatments you are in transitional care to receive.
Some of the staff are surly. Some are Ok. My wife came in from the hospital and needed her pain meds, but they told us they hadn't come yet and they did not come for hours until she was in extreme pain. Considering they had a dispensing machine on the floor with the drug she needed and she had a valid prescription, it wouldn't have been difficult to get the relief she needed, but the staff couldn't figure out that the machine had exactly the right dosage my wife needed. They thought she needed 1/2 the dose, which the machine didn't have. Luckily, a doctor was doing rounds that night. Otherwise, it would have been a lot worse than it was.
The hospital assured us that the machine she needed for keeping her leg from stiffening up would be there when we arrived. It took Sholom two days to acquire the machine
The first three days at Sholom were a nightmare. After that things were better. The rooms are quite large and my wife had the use of a semi-private room with no roommate for 10 or 11 days. Some of the staff were very attentive and helpful, but it was hit and miss.
I've read some comments from other patients at other facilities and II fear that most transitional care facilities are just as bad, if not worse, which is why I am giving two stars, rather than 0 or 1. If you come here from a hospital, make sure you have enough medication to get you through the first night. Do not rely on Sholom to be be prepared with the pain medication you need.