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Reviews of Grand Oaks Health And Rehabilitation Center


Average Rating: 2.8 based on 4 Reviews

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Grand Oaks Health And Rehabilitation Center
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Posted by wkcryan March 09, 2015
1.0

I am a friend or relative of resident

I had a family member in the care of this facility and it's staff. They neglected the needs of my family member. She needed help, was in pain, needed fresh linen and many more things. Nothing was done. Yet all the staff seem to have nothing to do, but sit around talking. This is not the place to take a friend , family member, or even your loving pet. I have never witnessed such a lack of caring or such laziness at any other medical facility. I was very disappointed with the whole ordeal. They made a great appearance when I first went there, but there was absolutely no follow through. The complete staff needs to be retrained or maybe even trained to begin with!
hey get no stars at all.


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Grand Oaks Health And Rehabilitation Center
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Posted by dkdkd February 11, 2015
2.0

I am a friend or relative of resident

My mother was only there for 3 months, but if I could do it over again, I would never have put her in a nursing home. It is so sad that such a nice place offers so little individual care for the residents in the last stages of their lives. No one ever asked the family about special needs of their loved ones. We found her one morning with the air conditioner at 67 and she was dressed in her lightest garments even though she had warner clothing. I requested she be given water because the doctor said she was dehydrated, and the response was that water was put on her tray, but she was blind.


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Grand Oaks Health And Rehabilitation Center
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Posted by Caring80087850 November 27, 2013
4.0

I am a friend or relative of a resident

Right now my father in law is in a rehab/nursing home at Grand Oaks Health and Rehab Center. The physical therapy department is excellent. If someone needs to have a very good PT or occupational therapy, this is actually the best facility. My father-in-law is a very unsocial person and we've been trying to get him to socialize. We also hear him grumble all the time and complain about the food. It's not that great at all. I had been to their dining room which they also use as a place for their activities. They have a very good method of recourse like we have family meetings with all the head of the department very so often and that's good. I think Grand Oaks is good for long term care and also if you have someone who maybe have had a stroke and is trying rehab, but I think their LPNs need to be a little sharper.


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Grand Oaks Health And Rehabilitation Center
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Posted by Miss You Mai September 27, 2012
4.0

I am a friend or relative of a resident

My experience with Grand Oaks Health and Rehabilitation Center is appreciated and thankful but at the same time it was frustrating so I guess it is best to say that it is bitter sweet. The staff at times was helpful but not all of them were as helpful as you would want them to be. We tend to befriend three nurses that we completely loved that treated my grandmother like family. I think that is what you want out of a Nurse who is tended for a love one. These employees will constantly check on my grandmother to see if a change of sheets or undergarments were needed. They always made sure to acknowledge and celebrate her birthday and treated my grandfather with so much compassion who was hurting so much to see his wife. I liked how the facility had a monthly calendar that listed events such as bingo, piano night, comedy night, etc. These events were very cool in providing the patient excitement to help make them give somewhat of a notion that life isn't over for them. There is still time to live, laugh, and enjoy. I think that is important. The facility had nice and peaceful areas outside that you can take your love one for a short walk. It was frustrating in dealing with the doctors and nurses that treated the patients as if it was the end of the road for them. I felt like the doctors cared less more than the nurses which is why I gave Grand Oaks Health and Rehabilitation Center 4 stars out 5. To end on a positive note, when my Grandmother passed away it brought me to tears for my grandfather to see the support of the nurses that I attended the funeral. That support will never be forgotten.


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Medicare Ratings

Medicare provider number: 105952

Health
3.0
Overall
4.0
Quality
3.0
Staff
4.0

Location of Grand Oaks Health And Rehabilitation Center


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