The Estates at Roseville
2727 Victoria Street North, Roseville, MN 55113
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Reviews of The Estates at Roseville in Roseville, Minnesota
2.4
(20 reviews)
Facility
1.9
Staff
2.3
Food
2.5
Activities
2.3
Value
2.2
Julesann
5
|
August 18, 2023
I had a family member who was in transitional care at The Estates of Roseville. I could have not been happier with the care she received. The home is very focused on person centered care. Residents are treated with respect and dignity. I can’t say enough about the amazing staff. The staff are friendly, kind, caring, hard-working, patient and thoughtful. They went above and beyond to care for my family member. All my questions and concerns were addressed. The home has a comfortable environment. It is clean, secure and well maintained. They provide housekeeping, laundry service, onsite kitchen for meals, planned activities, rehabilitative services, physicians and onsite social workers. Our family would not hesitate to recommend The Estates of Roseville to others.
Skin
1
|
August 1, 2023
Rooms: Extremely dusty, the wallpaper is falling down and then just taped up, see dust bunnies in the ceiling vents, have to clean the portable fan once a week due to the dust build-up. I once observed a visiting family member cleaning off the lunch table before his dad ate because it was so dirty. Staff: The most unfriendly facility that I have ever been in. The staff rarely introduce themselves and 1/4 of them never wear name tags. They seem surprised when you tell them hi. They rarely interact with the residents in a caring way...just doing their tasks. The lounge/activity/eating room for the residents is tiny and the wheelchairs are stuffed in there. The live music is good but it does not happen very often. There is one activity person for 32 residents so zero one on one during activities.
Karen
4
|
August 10, 2022
My sister is a resident of The Estates at Roseville. She's in memory care. It is very close to our family, so the location is wonderful. It's in a beautiful spot in Roseville. It's next to a lake and it's very close to Central Park where you can take your resident out or take a walk. It's close to shopping if your resident likes to get out for that. So, the proximity and the location to family and the things that she likes to do is perfect. I hesitate to give anything negative because I know that we've all just gone through a pandemic and I feel it's a little unfair for me to evaluate somebody based on a national crisis and how it changed the flow, but I would like to see it updated. I think they had started a redecorating project that just got put on halt during the pandemic. They couldn't let anybody in there. So, I'm hopeful that that will continue and kind of get everything kind of cleaned up and get new carpets and whatnot. I like it to look pretty, but I know it's in process. I'm hopeful that it will be updated soon. Their nursing staff is very friendly. They truly care about our residents. They have gotten to know my sister personally. They know what makes her happy and what's difficult for her. They help walk her through those tough days very eloquently and with kindness. However, with the pandemic, I know they've been challenged with staffing and you can feel that. When we first started in 2019, the staffing was different. You could move around the building more, you could get down to PT, and you had opportunities to go to more activities, but that just all shut down. Again, that's not their fault. It's just part of the pandemic that we've experienced. There are some activities, but my sister doesn't qualify to get out of memory care and they don't have the staff to bring her. They don't have that opportunity because their activities are outside or something. It's sometimes challenging to make sure that she has the proper supervision when she leaves the locked memory area. The place was a little bit cleaner when we first showed up because they had housekeepers, and their laundry service was a little bit higher quality because they had actual workers there. Like everything else, I can feel the strain on their system. The people that are left are just working super hard and they're doing the best job, but I feel like it needs to be cleaned up. If you flip back to the positive, that always outweighs the negative. They're just a beautiful group of people that truly care about residents, and they've got a lot of education in how to manage people with memory care issues. I can see them using different strategies very wisely. My sister's in an area that needs to be redone and it had started the process before the pandemic. The rooms are spacious, but they are double rooms. They have a beautiful view. Most rooms have a view from what I can tell of nature or a courtyard, the lakes, or just even kind of watching where the cars kind of drive by. It's kind of a peaceful little street. I think those areas are really beautiful. It's kind of tucked away in a little wooded area. The main dining area seems to be updated and fresh. I think the one in memory care is going to be that way soon, but it's not quite there yet. I think it's a good place for people to be, but it does need a little elbow grease. It needs a little help but I think it's coming up. We're anxious for everything to go back since the pandemic. She loves the food. Every single time I asked her, she said it's delicious, and so she's very, very happy with what they serve her.
should be closed down
1
|
May 6, 2022
This memory care is horrible my grandpa was there He lost weight and looked terrible he had dangerous falls he was neglected terribly I do not recommend it should be closed
negelect
1
|
May 5, 2022
Do not choose this home my dad is here its terrible the staff is terrible very negelectful its dirty food is gross clothes are always missing patients fall down and get seriously hurt they just dont care this home should be closed
daughte 2
4
|
August 15, 2021
My mom was here for transitional care after surgery. It’s an older building but it’s clean and does not smell. The staff are very good, especially Angie, Kathleen and Mary. I was worried after reading some negative reviews, but it has turned out to be a good place for my mom to get the care she needed. I would have no issues with her going back here.
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Services and Amenities of The Estates at Roseville in Roseville, Minnesota
General
- Resident Capacity: 175
Medicare
Health
1.0
Overall
1.0
Quality
2.0
Staff
3.0
About The Estates at Roseville in Roseville, Minnesota
The Estates at Roseville is a Senior Living provider in Roseville, Minnesota that offers residents Nursing Homes, Assisted Living, Adult Day Care, and Memory Care services. Contact The Estates at Roseville for more details on services and rates.
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