Sterling Care Rockville Nursing
303 ADCLARE ROAD, Rockville, MD 20850
3
(13 reviews)
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$6,754
Reviews of Sterling Care Rockville Nursing in Rockville, Maryland
3
(13 reviews)
Facility
2.3
Staff
2.0
Food
2.0
Activities
2.2
Value
1.6
sdlk2323
1
|
December 2, 2023
Atrocious. Dismissive of every request my grandmother made, gave her way less physical therapy that her insurance and physician said she needed, horrilble food, among many other issues. After a few days/weeks she ended up in the hospital with a stomach bleed (she was there in the first place for hip surgery...how does that happen???) She filed a formal complaint with the state it was so bad.
Provider Response
Beverly
5
|
September 17, 2023
My husband is at Sterling Care Rockville Nursing. It's a three-floor facility. The first floor has the dining area, the physical therapy, and the offices. They have a dining room, and when they have different activities, arts and crafts, singing, or movies for the residents, they have it in that same room, they just move the tables out of the way. The grounds are well-manicured and well-taken care of. They have different areas where you can go and sit. There are tables where we can play games and everything. Since so many people come to visit the residents, there's not a lot of parking right there. But they have made arrangements with a Christian church that you pass before you get to Sterling, and so you can park in their lot and then walk down, which isn't too far. The staff are always on target. Every time I call in the morning to check if my husband is washed and dressed, and in his chair, they always say that he is and that he's ready to go to physical therapy. One time my husband wasn't up, and they said that he just wasn't feeling well enough to get up then, but he was washed and dressed. The food appears to be good. He always cleans his plate, so I assume he enjoys it. For activities, they have movies and documentaries, and they have games for people to play. And then they have a lovely walking path if you want to go out and walk around in the sunlight. There's a tree-covered area, too.
Provider Response
SumbodysSumbody
1
|
January 24, 2023
Sterling Care in Rockville, MD needs to be shut down. The center admn., Aaron S. does not return calls and or emails and is only concerned about the residents Social Security benefits and all insurance companies payments. Residents lay in their feces and urine for hours due to the lack of nursing staff. The nursing staff and GNA's are often asleep in the lounge area. Medications are left out unattended. The list goes on. Avoid this center as it could cost your family member their organ and or their life!!
Provider Response
Extremely disappointed family
1
|
March 10, 2022
The care my mother received was awful. Initially, she lived at home and walked, showered, and dressed herself. She was discharged from there, unable to sit without support, get up, stand, walk, or dress herself and now, as a result, has to be admitted to a nursing home. They used all but ten days of her Medicare insurance days, so now no facility will accept her for rehabilitation. In addition to catching Covid in there with other patients, she had gotten a bedsore. The food was so bad she lost a lot of weight, and we had to take turns bringing her meals. None of her trays had fresh fruit, juice, vegetables, or milk. She only received tea with every meal, coffee in the mornings, and water. She was in her wheelchair when we picked her up and dehydrated. Furthermore, we were lied to regarding her progress in rehabilitation. We were informed she was walking up to 50 feet. Patients were ignored when they called for hours at a time (witnessed). Patients that were terminally ill were also treated in this manner. We witnessed a frail lady fall on our way out, and we had to yell and run to get assistance. The nurse I told took her time to check the patient and even stopped to look in the food cart before she checked the patient. It was horrible in every way. Do not ever send your loved ones there, the care my mother received was awful.
zizou
1
|
May 4, 2020
My mother was a resident and received poor treatment there. Often neglected, drugged unnecessarily and kept bound to bed or chair. Staff was duplicitous.
Eve526134
5
|
December 27, 2016
Rockville Nursing Home's caregivers and staff are treated well by the organization, so they have a lot of longevity with an average employment of 10 years, which is unusual for a nursing home. They're very cheerful, extremely accommodating, and personable. It's a delight. The rooms are adequate and comfortable but need to be upgraded with a coat of paint and some pictures. Everybody has TVs and some rooms have showers and baths; they try to accommodate the residents. People who are there for the long term get to decorate their room. It's an older facility but extremely well run and devoid of smells. The staff is exemplary. Management is hands-on, knows everybody, very attentive, very accommodating, and very encouraging.
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Services and Amenities of Sterling Care Rockville Nursing in Rockville, Maryland
General
- Resident Capacity: 100
Medicare
Health
5.0
Overall
4.0
Quality
3.0
Staff
1.0
About Sterling Care Rockville Nursing in Rockville, Maryland
Sterling Care Rockville Nursing is a Senior Living provider in Rockville, Maryland that offers residents Nursing Homes services. Contact Sterling Care Rockville Nursing for more details on services and rates.
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