Split Rock Rehabilitation and Health Care Center
3525 Baychester Avenue,
Bronx, New York 10466
4.1
(19 reviews)
Pricing not available
10 Link Drive, Rockleigh, NJ 07647
3.92
(14 reviews)
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Split Rock Rehabilitation and Health Care Center
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3.92
(14 reviews)
Facility
5.0
Staff
4.5
Activities
4.0
Value
3.0
Alley3
5
|
December 31, 2018
I visited a dear friend who had the good fortune to rehabilitate at the Jewish Home in Rockleigh. The facility was clean, the staff were professional and friendly, and truly cared for their residents, making them feel that the Jewish Home in Rockleigh was their home, and that they would receive the best care possible!
Zack
4
|
March 31, 2018
My brother has moved into Jewish Home at Rockleigh. I don't think this place is going to work for him. There is a big gap in the age difference between him and the other patients. He is only 60 years old, and unfortunately, the reason why he needs help is because he has Parkinson's. The staff is very positive though. They provide three meals a day. He doesn't like the food only because of the fact that he doesn't eat chicken and he can't eat fish. There are a lot of limitations on his part so I can't really blame the place for that.
Happy to find Gallen Center
5
|
September 20, 2017
My mother goes to The Gallen Day Center and loves it!! The staff are angels on earth!!
Anna Larson
5
|
April 7, 2017
This is a wonderful and caring place. Would recommend to anyone with a loved one who cannot be left alone. The Gallen Adult Day Health Care Center is professional and reliable.
DSROCKE
5
|
April 19, 2016
My mother recently spent between 5-6 months in 3 different divisions of the Jewish Home in Rockleigh...Rehab, The Free Spirit Wing and ultimately Hospice. The family is grateful and appreciative for the excellent care and dignified treatment she received in her time there. The receptionists and office staff were warm, courteous, attentive and willing to help. The medical staff, Drs and Nurses alike were top notch and communicative. The aides and cafeteria staff were upbeat and helped create a pleasant atmosphere in trying circumstances. The Social Workers dealt with us admirably with respect, were forthright and available when needed. The rehab and speech therapists were attentive, caring, passionate about their jobs, and excellent at communicating progress or declines. The facility itself is immaculate. Lastly, we are grateful that management made it possible for us to gather the family there for moms 90th birthday.
Moms good
5
|
April 15, 2016
My parents both lived at the facility until my dad passed over a year ago. He felt very cared for and loved being part of and exercising leadership within the various programs and activities. Now my mom lives there alone. We thought that she would wither after losing her husband of 65 years of marriage. The opposite happened. She became very involved in arts and painting, the staff knows her likes and dislikes and when my mom has medical issues, I can discuss them with the medical staff. The social work team is amazing too. My 99 year old mother recently told me "I like it here." She considers it her home and that gives me great peace of mind.
Caringdaughter22
3
|
February 24, 2016
My 92 year old mother was at Rockleigh rehab following a fall. I went to see her everyday from 8am-7pm. I have seen everything at the rehab. My thoughts are that it is a superior rehab environment where every patient gets awakened and dressed in time for breakfast at 8. Most meals are taken in the dining room and Monday to Friday patients are busy busy busy. Physical and occupational therapy are superior. As some reviews have mentioned the Home seems more about the money....of course this is a business. Someone is going to ask for the money and it isn't the nurses. There is a waiting list to get in so if someone isn't using the space the home fills the bed. Nurses and staff are ok. Most are caring but a really sick patient needs family member there. As far as patients being ignored....they do the best they can. A lot of old people parked at the nurses station have dementia and may look like they are being ignored but the nurses really cannot take them to the train station in Missouri. Lastly having doctor on premises many days a week is wonderful. This a wonderful place doing a great and difficult job. If you want to complain about it why don't you try taking your loved one home and caring for them 24/7. It is very difficult.
Peace2All
1
|
November 18, 2015
PROS: Beautiful grounds. The outside area is well kept and peaceful. If you're looking for a clean, modern facility with quiet grounds, this is your place. The lovely woman who sat down with us initially as we made this very difficult decision to put our relative in this home was lovely as well- caring, thoughtful, careful, and compassionate. We felt good about our choice. It was a difficult one. We spent days agonizing over our decision, and in the end we decided to put our dear, kind, caring relative in this beautiful facility. I will regret that decision for the rest of my life. CONS: Let me first say that my relative is the most kind, compassionate, selfless person I have ever met. So it breaks my heart that in the final weeks of her life, she was treated with such a lack of compassion and care by the nurses at the Jewish Home. And I will forever be haunted by the lack of care the night that I found out that my relative had passed away. Astonished, really, that a provider whose No. 1 priority should be --- must be -- compassion, utterly botched this, and left so many broken hearts in their wake. At first, we were happy with the situation. There were no obvious problems. Again, the facility is very nice, always clean. But I noticed after a few weeks that when I called the staff was not responsive. Then, after a few more weeks, less responsive. Of course, some nurses were better than others. All in all: we were satisfied. My relative was moved to a different floor, and the nightmare began when my relative began complaining about the way she was being handled - fragile, old, she was being tossed around like a sack of potatoes, and I tried - trust me I tried - tell the staff, but there was no response. We made gentle requests that she be changed, but there was no response. Countless times, our relative would be wet for one, two, three hours, and no one would change her --- despite our pleads. I could go on and on here, but let me just say that we were told that there were nasty, unconscionable comments made behind our backs for reasons I simply cannot understand, likely for our very reasonable requests and gentle suggestions, and they were met with comments that honestly should not be printed here. Chilling comments. Lord knows what else happened here behind our backs. The day my relative passed away I received a phone call from an individual who I will not name here - minutes later, I called the Home (to make sure they were aware and see how we would proceed), and was received by a very nasty, curt nurse who, when told that I was calling about my relative in room X and wanted to speak to the nurse of the patient in room X, instantly snapped, "I'M THE NURSE. May I help you?" Again, I'd just received news that my dear relative had passed. When I told her that my relative had passed, she was clearly flustered and passed the phone over to someone else. The next few minutes are a blur, as are the entire evening, but even after two more conversations with workers there who were just as cold and exhibited an astonishing lack of compassion, there was no apology, no indication that they had done anything wrong. A lack of simple humanity and decency at a place where decency should be the most basic of all things. I will always regret my decision to put my loved one at the Jewish Home. I will always remain heartbroken over how she was cared for in the final days of her life.
Medical Adult Day Health Care program serving the needs of frail, medically compromised adults and those with cognitive impairment in safe, structured, supervised environment.
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