DO NOT PUT YOUR LOVED ONE IN THIS FACILITY I only wish I had done my research ahead of time. I lost my sister because this facility neglected her by not having enough staff that cared enough to help her in her time of need. She was here only three days before she died and only passed away after her family finally went home to get some sleep after being there for two days nonstop because no one came to help her. She would push the button for help and no one came for hours and when they finally did come her needs were taken care of by her family (going to the bathroom, finding someone to administer meds, etc). On the day she arrived she sat in a room (five days out of triple bypass surgery) for hours because the facility was short staffed over the Memorial Day weekend. She was placed in a room with no air conditioning, she was told she couldn't take a shower because it wasn't their "shower" day. This facility neglected her and as a result, I believe, she was not given the attention she needed when she called for it.
Please, please, do your research and look up all the other negative comments about this place. We spoke to a police investigator who told us the police department had to do regular inspections because there were so many complaints. My sister might still be with us if we had only known.
When we confronted the facility we were taken right past the room my sister passed away in to meet in a tiny, dark, little office that we all didn't really fit in. Once we spoke our peace we were contacted by their Corporate office to come back and retell the story and we were treated like VIP's. We tried to get a lawyer to take the case but they wouldn't because my sisters health was so bad but please consider not using this facility.
There are so many other issues with this facility I cannot name them all here but there is no security, no accountability, and your family member will NOT be taken care of! If you do leave them here make sure there is someone with them 24/7. On my sister's last day alive she expressed how much she didn't want to be left alone, not because the staff was abusive but because she was afraid something would happen and no one would come. Her worst fear was realized and now she's gone. Please don't let this happen to you!