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Wesley Willows

4141 N Rockton Ave, Rockford, IL 61103

(800) 558-0653 (Call a Family Advisor)

4.39

(28 reviews)

Offers Assisted Living, Independent Living, Memory Care, Continuing Care Communities, and Nursing Homes

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Reviews of Wesley Willows in Rockford, Illinois

4.39

(28 reviews)

  • Facility

    4.7

  • Staff

    4.8

  • Food

    5.0

  • Activities

    4.0

  • Value

    4.0

Alan

4

March 26, 2024

I visited this facility

Wesley Willows was an older facility but kept up very nicely. The people we talked to were friendly. The facility itself is spread out very large, like 2 or 3 different buildings. We toured one of the rooms. It was a studio and it was very small but when we got down to talking about the price it was so much higher. The staff was well informed but seemed to hold back when we asked about the price. We did not see a common area. They didn't offer to show us anything.

Susan

3

June 7, 2023

I am a friend or relative of a current/past resident

My mom stayed at Wesley Willows. They just didn't treat her very well there. They made her sit in a chair all day. I just feel like if we had kept her there, she would have declined. They did get her on medications and helped her out and stuff. There were a couple of people there who treated her kindly, but some of the staff there were not very kind. My mom's room was okay. The bathroom was very old-fashioned. It was dark. They didn't have lights on the ceiling. We still had to come in and wear masks. They weren't accommodating. They let family come in, but we were only allowed a couple of people in our room, so the family had to sit outside the room. My mom liked their food. I never really saw my mom do any activities.

Jodi

4

August 14, 2022

I am a friend or relative of a current/past resident

My dad is in Wesley Willows. They are very supportive of people moving in and helping the family get everything all lined up and settled on a very timely basis. The problem we're having is, that once there becomes a medical issue, the family loses a little bit too much control over where they place your parent. The cost is exceptionally high, and the family loses a little bit of the decision-making process at a certain point. It's a fantastic facility, he eats things that he's never eaten in his life before. My dad never eats fish and he eats fish there. They have a very busy social schedule. They have a physical fitness schedule, they have a social club, and they do cards and games, and movies. It was just very expensive. They have excellent groundskeepers, it's landscaped immaculately. Inside, you can see the housekeeping staff, and the upkeep is evident everywhere.

ReviewerFC100320H

4

November 3, 2021

I visited this facility

Wesley Willows had arrangements as far as the meals, etc., that I thought would work out best for us. We're going because it's independent, and we'll probably be independent for a couple more years. They have very good assisted living and independent living arrangements, and they go from one to the other seamlessly. The food looked pretty good. We got the biggest room they had. The person during the tour was very articulate, had all the answers, and some cases, she even helped us with the questions, and she did a very good job. She's been with the company for a few years, and it seems to work out for her and the company. Of all the ones we looked at, they're probably the top of the line. They've got very structured activities. I looked at their schedule, and they have more activities than we'll ever use. There are some areas that they can work on, and we talked about it. The staff that we met was somewhat limited. I was amazed at a facility that large, that we didn't see more people. They've got a vacant place that we want to keep, but we can't move until after the 1st of the year.

Lady and 2 cats

5

August 3, 2021

I am/was a resident of this facility

I can't think of any. The staff I spoke with when I was exploring the option of moving here provided all the information I needed to make my decision. They were very supportive as my husband was very ill and eventually passed away before I could make the decision for both of us to move. As soon as I was able to continue the process they were most helpful. I couldn't move til summer when my kids could come and help and they accommodated that. Everyone was so helpful with the redecorating and purchasing appliances.

Tom

5

March 22, 2021

I visited this facility

Wesley Willows is a beautiful place. It's a large, self-contained community, and there are a lot of amenities. It's a little pricey, but not that expensive. They have quite a few amenities, a computer center, a couple of places to eat, an underground garage, and the phone and electricity are included. The rooms were nice. They have apartments and individual condos. The person who gave the tour was also good. They had a woodworking shop, transportation anywhere in Rockford, and they are providing services within the community.

Frank

3

May 7, 2019

I visited this facility

The assisted living portion of Wesley Willows did not seem to be kept up like it should have been. They were basically putting all of their money in the independent living. The rooms looked moved in already and a little on the dingy side. We didn't see any activities. The layout was all long aisles. They were nice and friendly, but their knowledge didn't seem helpful enough for me. The dining room seemed OK, but not as bright and cheery as some of the other places.

Marion

4

February 12, 2019

I visited this facility

Everything at Wesley Willows was beautiful and grand. They had a swimming pool, workout areas, and good food. They wanted a quarter million dollars to buy a spot. They had duplexes, suites, little rooms, and apartments.

Charlotte

5

August 22, 2017

I visited this facility

At Wesley Willows, you could buy your own apartment. The place was wonderful, and that's the place I would be looking to move into. The apartments were roomy enough, and the price was a little bit on the high end but reasonable. The staff that we met was great. The place was clean and the ambience was wonderful, even the dining area. There was a place to buy coffee or tea.

Matt828717

4

March 28, 2017

I visited this facility

Wesley Willows was a modern, plush place. It was a newer, bigger facility with nicer rooms and newer amenities. They had bigger rooms with a bathroom in each.

Carol404218

5

March 8, 2017

I visited this facility

Wesley Willows was very expensive, but the floor plan was nice, and the director was very kind. It was clean and had many amenities.

Hidee1hi

3

September 14, 2016

Other

This is a great facility if you are looking at their main areas, such as the assisted living, rehab, and locked dementia unit. Unfortunatley the company has put all their efforts into the suites and have forgotten that the health center needs some major renovating. When anything needs fixing or some extra work in the health center it seems to take forever and if families arent actively involved in the residents life they can really be manipulated. Ive seen a few resident have little choice in having to move rooms or their opinoins diregarded because "they wont remember". Overall this facility is great but they need to remember that all those people in the in the suites are going to need a nice place to go when they cant care for themselves and I cant imagine them being satisfied with the health center.

Sue501412

4

May 29, 2016

I visited this facility

We liked Wesley Willows because we wanted an independent house, and they had duplexes. They also had assisted living and progressive care,ba full fitness center, and physical therapists on-site. They had walking trails on site and all kinds of clubs. I have only been in contact with Andrea who's awesome. They were reasonably priced and the complex itself was very clean. They accept pets and were not concerned about the size of the dog.

Visitor 105678

5

May 11, 2016

I visited this facility

Wesley Willows Assisted Living was a very large place. The rooms were very well taken care of, very clean, and very nice.

Robert119680750

5

January 31, 2016

I visited this facility

Wesley Willows is a continuing care facility but it is even better than the other community I’ve visited. It is excellent. The only problem with it is that it is quite expensive. For some people, they just can’t afford to move into a place like that.

Caring110393350

5

August 9, 2015

I visited this facility

Wesley Willows was a beautiful facility. They were very helpful. They had constant activities and good care. It could be wonderful for others who might have more resources because it's a buy-in basically. They provide the care until the day you die, which is wonderful, but you do need to have a lot of money to put down and then also a monthly fee. For the level of care that my mother needs, she would be in a room in a hospital ward. To me, it's not going to work for her. It's just not what I'm looking for right now for her. They have different levels of care. They have gorgeous duplexes, it's handicap accessible, and it's a huge campus. You can move from level to level depending on what your needs are, and I love that. The people are very nice, very friendly, very open, took a lot of time to tour all of the buildings -- they were great. They had a community garden area, and they had transportation available.

Caring107918050

5

May 2, 2015

I am a friend or relative of a resident

I've got two friends in Wesley Willows. It's lovely, really elaborate, and beautiful. It's the Cadillac of the ones down there in Rockford. It's more rural. They built several brand new, big apartment complexes, and they've got what they call the Town Center. They had a little restaurant there. I've been to a concert there with my friend. You pay your own real estate taxes, and then you pay the $1200 a month condo fee. It's kind of expensive.

Caring104976350

5

January 24, 2015

I visited this facility

Wesley Willows is very nice. They have a very nice balcony. If you want to go out and have your own little garden to raise a few vegetables, they have that facility for you. They have an excellent place where you can walk around the area. It is very large and new. It is very good. I think they have a washer and dryer in some of the apartments. The rooms were very nice and very spacious, and I was ready to move in. I really liked it. They have a lot of activities. They take you shopping once a week, and the churches were within walking distance or there would be buses taking you. The people I met were affluent but not snooty.

Terry40

3

December 15, 2014

I am a friend or relative of a resident

I liked the location of Wesley Willows. It was very close to shopping and all the stores that you need. The staff seemed to spend a lot of time just sitting around and not doing a whole lot. There was kind of a bad smell coming from somewhere. I did not see their dining area because I was just visiting someone. She seemed to be happy there, but she's passed on.

Caring93642450

5

September 23, 2014

I visited this facility

The first facility we visited was Wesley Willow. They have everything. They have a section of the latest area now. It’s very nice and larger but much more expensive. It is geared to people who want to live a life yet without the problem of taking care of their home. Everything is done for you. They take good care of you until you’re gone. They have three pools and on hand people that would help you with exercise equipment. They were very very nice and very helpful, easy to talk to.

Beth Donahue

4

December 12, 2012

I am a friend or relative of a resident

My mother has been living in the Assisted Living facility for over three years. There are beautiful rooms and you can choose one, two or even three rooms. Most rooms overlook the grounds which is filled with many trees. There is an option to have the nursing staff distribute medications for an extra fee. At Wesley Willows, there is care for every stage of your life. There is an Alzheimer's wing and a health care wing for those needing extra help. Across the road there is another building for those who are completely independent. Also there are beautiful cottages for the independent. Three meals a day are provided for those in assisted living. We are fortunate to have my mother at the best facility in Rockford.

Nikki5

4

October 30, 2012

I visited this facility

My grandfather was a resident there before he passed away. He lived there for 5 years. He started off living in their residental area where they would have caretaker come and help them a couple times a day, then when he became sick he had to be moved to the in-house facility for more one on one care. The facility is very clean though the food is less than desirable. Everyone I came into contact was helpful with answering my questions about my grandparents and if they did not know they found the answer for me. I would recommend this facility to anyone.

bassmatt

5

September 13, 2012

I am a friend or relative of a resident

Wesley Willows is a well known and respected retirement community. There are many services available to their residents. They offer many different living arrangements to their guests such as full-time assisted living, as needed care, and independent living. They offer medical services and recovery therapy after surgery. My mother recently had hip surgery and used the facilities at Wesley Willows which allowed her to see her friends while recovering. The staff is very friendly and seems to truly care about their guests. They communicate with the families of there guests through newsletters. They also have activities for their guests such as field trips and ice cream socials. The grounds are always well kept and their buildings are maintained and several are newly built. I am very pleased that my mother is well taken care of.

Squarix

5

July 6, 2012

I am a friend or relative of a resident

I don't like the thought of putting relatives into a nursing home, as it feels sort of like..."throwing them away" when they get too old or bothersome. But my half-brother's (on my father's side) paternal grandmother was diagnosed with alzheimer's 2 years ago, and she had begun hallucinating to the point where she couldn't take care of herself anymore. Anyhow, he selected Wesley Willows because of the positive reviews of friends and other family members, and how nice the facility looked in the commercial. The facility didn't disappoint in real life. They have the best assisted living facility I've ever personally seen. Like I said, I don't like nursing homes, but if I had to pick one for myself, this would be it. They even have the best resident in the world - a cute Labrador retriever puppy, to keep the residents company. Gladys doesn't understand much these days, but you should have seen her smile when she saw that dog.Also, the rooms and hallways are impeccably clean. Most old folks homes have a sour musty urine odor as soon as you walk through the door. Wesley Willows smells more like a hospital, with a clean bleach smell.Gladys is so happy when we come on Sundays - her memory is failing, but from what she can tell us, she's having a good old time there. They do take every step to make sure seniors are comfortable during their final years. And I appreciate that more than anything else.

JJoeTine

5

April 5, 2012

I am a friend or relative of a resident

My great-grandmother lived in an apartment in Wesley Willows for about two years before she passed away. She loved it. There was always something going on. They had kids come and sing around the holidays, they had crafts shows and projects to do, she had a lady (nurse) come sit with her and visit once in a while, she just couldn't have been happier. She made many friends there and it really gave the feeling of community to her. Sometimes we would go visit and she would just have her door open and a few ladies around just chatting about their "shows". We would also eat with her in their dining room on a fairly regular basis. They were very accommodating to families and had special brunches on holidays including Mother's Day. The food was tasty and the staff was also so very friendly. We knew that she was in good hands. She was always looking beautiful and her apartment was always spotless. They were there for her at the press of a button but gave her the independence she needed. They had nice carpet and furnishing, a beautiful chapel, a pleasant aroma, and a good overall close to home feeling. The grounds are also very well kept, fresh flowers and green lawn! The "Willows" we call it, is a wonderful place.

commercesd

5

February 7, 2012

I visited this facility

We visited Wesley Willows Assisted Living while in the region looking at facilities for our uncle. We immediately liked the outer exterior, which appeared very well maintained. The grounds were nicely landscaped, with tranquil tree-lined walkways and seating areas. We could feel a very good energy when we stepped inside. We did not have an appointment, yet the staff was very accommodating and took us on a full tour. This facility had ample communal rooms for every activity imaginable, from reading in the library, to card games, physical exercise, ceramics and crafting and hosted meetings. There was a computer center, billiards room, woodworking shop, sewing and plant room, convenient post office, and a lovely chapel. There is even an art center and salon. We could see that anything a resident might need is provided here. The full service fitness center was very impressive, with regular exercise classes, swimming pools, an aquatic center and spa. They even have an indoor walking track. The personal trainers are on hand to ensure safety while assisting the seniors in every way they can. The living spaces were generous, and the studio and one bedroom we saw was beautifully decorated with lots of fresh air and light. All units were well designed, efficient and yet still spacious. The outside activities feature many interesting cultural events in Rockford -- which hosts music and art gatherings regularly. There was also a large auditorium for interesting group events. This facility can accommodate a variety of ambulation levels and as a resident's needs change, care can be shifted between assisted living, personal care, rehabilitation, nursing, Alzheimer's, memory, respite and hospice care. This is an extraordinarily well-designed, full service living environment for seniors that includes everything that our uncle needs. We were very impressed with this facility -- in fact, it is one of the best we've seen thus far. The staff is also exceptionally kind, caring and helpful.

erdickey

4

July 27, 2011

I am a friend or relative of a resident

My grandma lives here in the main building and it's always very clean, staff is always available and friendly. My grandpa lived here as well until he passed away in Dec 2009. The room they moved him to for care was very bare (we brought a plant and things to help brighten it up for him), but the care and hospice were great. Always fun to chat with other residents in the hallways :)

Beth Donahue

5

July 27, 2011

I am a friend or relative of a resident

My mother is living at Wesley Willows. It is a wonderful facility which includes housing for all aging people. They have houses or cottages as they call them which are totally independent living facilities. They are beautiful! Also, there are two separate buildings...one assisted living and one that is more independent. In the assisted living building where my mother lives, they offer three meals per day. Also included are different levels of care which gives the resident security knowing they will be cared for no matter what. Wesley Willows also has an Alzheimer's unit and a rehabilitation unit for those who may have just returned from the hospital needing special temporary care. Wesley Willows has numerous activities for their residents. The only thing my mother wishes was that there was more to do during the day. All in all, an excellent place to be.

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Medicare

  • Health

    3.0

  • Overall

    2.0

  • Quality

    3.0

  • Staff

    1.0

Medicare Provider Number: 146101
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Wesley Willows in Rockford, Illinois

Refund Plans: 95% of Entrance Fee; Declining balance over 36 mos. (Price: 44% of Entrance fee) Also offer No Entrance Fee with higher monthly fees, and rental plan. Assisted Living and Nursing Care on discounted Fee-For-Service basis.

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