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Rochester Center

525 Beahan Road, Rochester, NY 14624

(800) 558-0653 (Call a Family Advisor)

2.16

(6 reviews)

Offers Nursing Homes

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Reviews of Rochester Center in Rochester, New York

2.16

(6 reviews)

  • Facility

    2.5

  • Staff

    3.7

  • Food

    1.0

  • Activities

    1.0

  • Value

    1.0

Stryker308

4

January 24, 2024

I am a friend or relative of a current/past resident

I recently visited this home with my friend to see his dad. I read some reviews online describing a nightmare. However, that was not the case I experienced. The staff was friendly and helpful. I spoke with several residents in the main lobby who seemed to me to be in upbeat and friendly. We used the elevator to reach the second floor spoke with a friendly orderly for directions and found his dads room to be clean and in good order. His father was in the rec room and was being supervised with several other residents. Again, I found a friendly monitor supervising the group and the atmosphere was upbeat and clean.

thisis stupid

1

April 17, 2023

I am a friend or relative of a current/past resident

My dad was there for a very brief time. It was horrible. He fell on the floor and sat there for 55 minutes before someone came. He was black and blue from head to toe. He was told by an aide that she wasn't going to help to the bathroom anymore because he asked too many times to go. His roommate pooped on the floor several times. I had to clean it up one time because my dad had to use the bathroom. The other time I had to go get someone. I can go on. I have pictures of it all but can't up load on here otherwise I would to show you.

donnambull

1

July 14, 2021

I am a friend or relative of a current/past resident

The place is dirty and the staff is rude. Flys are everywhere on the patients. It smells real bad. It is awful. The rochester building never since nothing like it. The pictures online is not what you see in this place. Everyone that work there should be fired if they don't care about the people or the up keep of where they work. My mother been there for only a week now and it is awful. They don't bathe them no hygiene no clean sheets they don't do nothing. Don't sanitize. Something need to be done no one should have to live like this. These people didn't ask to be there. Just think if this was your family member will they be treated like this.

Glenda

4

November 13, 2017

I visited this facility

Westgate Nursing Home is nice. They re-did the floors and the walls, so everything is nice, neat, and clean. There are a few beds, which my mom likes. The staff seems good but you don't really know until you have actually lived there. I believe they have a room for library and crafts. One very nice thing is that the physical therapy area has been completely re-done. It is very modern. There is a car in there so you could practice getting in and out of car. The person who assisted me was good.

westhellwrkr

1

October 29, 2015

I visited this facility

There is untreated scabies, and bed bug infestation. They are always short staffed, and very high turnover rate for employees.

Egn

2

January 28, 2015

I visited this facility

The available room for my father had a bug crawling across the bed. The window air conditioner was stuck into a sheet of plywood which was semi-fitted into the window which left open space all round it. Any small creature could have come in that window. And the cold wind. The room looked like a very old hospital room.

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Services and Amenities of Rochester Center in Rochester, New York

Room and housing options

  • Companion Suites: We offer companion suites
  • Housing Extra: Private and Shared Rooms

General

  • Resident Capacity: 124
  • Pets Allowed: No pets allowed

Licenses

  • State Licenses: Lic 2753301N

Medicare

  • Health

    1.0

  • Overall

    2.0

  • Quality

    5.0

  • Staff

    1.0

Medicare Provider Number: 335556
    Ownership Type: For profit - Partnership
    Rating Date: 9/1/2023

About Rochester Center in Rochester, New York

When you go to the hospital for an illness or injury, you want to get home as fast as possible. That's the goal of our new rapid recovery short-term rehab program at Creekview Center. After creating a customized plan, our team focuses on making you feel better, communicate better, and get better at daily tasks - while gaining more independence.

Our long-term care team is highly-trained, specializing in caring for your loved one 24/7. We can help with everything from daily activities like dressing and taking meds to longer term injury or chronic condition care. Creekview Center and its dedicated staff are here to make sure that your loved one gets the best care possible-for the long-run.

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