St. Ann's Community at Cherry Ridge
900 Cherry Ridge Boulevard, Webster, NY 14580
Photos of St. Ann's Community at Cherry Ridge
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Reviews of St. Ann's Community at Cherry Ridge in Webster, New York
3.8
(20 reviews)
Facility
4.0
Staff
4.5
Food
4.0
Activities
4.5
Value
4.0
Shoto
4
|
April 30, 2019
I am impressed with the staff working the Monday - Friday shifts. They are caring and helpful. However, the weekend staff seems to be below par. Subs are sent in that have no idea what special needs the residents have nor do they care. This appears to be just extra money/shifts for them. It not only infuriates me but the regular staff, as well. They work hard all week to set standards only to have those standards ignored on the weekend. Most residents dread the weekend.
LN1956
4
|
February 14, 2018
My aunt spent her last few years there, and she and our whole extended family were always impressed with the facilities, activities and staff, who were always caring and professional.
jeralynlawrence7590
5
|
June 6, 2017
The only assisted living available is at their Cherry Ridge campus. It's beautiful, and very hard to get into. If you or a loved one can get into it, you'll be glad you chose St. Anns!
jeralynlawrence7590
5
|
May 15, 2017
My parents and I toured Chapel Oaks for the grandfather. We were pretty surprised at how luxurious and elegant it was. There's a little gift shop, a barber, fine dining! It's really nice here, I'd want to live here!
patricia917
5
|
May 4, 2017
My grandmother stayed here and my family and I always enjoyed coming to visit. The staff were accommodating and I always felt like my grandma was respected and treated well. Plus, the food was really good!
ThomasP
5
|
May 1, 2017
St. Ann's was my mother-in-law's home for the final years of her life. She was loved and cared for by wonderful staff who we came to have lasting friendships with.
Disappointed and disgusted
1
|
April 20, 2017
STAY AWAY!!!!!!!!! My husband fell out of bed and lay on the floor for 3 hours before they bothered to check on him. He had brush burns all over his legs from trying to pull himself across the floor. We have had things "missing ' out of his room. His dinner trays have arrived w/NO FOOD on them repeatedly. All I get is 'we will look into it" and never get a response. Dr. never gets back to you after so-called exams. Asking for dentist and podiastrist visits get an ok but then they never show up.. I could go on and on. STAY AWAY
Provider Response
At St. Ann’s Community, our residents are our top priority. Our Director of Quality, Janel Welch, would welcome the opportunity to speak with you directly to discuss your concerns and address them to your satisfaction. You can find our contact information on the St. Ann’s Community website. We look forward to your call.
ghetto nurse
1
|
April 16, 2017
Don't put a loved one in this place care is awful nurses are snots disrespectful my mother was in here nurses don't answer call buttons she had to use bathroom no one came she fell trying to get to bathroom on her own staff trys to deny her patient rights this place is horrible!!!!
Provider Response
At St. Ann’s Community, our residents are our top priority. Our Director of Quality, Janel Welch, would welcome the opportunity to speak with you directly to discuss your concerns and address them to your satisfaction. You can find our contact information on the St. Ann’s Community website. We look forward to your call.
What you can do with Caring
Services and Amenities of St. Ann's Community at Cherry Ridge in Webster, New York
Costs
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
Medicare
Health
3.0
Overall
3.0
Quality
4.0
Staff
4.0
About St. Ann's Community at Cherry Ridge in Webster, New York
St. Ann’s Community is Rochester’s leading senior housing and health services provider, with a tradition of quality care for older adults dating back to 1873. St. Ann’s offers a continuum of care that includes independent retirement living, assisted living, skilled nursing, memory care, short-term transitional care, palliative care, and adult day programs. One of the area’s largest employers, St. Ann’s has more than 1,200 employees who are Caring for the Most Important People on Earth.
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