$2,000
Alaris Health at The Chateau
96 Parkway, Rochelle Park, NJ 07662
2.86
(22 reviews)
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Reviews of Alaris Health at The Chateau in Rochelle Park, New Jersey
2.86
(22 reviews)
Facility
2.3
Staff
2.7
Food
2.0
Activities
2.0
Value
1.0
Halina
3
|
March 1, 2024
The food isnt good. The nursing staff was very good and Edith, the clinical director was outstanding. She was always available to address all of my concerns.
Provider Response
Madalena
1
|
October 18, 2021
I went visit a friend family at this place and I really really feel bad. The patient was very thirsty and have no water, I didn't find any staff member when I try to get water, besides that I think they don't give the appropriate shower to the patient because the smell was horrible. The room is duty and messy. I felt that the place doesn't care about the patients. I know many of the patients can not afford private care but still if Medicaid or any other payer is paying this facility at the least they should treat the patients with dignity. I wish that the director or person in charge of this facility reads my review and do something about it.
Ziggie1
1
|
August 28, 2019
If you care for your loved one, don't send them here. Dirty and deplorable conditions. Fecal matter on and around toilet handle for 2 days. Dust webs hanging from the ceiling tiles and in the wall air conditioning unit. Extremely understaffed, especially during the overnight hours. Patients wait up to an hour to be taken to the bathroom to relieve themselves. If the patient complains, they are told to wet the bed or wear a diaper. Attendants are rude and violently argue with the patient. The kitchen takes several days to get the patients dietary requirements somewhat close to what they need. BEWARE. BE SMART, GO SOMEPLACE ELSE
GF
4
|
November 1, 2018
I was at The Chateau At Rochelle Park for rehab for about three weeks. The place was nice, but it was a little institutional-looking. I had a private room, which was nice. The bathroom was very nice. The only problem I had was with the mattress, which was very hard. I was having a bad back issue with that. They did give me an air-mattress; they were very accommodating. It wasn't perfect but it was better and it served the purpose, so that was good. The physical training was excellent. The PT and occupational therapy, I found them to be very good, and I found the instructors to be excellent and very helpful. They really helped me a lot in my rehabilitation. They had a little center for recreation, bingo, and activities like that, which I went to occasionally. I wasn't too big on that, I'm pretty much a loner, but I did partake, and any time I did, it was very nice. The people that managed that were lovely and were looking to make time much happier for some of the residents. They had a big blowout picnic before I left, which was very nice. For the most part, the nurses were excellent, very efficient and helpful. Some of the aides were very good, but some of them didn't want to be there or didn't want to work. The food was not great, but it was good. Other than that, I would have liked to have had a place where I could have gotten some coffee or maybe a snack because, ringing the bell, they took some time. You couldn't get help quickly. It took awhile. Everybody was very busy. They were slightly understaffed.
H.Goodman
5
|
December 23, 2016
Care was fantastic and the staff was very helpful.
caring4grandma
5
|
October 20, 2014
I want to start out by sayiong there are many people who only ever go on a site like this to post negative things. I also used to do this on sites like YELP that about restaurants. I have to do one for here because it was such a valuable and helpful experience for my grandma and my family. We as a family struggled many hours with trying to make the hard decision of having chemo or no chemo for my grandma. The staff there spoke with us alot....all levels of staff...and gave us their professional and some personal experiences. We had here stay under the subacute rehab and not go for the chemo. It was a hard hard decision. They even have a palliatiive(not sure if spelling is right) specialist who spoke to us about making her comfortable and her doing rehab to keep her going as lo9ng as it was not to painful. She passed about 2 weeks ago, but she was happy and had us all around her. So I woulc recommend this place for rehab but all for compassionate end of life care.
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Services and Amenities of Alaris Health at The Chateau in Rochelle Park, New Jersey
General
- Resident Capacity: 60
Medicare
Health
3.0
Overall
5.0
Quality
5.0
Staff
4.0
About Alaris Health at The Chateau in Rochelle Park, New Jersey
Alaris Health at The Chateau is a Senior Living provider in Rochelle Park, New Jersey that offers residents Nursing Homes and Adult Day Care services. Contact Alaris Health at The Chateau for more details on services and rates.
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