Reviews of Westport Health Center
February 08, 2017
I am a friend or relative of a current/past resident
This place is a dump. Smells like urine when u walk in door. Understaffed. My stage IV father was there for rehab. They did not respond to buzzer- he would have to call switchboard to get help for a bedpan. Then left in urine and feces when had accident. Facility doctor is HORRIBLE!!!! Misdiagnosed gout in father's knee, would not put compression cuffs on father's legs. We Ended up having transported to hospital- had to have knee drained and father had blood clots in both legs that required having an IVC filter put in to prevent clots going to brain, heart or lungs. Wouldn't give appetite enhancer or high calorie supplement (per oncologist) to battle weight loss and loss of appetite. Food horrible. No door on bathroom in room, when we asked about lift for toilet seat said we could bring one in. Ended up having to hire care to sit in room 24/7 to care for him. Facility did not want to leave bedpan, wipes or cleaner in room. DO NOT leave your loved ones here!
July 20, 2015
I visited this facility
This is a lovely place, but the working staff needs to learn how to be friendly and caring. When visiting my mom last week, she needed help and I pushed the call button twice and no response. On the third push, finally a voice answered. What happens when the patient is in serious trouble and no one is there with them. This was very alarming. I totally agree with the other review that there's too much noise in the hallway and the staff has too much time on their hands. The food tray are never delivered on time and the food is cold 95% of the time.
April 11, 2015
I am a friend or relative of resident
The food cart is left sitting in the hall for at least 45 mins. until the trays are passed out and, of course, the food is cold by then. The dementia patients are mixed in with other patients and every time they get "loose" really annoying bells go off. They have wandered into my parent's room as well.They fill the ice water pitchers at 4:30 in the morning from a cart that rattles all the way down the hall. The bathrooms are not compliant with ADA regulations. They often seem under staffed. The only positive thing about this place is the PT/OT department which really does good work.
September 29, 2013
I visited this facility
The administrator is dynamic and involved. The environment is very clean and fresh. There is lots of activity and bustling energy. The rooms are a bit small compared to other facilities, but this one would be one of the top 2 of the 5 we've visited this weekend, with The Laurels being number 1.
Features of Westport Health Center
- Resident Capacity: 225
About Westport Health Center
Westport Health Center is a nursing home in Richmond, VA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of Westport Health Center