The Laurels of University Park

2420 PEMBERTON RD, Richmond, VA, 23233

Reviews of The Laurels of University Park


June 09, 2009

By Laura Gerlach

My loved one stayed here

This facility was incompetent in caring for my grandfather. We were under the impression that he would receive the proper rehabilitation for his needs, and we found out later they did not have the skills needed. It also took them almost an entire week just to get him a TV remote after they told us they'd get one immediately. We stayed on top of them about it, but still it was not done until later, and even then, no one would take responsibility for letting this simple request take so long. We moved him to another facility after two weeks, and when we arrived to the new facility on the moving date we found that half of his personal items were missing when he got there and were left at the Laurels when he was moved! We went back to the Laurels to find all of his things still in the drawers, on the vanity, and even the TV was on. No one took responsibility for this huge error either.
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Features of The Laurels of University Park

Medicare (ratings last updated: 03/01/18)

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 495109
  • Ownership Type: For Profit Corporation
  • Date Certified: 02/01/2018


  • Resident Capacity: 145

About The Laurels of University Park

The Laurels of University Park is a nursing home in Richmond, VA that provides patients with skilled nursing care as well as private or shared accommodations. Contact The Laurels of University Park for more details on housing, services, and rates.

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