Reviews of Northridge Care Center
courtney818 October 10, 2016
I am a friend or relative of a current/past resident
There is nothing good I can say about Northridge Care Center. I'm only putting 1 star because I have to. I would not recommend Northridge Care Center to anyone in the entire universe. The facility should truly be PERMANENTLY SHUT DOWN for the welfare and safety of the community, our senior citizens, and family's of loved ones. Words cannot describe what Northridge Care Center has put my family and I through. DO NOT CHOOSE THIS FACILITY FOR YOUR FAMILY / LOVED ONES. THEY WILL NOT BE CARED FOR AND WILL BE NEGLECTED. It was one of the hardest decisions we ever had to make but we decided to put my Father in a nursing facility. The nurses, CNA's and particularly administrator Amy will act like they are there for you and your family. They will say yes we will do this or that. DO NOT believe them. We witnessed massive neglect and in some cases what would be considered abuse of patients. My father's roommate was a blind elderly man who was helpless. One night when I was there, he kept saying he was hungry. The CNA's and nurses didn't want to feed him until I insisted that someone bring him some food and feed him. This is just one small example of the terrible things I saw there. I used to hear screams from patients in other rooms and the smells in the hallways and the lack of cleanliness and CNA's falling asleep or texting on their phones instead of caring for patients when call lights were going off up and down the halls... Multiple times I could not find a CNA in the whole facility to help my father at about 8pm because they were all on break at the same time. WHY WOULD A FACILITY SCHEDULE THEIR STAFF THIS WAY WHEN THERE ARE PATIENTS THERE WHO NEED HELP 24/7? CNA's didn't want to tend to patients who were not in their assigned area. WHAT? HOW DOES THAT MAKE ANY SENSE? WHY IS IT CALLED A CARE FACILITY? There were so many things and we constantly brought these complaints to Amy's attention and still the problems persisted. It is this lack of care that led to my Father's death. Please heed my words and do NOT put your loved ones in Northridge Care Center. You must be an advocate for your loved ones - especially those that are too old or sick to be an advocate for themselves! If your loved one says this or that happened and it sounds too crazy to be true, listen to them and investigate it. It may very well be true. If something seems different or not right about your loved one, insist that they are seen by a doctor. I am sharing this in hopes that others will not have to suffer as my family has.
Linda112352750 August 27, 2015
I am a friend or relative of a resident
My husband is not all there mentally. He has only been in Northridge Care Center for one day, and he wants out very badly. He's in a room with another person, and that other person is very upset to have been there. My husband is trying to escape all the time. It's really old and small, and he already has lost some of his clothes just from going from the hospital to that place. However, the nursing is good, attentive, and caring.
About Northridge Care Center
Northridge Care Center is a nursing home in Reseda, CA that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of Northridge Care Center
- Garden And Patio
- Resident Parking
- Security Gate
- Guests At Mealtime
- Medicare Provider Number 056412
Location of Northridge Care Center
Get full access to reviews, cost information, and amenities