$400
Life Care Center of Reno
445 Holcomb Ranch Lane, Reno, NV 89511
3.13
(22 reviews)
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Reviews of Life Care Center of Reno in Reno, Nevada
3.13
(22 reviews)
Facility
3.8
Staff
3.3
Food
2.8
Activities
3.7
Value
3.3
Miss Hogan
4
|
August 4, 2023
Valentina and Faith the wound care nurses were Top Notch excellent in their field. The rooms on my right ankle or healed up within the month and a half. The wounds on my lower left leg we're almost completely healed up before I had to go, 2 weeks later. Dr Julian was always encouraging. He would visit us every day. He's also top notch in his field. He has the best bedside manners I've ever seen in my entire life. The nursing staff took good care of me.
teaglemaster
3
|
November 24, 2022
The doctor is good, the nursing and CNA staff depends on who is working. The first Saturday my relative was there, I arrived at 11 AM to find them still in bed. I rang the nurse and a CNA came, when I told them she is recovering g from a stroke and there would be no recovery laying in bed, I was flippantly told that she was up as the CNA had seen her in the bathroom. I told them they needed to have her up first thing. When I arrived the next morning, the roommate told me that the nurse was yelling at my relative since she couldn't stand. No kidding she had a stroke. There were many days that she was left in filthy clothes, even though clean clothes were available. The food is something I wouldn't feed.my dog and the rooms are dark and dreary. How is anyone supposed to recover, when the rooms are brown with very little light, a very depressing place, with staff that doesn't really care. 1 hour and three people asked just to get some antacids. Sometimes it took 15 minutes for anyone to answer the call light and them after receiving the request, they wouldn't come back for 30 minutes to an hour.
Visitor over 100 times
1
|
November 9, 2022
The facility is fairly clean and attractive. Meal service is adequate. Nursing staff ranges from adequate to terrible. At times medication is provide hours late and there are long waits for bathroom assistance. OT and PT staff were observed to range from good to excellent. The most significant problemI observed was a very very incompetent MD. I saw this MD in action 10 to 15 times. He was arrogant, short tempered and dismissive of my relative who is bright, highly educated and asked meaningful questions. The doctor did not seem to understand the patient’s medical history, even though the patient tried hard to educate the doctor. When the family finally removed the patient to another facility they learned that obvious signs were missed by the Life Care doctor,diagnostics that should have taken place did not occur, and that at least one treatment implemented by the Life Care doctor was dangerous and should not have ever happened. When family members complained phone calls weee not answered. Adequate food, facilities, and some capable staff members cannot compensate for very poor medical care.
cathy lawson
5
|
March 20, 2020
i was here for 6 weeks. i recieved excellent care. the staff was excellent the rooms were clean and well decorated
family-member-reno
5
|
June 3, 2017
My mother had an amazing experience here. The nurses and staff were great and always attentive. The physical therapists and occupational therapists were outstanding. Before her stay, she could barely walk, but they got her walking on her own 2 feet! The therapists even taught us how to help her for when she got home. I would recommend this facility to anyone that is in need.
FamilyMember12
1
|
March 20, 2017
If we could rate Life Care Center of Reno lower than 1 star we would, Although the facility looks nice enough, anything positive stops with that comment. For a skilled nursing facility, the nurses have very little skill in basic procedures such as inserting IVs. My family member had to wait hours for a nurse who had the skill to do an IV. Nurses and CNAs repeatedly had no idea why our family member was even there and what support was needed. When the call button was rang, it was typical to wait 20+ minutes for a response and even then there was only a response because someone walked to the nurses' station to ask for help. The doctor was dismissive of concerns and provided very general visits to check our family member -- no confidence in the doctor's quality or depth of care at all. Food -- breakfast was OK, but the other meals were not at all appetizing (over-cooked, under-cooked, tough meat, etc.). Therapists and activities seemed appropriate, but the nursing staff and doctors need to improve greatly for this skilled nursing facility to be viewed as a quality one that is "skilled." We would recommend looking at other facilities in Reno.
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Services and Amenities of Life Care Center of Reno in Reno, Nevada
Health services
- Hospice Care
General
- Resident Capacity: 198
- Respite Care
Medicare
Health
2.0
Overall
3.0
Quality
5.0
Staff
3.0
About Life Care Center of Reno in Reno, Nevada
Life Care Center of Reno is located a short distance from the Renown South Meadows Medical Center. Last year, the facility received a five-star award from the Centers for Medicare and Medicaid. Seniors can enjoy 24-hour care, in-house rehabilitation and a specialized plan for each resident. The caregivers are described as very caring and attentive, and the community is maintained to a high standard, with clean, modern rooms that are appreciated by all guests. Families can be assured that their loved ones are well cared for.
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