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PruittHealth - Raleigh

2420 Lake Wheeler Road , Raleigh, NC 27603

(800) 558-0653 (Caring Family Advisor™)

3.12

(16 reviews)

Offers Nursing Homes

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Reviews of PruittHealth - Raleigh in Raleigh, North Carolina

3.12

(16 reviews)

  • Facility

    3.6

  • Staff

    3.4

  • Food

    3.0

  • Activities

    1.0

  • Value

    2.0

Laurie

5

March 12, 2024

I am a friend or relative of a current/past resident

The room was very nice. But in the 6 days my brother was there, his sheets were never changed. He said the food was great. All of the staff was very friendly and helpful.

jjeleniewski

1

June 15, 2023

I am a friend or relative of a current/past resident

This facility was horrible for my father who suffered a stroke and was admitted here. Staff didn’t care for him, they mocked him, let him sit in his feces, they couldn’t get medicine dosing correct, couldn’t even get the feeding tube amounts correct. We filed two police reports for improper care. Unless things have changed do not go here.

atpeace143

1

February 7, 2023

I am a friend or relative of a current/past resident

There is no concern for the patients. They do what needs to be done to get by legally. If you file a complaint, your family member has 2 days to leave. Then you get a bill for some unexplained reason. It's sad that people are treated so disrespected.ly

Debra

4

January 19, 2022

I am a friend or relative of a current/past resident

Pruitthealth - Raleigh was recommended by the social worker when mom got out of the hospital. The staff seems to be very in tune with the residents, everybody seems to be polite and they do a good job. They seem to be professional. I feel like my mom is taken care of, I feel like her needs are met. They have activities, in fact, mom was saying today that they have hired a new activity director, and she was excited. She said that he's doing a daily sheet with activities which I looked at today. There's usually an activity in the morning around 10:30 and an activity after lunch around 2:00 mostly every day. I've been with mom when she's playing bingo. There's a physical therapy department, they do have a courtyard, they have a salon, and it's closed because of COVID. They have a rehab room with all the exercise equipment.

Coleen

5

March 22, 2020

I visited this facility

I put my mom on a waiting list in PruittHealth. It was excellent. Some of the other places that I called I didn't even get a callback, but with PruittHealth, they immediately said they will put my mom on a waiting list. While we may be looking at a long period of time, they're still very accommodating. They took me on a tour as if my mom was going to be moving in tomorrow. I was impressed. It is our first choice because it is convenient. We are already familiar with this as my husband has his great aunt that is already residing there. We haven't had a lot of interaction with the staff per se, but what we have experienced so far has been good.

Furious family

2

November 17, 2017

I am a friend or relative of a current/past resident

I have a relative who is currently in there and the rehab staff is great as is the nursing staff but the food is not suitable for human consumption.

cooljc56

2

July 10, 2017

I am a friend or relative of a current/past resident

PA staff is cause for this rating @ this time. I have a relative that developed a total bowel obstruction, had to be placed into intensive care. Just because the bowel sounds were not observed and/ maintained. Constipation isn't a life threatening situation, As a health provider, I'm very disappointed......... My relative developed a GI bleed afterward, so this would have all never have happened if only routine exams were intact for my relative. What about other clients care? I feel this warrants a very low grade status. Please start to consistently maintain protocols set by the nursing and medical boards of NC. Dr. O'brien should be notified of this occurrence; my goal is for the increase of optimal care at this Pruitt Health facility. No lives lost is the ultimate goal of effectual care!

very concerned person

2

April 28, 2017

I am a friend or relative of a current/past resident

Not being impressed by the staff but the facility is nice. Their PA wrongly adjusted my mother's medication and caused problems for my mother. Mother has her personal physicians to look after her meds and a PA has no business tampering with these.

Brigid C.

5

October 3, 2016

I am a friend or relative of a current/past resident

My brother Tim was at Pruitt/Raleigh for about a month and died there from advanced cancer. Our family was very impressed by everyone, and grateful for the care and concern they showed. He had a wonderful single room that overlooked a butterfly garden, a great source of delight for Tim, a nature lover. Till his last moments, and after, the staff were friendly and helped in every way possible, including helping us with advance directives and the application for Medicaid.

Gowolfpack

5

January 8, 2016

I am a friend or relative of a resident

Both of my wife's parents are residents at Pruitt Health and both have been diagnosed with severe Alzheimer disease. The entire staff at Pruitt treats them with the utmost kindness and respect and they are extremely attentive to thir needs. We are extremely pleased with this facility.

Marilyn41

3

March 11, 2015

I am/was a resident of this facility

I'm in a rehab center right now called PruittHealth in Raleigh. Some staff are fine, but some aren't. The rooms are fine. There is a calendar of activities. The food sucks; it's awful. I would recommend that they get a chef and have the patients be able to order from a menu.

donna.b

5

December 24, 2013

I am a friend or relative of a resident

I had my 83 yo mother admitted with a broken pelvis. I was very happy to notice while she was in rehab that there were always personnel in and out of rooms, cleaning, attending patients, helping patients, cleaning... The physical therapists were fantastic and got my mom walking again in a few weeks. I spent a lot of time there with her and I was impressed. My dad then needed rehab after a stroke and he was admitted there and had great progress.

thebcna

1

September 9, 2013

I am a friend or relative of resident

my grandmother had hip replacement surgery, this place was a nightmare,they had no knowledge of post op care for this procedure and caused her a set back in recovery, the nurses stand around while 1 CNA runs around desparately trying to answer all the call bells. when I tried to ask nurses questions they acted as if I was bothering them. they left her on the toilet for over an hour. she cried every day for a week about the poor care she was getting, I transferred her to Litchford falls and she made incredible improvements in just 3 days and no more tears. I am also a private duty CNA for a resident at unihealth and can say that no family member of mine will ever stay there.

Caring931

4

August 15, 2013

I am a friend or relative of a resident

My mom was at Unihealth Post-Acute Care for six weeks for rehabilitation. I thought all in all they were pretty good. The food seemed good to me though my mom claimed she did not like it. The communication process seemed a little broken and they were not as quick to communicate with me as I hoped. I thought communication should be improved.

Caring57080350

4

February 28, 2013

I am a past client of this provider

My father was in Unihealth for rehab. They gave him outstanding care while he was there. They treated him extremely well. They had excellent nursing staff, the physical therapists were extremely caring, helpful and encouraging to him. The food was good and he didn't have any complaints about it. The interaction between me and the staff was adequate. It was good.

Joseph L.

1

September 4, 2012

I visited this facility

My mother was a resident of this facility for 1 month. I am her POA and administration initially made decisions about her without contacting or consulting me; they allowed another family member to sign paperwork on behalf of my mother who has dementia. Although I left several notes and telephone messages for the Admissions Director, she did not return my calls or come to see me while I was visiting my mother for extended periods of time. My mother had been at the facility for two weeks before I got to meet with Administration and that was after sending a letter stating that I would report this institution for breaking the law. I vowed never to bring my mother back to this place although the people who worked with her from day to day were very good workers.

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Medicare

  • Health

    2.0

  • Overall

    1.0

  • Quality

    4.0

  • Staff

    1.0

Medicare Provider Number: 345538
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About PruittHealth - Raleigh in Raleigh, North Carolina

PruittHealth - Raleigh is a Senior Living provider in Raleigh, North Carolina that offers residents Nursing Homes services. Contact PruittHealth - Raleigh for more details on services and rates.

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