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Reviews of Quakertown Center | Nursing Home
bbhumphreys October 23, 2012
I am a friend or relative of a resident
My mother was admitted to Quakertown Center with Alzheimers dementia and resided there for several years. Initially I was concerned that the staff did not appreciate the degree of her dementia. For example, she was being seated in the dining room and offered food choices, even though I felt she couldn't adequately feed herself and was completely incapable of understanding and making choices. Also she was being left to choose her own clothing and dress herself each morning, which she could not do appropriately. In retrospect, though, I see that they were encouraging my mother to fend for her self and enjoy the freedom to choose, such as it was, for as long as possible. When she reached the point where total care was necessary, total care was provided with plenty of TLC. Although she recognized few faces and knew no one's name, all the employees at the facility knew her well and met her with cheerful words and smiles throughout her days there. In her final years there, they were her best friends. The facility was renovated a few years back and is very attractive throughout. What I like best about the set-up there is all the wide open space. The corridors are wide, and the lounge and dining rooms are large open areas with high ceilings. They also have a large activities room and a good-sized room for physical/occupational therapy. The layout of the facility allows for windows in all patient rooms, looking out on trees and grass, with every second on third window having a bird feeder outside of it. My point about the space is that you never get a closed-in feeling there, and it actually is a pleasant place to visit. Finally, I'll add that the facility was kept very clean, and rarely was there any odor noticeable because of residents or bedding not being changed quickly. I give both the management and the staff there high ratings for their devotion to quality of care.
kmcd September 18, 2010
rates a 1 star for a reason- be warned!
Quakertown center had a make over in the last few years and it seems like a good place- much more spacious and homey and the staff seemed MUCH better than 2 other places where we had my Dad. I wondered why on earth it got only one star in Medicare's rating system (nursinghomecompare.gov). After two bouts with a hideous infection that ultimately killed my dad, I now know. In reviewing the deficiencies after the fact, I realized two of them had to do with the places inability to have an effective infection control process. My father was one of the people in better shape when he arrived and he had a very good experience with the physical therapy staff there- ultimately though none of that mattered because he contracted C-Diff there and after some gruesome experiences I wish we could have been spared, that is what took his life. If you have no other choices available to you, as we did not because other better ranked places wouldn't accept him because of his age and lack of assets, then be extremely vigilant about your loved ones care- particularly when it comes to procedures involving the possible spread of infection (ie. catheter changes). ALso, if you end up thinking that Briar Leaf in Doylestown would be better because it's a four star rating, i'm sorry to say that place is horrible in a different way- extremely uncaring staff and cramped dark old spaces.
From Quakertown Center
Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.
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