The Pines at Poughkeepsie Center for Nursing and Rehabilitation
100 Franklin St, Poughkeepsie, NY 12601
(855) 908-6720
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Reviews of The Pines at Poughkeepsie Center for Nursing and Rehabilitation in Poughkeepsie, New York
2.36
(11 reviews)
Facility
3.0
Staff
2.9
Food
2.3
Activities
3.5
Value
2.6
apd
1
|
September 21, 2023
If you care about someone that needs a rehab, DON'T send them here! Nurses were terrible & did not give me my meds when they were supposed to. Food was terrible. Poorly run. Thanks to them, I got COVID because nurses did not follow proper protocols! I had never had COVID before. I couldn't get out of there fast enough
Kimberly
4
|
July 25, 2022
The hospital has put my mom into The Pines at Poughkeepsie Center for Nursing and Rehabilitation. They've had to move her a few different times, but she's on a floor now where she has 24-hour monitoring. Her mind is pretty not there, but she's still able to get up and move around a little bit, so they have to really watch her, and they have to take care of her a lot. It's a rehab/nursing home, and it has four floors. One floor is for rehabilitation, and then another floor is for like people that need help, but they can do stuff themselves. It goes different levels like as your mind goes. It's nice for being in the city. It's set in like a wooded setting, so it's nice. It's not a city setting, even though it's in the city of Poughkeepsie. The staff have really been great. Everybody has been friendly and quite helpful. My mom had gone there for rehab, and when I brought her home, she needed a shot, and this medicine costs $1,500. Now, we could not afford it, so I called The Pines and the head nurse, and they had given me all of her medications that they had left because it was all done in her name, so everything that they had they gave to me (except for that shot). Well, a day later, the nurse called upstairs to the floor my mom was on and asked if they had sent it back down to the pharmacy yet, and they had not, and it was still up in the refrigerator with my mom's name on it. This nurse went and got that medication and drove it 45 minutes one way to my mom's house and gave her that injection she needed. That was like above and beyond. She's the head of the nurses in that building. I haven't eaten there, but I've seen what my mother has gotten, and they definitely give very nice meals there. When they ask for snacks, like my mom wanted something sweet, she wanted a cookie, the nurse went and got her two individually wrapped cookies and brought them to her. As for activities, they were doing a barbecue for the people that could do it. One day last week when I was there, they had all these little old people in their wheelchairs outside having a barbecue. My mom is at a level where she really can't do any activities, but they do have some very nice activities. Once a month, they have this thing in the foyer when you go in and some of these people set up a stand and they have this big popcorn machine with popcorn, and they bag it like all these little individual snacks, and all the money that they earn from that goes for the patients' activity. That's really nice. They do a lot for them. The rooms are a little small, and there are two beds to a room. You just get a dresser and a little stand-up closet, and then you have to share a bathroom with no shower. The showers are out in the hallway. But the facility is nice, and they do a lot of activities with the residents that can do activities. My brother takes care of all the financials, but I know it is very expensive.
james 57
1
|
November 23, 2021
I was sent there for pt after a back injury .Vassar seemed to push the place although it wasnt one of my choices.I needed help so i gave it a chance first night was awfull they were not honest about the pain medications I was not recieving and the bed apeared to be something i remembered from hospitals as a kid in the seventies not to mention it smelled like a rundown budget motel.I woke up in way more pain than i went in with felt bars comming through the matress all night the next day was no better lied to all day about meds and repediatly told we called dr. I got sick to my stomach and waited 45 mins for someone to answer my call for help. their covid safety precautions were not satisfactory either as a person who medically cant be vaccinated they moved someone in my room 3 feet away from my bed who wasnt vaccinated either. please dont send your loved one here it was the worst experience I ever had I had to have family carry me home for my safety against medical advice.
Kathy
2
|
August 12, 2021
My mother-in-law was in The Pines at Poughkeepsie Center for Nursing and Rehabilitation. I didn't like the cleanliness, I didn't think they gave her any kind of rehab to help her. The food and stuff was fine. The patients definitely need some kind of rehab, whether it's OT/PT, something to keep them mobile and not so stiff, and they need more activities for the residents. They're not trying to get them to participate in anything. Her room was basic, it wasn't that clean, the floors could have been swept.
tbradley
1
|
October 12, 2019
They tell you wonderful things before you put your family there and they do nothing what they say. They say 6 days of rehab and no one come at all Saturday and very few times during the week. Then they tell you that you need more time there. When you ring bell for help nobody ever comes and I witnessed that first hand.
Dianna5252
4
|
February 1, 2019
My step-father was at The Pines for a few weeks for rehabilitation. He progressed rapidly with his rehab and seemed to like what was being done. When he pressed the call button for a nurse or aid, they came pretty quickly. The social workers sat and talked to me and kept me informed of his progress. When I asked for a lift bar to be attached to the bed so he could lift himself to get out of the bed, it was there and in place the next day. He did not complain about the food. There was only one nurse/aid that was rude. All the rest of them were very helpful and nice. The rooms are a little on the small side, but manageable. There were bags for laundry for each resident hung on the wall. He had clean clothes on every day. The place seemed clean and neat. Nothing got stolen or mysteriously disappeared as in other nursing homes, including his laptop and wallet. I would recommend this facility for others. The important part of having your loved ones in any facility is to visit them regularly and speak with the staff and social workers on a regular basis.
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Services and Amenities of The Pines at Poughkeepsie Center for Nursing and Rehabilitation in Poughkeepsie, New York
General
- Resident Capacity: 200
- Minimum Age: 18
Licenses
- State Licenses: 1302308N
About The Pines at Poughkeepsie Center for Nursing and Rehabilitation in Poughkeepsie, New York
We have a commitment to the highest level of quality care, a focus on patient and family education, and a passion for customer service. The goal of our center is to meet the ever-changing healthcare needs of the communities we serve. We strive to meet this goal by providing a comprehensive array of specialized services and programs including clinical care, physical, occupational and speech therapies, in addition to social services and recreational therapies in a warm, healing environment.
We are an affiliate of National Health Care Associates, a leader in short-term rehabilitation and skilled nursing care services throughout the Northeast. National Health Care’s signature “Passport Rehabilitation” program was specifically designed to meet the needs of individuals requiring a short-term rehabilitative stay following a surgical procedure or an acute medical episode. While on your short-term “trip” with us, please take full advantage of the amenities and services our center offers.
Our rehabilitation department is committed to promoting the highest level of independent functioning for all short-term patients. For our long-term residents, this objective is complemented by additional therapies to prevent avoidable decline in function and independence. Physical, Occupational, and Speech Therapy services are available up to 7 days per week, as needed and prescribed by a physician. All therapy services are individually designed based upon the needs and capabilities of the resident/patient and are directed by our inter-disciplinary team, including experienced and licensed therapists.
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