We are sorry that you had a negative experience with your father's care at our center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Care Line or email us.
Reviews of ManorCare Health Services - Platteville
Overview of Ratings
June 06, 2017
I am a friend or relative of a current/past resident
If you have a loved one going into Manor Care make sure they can hold it because sometimes it takes 20 to 25 min for someone to get to them to go to the bathroom. Unless of course you have status in Platteville then you have 3 or 4 people around you at all time doing your nails , playing ball or taking you for a walk. When my Father first got there it was not so bad but he went in able to walk with his walker to in a wheel chair with depends on. He fell 4 times because when no one came to help him to go to the bathroom he tried to get up and go himself. Some of nurses are good but other like to stand around and talk or be with the special status residence. They know no one will find out because half the residence can't talk so no one will tell on them. As for therapy they said my father would not go my Mother was there almost everyday and only saw them come one time to get him. When I ask when his therapy time was so I could come and help to get him to go no one would tell me. when I ask the Doctor when he came so my Mom and I could talk to him I could not get a time for that either. Its like they take them there and forget about them. He is at peace now but I just wonder if I could have gotten him moved sooner if his last days could have been better. A very sad DaughterProvider Response
August 17, 2016
I am a friend or relative of a resident
My mother was in Manor Care for 30 days. It was newer, nicer, bigger, and for rehab. She said the food was good. They were supposed to be giving her therapy, but nobody was very specific about how much and when. I didn’t find help in the staff. They had a huge room where they did activities, but she was always in her room and ate there.
October 10, 2015
We had an appointment for a tour. The administrator came after 10 minutes of waiting. He didn't care if we were there or not. We saw no one talking with the patients while we were there, it was like they were there to die. The alarm even went off and n-one moved. We would not be interested in this place if it were free!
July 29, 2011
I visited this facility
This is a skilled nursing facility that also does a lot of rehab, and they have a great rehab team. But they've also had some staff turnover. Their long-time administrator left about a year and a half ago, and that's been hard on them and their reputation. They also have a new social worker. Their recent state survey results found 19 deficiencies, compared to a state average of 8. The building is very nice--modern, with straight lines--and has a good layout. It's big, with 99 beds. But it's divided in half, with open community areas in the middle that are conducive to family visits--and that's makes each half seem smaller and more friendly. The rooms are small and a bit dark, though. It's located about 50 minutes southwest of Madison and about 30 minutes from Dubuque, Iowa. It's just on the edge of town in Platteville. Food is only fair. It's a bit institutional. But the activities program offers a nice variety for different levels of care. Other pluses: - They have what they call Big Boy beds for larger patients. - They take in patients with complex needs. They offer IV therapy, bariatric surgery recovery, and care for other less common needs.
Features of ManorCare Health Services - Platteville
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number: 525219
- Ownership Type: For Profit Corporation
- Date Certified: 05/01/2017
- Resident Capacity: 90
About ManorCare Health Services - Platteville
ManorCare Health Services - Platteville is a nursing home in Platteville, WI that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Map of ManorCare Health Services - Platteville