The Legacy at Willow Bend Nursing Home

(18)
6101 Ohio Drive, Plano, TX, 75024

Reviews of The Legacy at Willow Bend | Nursing Home


Overview of Ratings

3.6
18 Reviews

April 30, 2015

By epower

I am a friend or relative of resident

I am the daughter of a 91 year old independent father. Dad moved to LWB Independent Living 2 1/2 years ago. He came kicking and screaming as he did not want to leave his home in Houston. He now aplologizes and thanks me for giving him the opportunity to live his life amongst wonderful friends and staff. As dad says, he is part of a truly caring "community". In January 2015, dad had an episode of congestive heart failure. He was hospitalized for 5 days and then was discharged to LWB rehab., where he lived for 2 months, receiving excellent care by the nursing staff and therapists under the direction of their physician. Dad was discharged back to living independently after 2 months in rehab. He then received The Legacy at Home, Home Health Care in his apartment. Dad's health is back to where he was prior to his congestive heart failure episode. WE can't thank Legacy enough for their excellence in caring! Knowing that dad lives in a CCRC has given both of us peace of mind and dad is truly living life to the fullest. Thank you to The Legacy Senior communities caring staff! With gratitude, Elise Power

October 31, 2014

By nancyb257

I am a friend or relative of resident

My mother just recently left this facility. I cannot say enough good things about the staff and our experience. The staff were very helpful and the therapy was excellent. I do believe that she left doing better than she was before she went in to the hospital who sent her there. We feel very blessed to find the facility. The Social Worker was wonderful and help set up things for her when she went home. She has even chosen to go back to them for her out patient therapy. If you are looking for a great place to go through rehabilitation after therapy, check them out.

August 11, 2014

By lcarlton83

I am a friend or relative of resident

We had a horrible experience at that facility. Such a pretty place but horrible care. I have never witnessed such cold and mean spirited staff. We were afraid to leave my mom alone here. Please look for someplace that has kind, engaged staff. So sad that it looks good which lures people in.

March 03, 2014

By dixiedog

I am a friend or relative of resident

Don't judge it by the beauty of the building. My mother lives there now. So many things have happened there I won't have enough space to list them all. The most important thing is that the medication person made a mistake and no staff member knew about it until a resident questioned it. Then we got a call from the nurse with the news that our mother had been affected by it. Really, no checks in place for medications? Mom is still there so and we feel she is not able to move at this time, so I won't say more for fear of repercussion against her. By the way, they allow some caregivers to work 16 hour shifts back to back. All I can say is don't put a loved one in that place.

August 22, 2012

By bRODY250

I am a friend or relative of resident

The facility is very clean. I think for the needs of our loved one it is very nice . Some of the staff always have a warm greeting where they need to have others learn from Peggy. Net, Tara . They are super CNA 'S .

August 11, 2012

By grandmother of six

I am a friend or relative of resident

I had a step-father in this facility Spring/Summer 2010. Since that date, I have had much difficulty getting necessary forms signed for the VA. First time took several months and the second time took 5 months. Because it took so long the second time, my step-father has been denied VA benefits. I asked Legacy if they would give me a letter stating the length of time it took to get my form signed was out of my control so I can appeal the VA denial and Legacy refuses to help me. I would avoid this place if you are going to need signed documents.

June 14, 2012

By commercesd

I visited this facility

While in the area, we happened upon The Legacy at Willow Bend. We had been visiting some other facilities around the region as options for my brother's friend. We were glad and impressed that we didn't need an appointment to take a tour of the facility. The staff was welcoming and seemed to really like their jobs. That's really important to the family. The outside grounds were nicely kept, with plenty of seating areas. Residents are encouraged to walk around regularly as they desire and supervision is always available. The indoors were impressive, with a nice library area and a large room for other activities, like board games and computers. There are other areas where residents may read, sit with friends or just relax. The film collection looked interesting - and they have their own movie theater - sometimes venturing into town to see foreign and independent films, experience theater, dance and other cultural events. We liked the exercise room where they had yoga mats and machines and a pool. They also have scheduled classes for those who are interested and personal trainers. The private living spaces were really nice - fresh, clean, airy and nicely decorated. The food in the dining room was extremely well prepared - the smells were terrific and it was clear that the residents were really enjoying their meals. This is a wonderful community that is designed in an upscale fashion, where every resident is very well cared for.

March 31, 2012

By Caring509634

I am a friend or relative of a resident

My mother went there for rehabilitaion after a mild stroke. They started her on a regimen of strong psychotropic drugs which caused severe behavior issues and physical side effects. She suffered two falls there because the drugs made her dizzy and she was left alone on the toilet. The director of nursing and the staff were more concerned with their own social activities than caring for the patients. Diabetic dietary instructions were ignored and the food was awful. Toilet assistance was sporadic at best. I once found a dirty adult diaper in the drawer with my mother's clothes. She developed a huge bedsore from being left in wet diapers all day. The facility is modern and attractive, but the care is horrible.

November 17, 2011

By Myriam Delhy

I visited this facility

every day there is a program. It is clean Nice Open smells good a gym a pool therapy

August 20, 2011

By Kay Paggi

I visited this facility

The Legacy is a beautiful, gorgeous!, new community in Plano just minutes from the Dallas North Tollway. This elegant, gated community sits on 28 acres. It is a CCRC with independent, assisted living, memory care and health care/rehab. Assisted living apartments can be leased on a monthly basis. The assisted living area has 40 apartments on 2 floors, both 1 and 2 bedroom units. Each has a small kitchenette and large closets. Living here is similar to living in a boutique hotel; a large staff tries to meet the individual needs of each resident. There is a movie theater, pool and gym, and exercise class 7 days a week. An LVN is on duty 24/7. Activities here are age-appropriate and 'sophisticated'. The food is spectacular. There is a large Jewish population, and Jewish, as well as Christian, tradition and holidays are observed. Each resident has a pendant that has an GPC tracking device; they can activate this for assistance wherever they are in the community. There is a dog park and grounds for walking. Every resident has a personal trainer, if desired, included in the fee.
See all reviews (18) See fewer reviews

Let Us Search For You


  • By submitting this form, you agree to Caring.com's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.

    Trusted by Families

    Founded in 2007, we’ve helped over 500,000 families find the perfect home for their loved one.

    Completely Free

    We partner with local care providers to keep our service completely free for you.

    Up-to-Date Costs

    Our Family Advisors have the latest pricing details for thousands of communities nationwide.

    Time

    Save Time

    We are here for you – whether you're just starting your search or need to find care fast.

    Money

    Save Money

    Our knowledgeable Family Advisors will work within your budget and help you find financial assistance.

    Care

    Save Stress

    We’ll help you find providers who can provide the level of care that your loved one needs.

    Features of The Legacy at Willow Bend


    Medicare (ratings last updated: 06/16/17)

    • Health:
    • Overall:
    • Quality:
    • Staff:
    • Medicare Provider Number: 676189
    • Ownership Type: Non Profit Church Related
    • Date Certified: 05/01/2017

    General

    • Resident Capacity: 60

    About The Legacy at Willow Bend


    The Legacy at Willow Bend is a nursing home in Plano, TX that provides patients with skilled nursing care as well as private or shared accommodations. Contact The Legacy at Willow Bend for more details on housing, services, and rates.

    Map of The Legacy at Willow Bend


    Request Info

    Request Info

    The Legacy at Willow Bend


  • By submitting this form, you agree to Caring.com's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.