Reviews of The Laurels of Chatham
happy customer 5302 December 19, 2016
I am a friend or relative of a current/past resident
`I toured the facility, instead of just reading reviews. Staff was friendly, the building was very clean, and residents well groomed. I was very pleased with the care that my loved one received.
NChome December 20, 2015
I am a friend or relative of resident
It is very had to leave a loved one who does not have the ability to tell you if they are not being treated well in the care of others. Overall, our experience with Laurels of Chatham was very positive. My relative's funds were used up by the prior cost of her health care and was on medicaid. Trying to find a good place that accepted medicaid patients without prior private pay required me to visit many facilities in the Durham, Chapel Hill, Pittsboro area. I left many facilities crying, knowing that no living creature should be housed in such conditions. Laurels offered a clean and safe environment with a majority of the staff both competent and nurturing. I visited at odd times of the day, on different days of the week and my relative was always clean and well groomed (these functions were performed by facility staff). I never found her in need of changing or unclean. The facility itself is basic, but that is to be expected for a for profit, medicaid facility. However, it was always clean and when I did detect a 'bathroom; odor on passing a room when entering to visit my relative, it was not there when I left. My relative had very delicate skin, prone to easy bruising and breakdown. Her skin integrity was maintained beautifully (more than 2.5 years) despite being unable to walk on admission and progressively losing limb mobility. Many staff were genuinely fond of her and she was treated kindly. As seems the case with many facilities in this cost range, the facility seemed under-staffed, with the staff having to constantly be on the go to attend to all their patients. Spending the morning or afternoon or evening there, it was easy to see how busy they were and the many difficult situations that arose that they had to deal with while keeping up with all the routines of care, and yet most were pleasant and professional. This is longer because I tried to think of things I wanted to know as I was making this difficult decision. The rating is 5 stars because I am comparing it to what I have observed at other medicaid for profit nursing homes and given that she had to be on medicaid, this was a very high level of care. (Note this is not in comparison to what can be found when private pay is possible at a facility such as HillCrest in Durham, NC)
mortified and concerned October 29, 2013
I am a friend or relative of resident
I WOULD NOT recommend anyone placing a love one into this facility. My experience with this place has not been a good one, staff is rude, none tentative to the patients, the patients sit in the lobby in their own smell for hours at a time not being cared for - patience are being left in their rooms unattended. I have experience CNA's rude to patients when left alone with them and no family members around to witness. Unless you live local and are able to visit on a daily basis all hours of the day, I would not recommend anyone placing their love ones in this facility because of what happens behind closed doors. The CNA's make you feel as though your inconveniencing them when you ask them for assistance with your love one. There are a number of different reasons as to way I DO NOT recommend this facility to anyone but I would be here for days writing them. For these reasons and other's, I give a zero - that being a poor overall rating for this facility.
Theresa 1 December 29, 2012
I visited this facility
Laurels of Chatham is clean with no smell. The staff was very nice, friendly, and they seem to be very caring and knowledgeable about how best to handle individuals with dementia. They take them on outings, they have special lunches, and they have singers who come in and entertain the residents.
About The Laurels of Chatham
The Laurels of Chatham is a nursing home in Pittsboro, NC that provides patients with skilled nursing care as well as private or shared accommodations.for more details on housing, services, and rates.
Features of The Laurels of Chatham
Medicare (ratings last updated: 06/16/17)
- Medicare Provider Number 345421
- Ownership Type For Profit Corporation
- Resident Capacity 140
Location of The Laurels of Chatham
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