Gulf Shore Care Center

JessMax

This nursing home is the best nursing home my husband has ever been in. At all the other nursing home's my husband whom is disabled and cannot talk or walk use to call me everyday, all day. He is clean. They don't ignore him. He is happy. That's all that I ask of. I love this nursing home. Thank you for your excellent service. The staff is awesome, rooms are always clean. I visit my husband everyday. Thank God for blessing me to find this center.

Hornblower

My sister who has dementia was sent to Gulf Shore with COVID. She had no symptoms so she was to stay there for 10 days before discharge. By day 10, no one from Gulf Shore had contacted her facility to plan for her discharge. I placed 14 voice mail messages to every staff person there by day 15 to demand that they plan for her discharge with no response. I even contacted the State of Florida Ombudsman to see if I could just go there and get her. The nurse at her facility decided to also call every fifteen minutes until someone finally called her back. When they finally discharged her on day 16, she was wearing clothes that were many sizes too big and no shoes. I was told that there were no clothes in her room although I had brought her clothes previously. So I just took her as she was to get her out of there. I have not been able to retrieve any of her clothes.

DOT-T

My brother-in-law was a patient at this facility, being sent there from Palms of Pasadena Hospital with Covid. He is a 91 yr old person living on his own and sent home after having hardly no therapy whatsoever. Anytime I ever tried to reach a nurse or other person I ended up every time with no call returned. Their staff is very rude in talking to anyone. He was only home 1 day and had to go out in the rescue to St. Anthony's Hospital where he has bounced back so fast with the proper care and therapy. I would not even bring an animal to that facility and will certainly make sure none of our family will be either. SHAME ON THEM for taking these elderly peoples money

Tom A's daughter

My dad was in this facility from 7/8 to 7/12 after being transferred from Morton Plant with no symptoms of COVID, but having tested positive. He could not hear well nor see well. Because of COVID, no family member could visit. We could only take the facilities' word that they were taking good care of him. We could not get the case worker to respond to us in any way. He was transferred nonresponsive to Northside Hospital on 7/12 and subsequently passed away. We have been trying to locate his jewelry that he was wearing and cannot get Gulf Shores to look in their safe for this jewelry.

itsasmallworld

Most gentlemen staff members are unfriendly and treat residents and visitors with little respect. Most female staff members were much better. My husband had his phone stolen. We were promised reimbursement which never happened. My husbands amputation wound became so infected here that he had to have another amputation. Very unhappy with this facility.

SUNNYVILLE

Gulfshore made it very easy to pick a rehab for my aunt. When I asked for a tour, the wait was under two minutes. The Admissions staff were very knowledgeable and answered all of my questions. The building was clean and it did not smell. I toured Gulf Shore first and toured five other places; and after visiting Gulf Shore, it was an easy decision because they set the tone and met every expectation we had bringing our aunt into their rehab. The staff were very nice and all smiled and said hello. I knew this was the place I'd lay my own head if I needed to do so. Our experience has been nothing but exceptional and the Director of Nursing was very professional. He made sure my aunt was comfortable and all of her needs were met. Gulf Shore will always be my number one choice.