Sorry to say my mom's care was barely up to par despite our constant requests to care for her correctly. This is certainly not what we expected when we kept her at Lifecare as we thot, now the professionals can certainly do a much better job of taking care of her than we can.
Unfortunately my mom suffered from dementia and despite assurances from Lifecare that they were use to dealing with patients like her, we saw little evidence of this. Then she contracted c-diff not once but 3 times in less than 6 months. How can that happen in a health care facility? Well if the workers are not diligent in taking care of her and watching after her more carefully; I guess this was bound to happen. Once or twice I can understand but THREE times. And when this happens she had to be in isolation making her even more depressed as she needed that contact with another person.
We would constantly have to stay on their case about making sure our mom got plenty of water. The big mugs they used were hard for her and I'm sure others to pick up or drink out of. We had to ask them constantly to cut her food as she had difficulty with the silverware.
There were many other issues including the constant request for PT (physical therapy) which seemed to be on and off due to missing orders or whatever. We don't understand why a standing order wasn't in place. We never met the Doctor.
My mom entered the facility on Nov 1, 2013 after a fall, was transferred upstairs shortly after to the nursing home and 10 months later she was dead. My advice to all of you is to stay on top of things and to make sure you understand what's going on. While having Hospice in for several months, it did create a great deal of confusion as to who was doing what and when.
I don't know if all the other facilities are this bad so that's why I say, you must watch out for your loved one. I have sent letters to all the parties involved with details regarding our mom's care. I barely received responses back. And may I say, I was not rude and offered many suggestions so as to help them do their job better. I was never sent a formal letter back from anyone other than an email after being persistent from Lifecare. It's very sad to me that even when you try to help, you are ignored.
My last suggestion is that you read as much as you can about senior care and especially about dementia. There is some great stuff out there that should help you deal with this much better than we did despite all the reading the 3 of us did to try and help and handle my mom's situation better. I, of course, would NOT recommend Lifecare of Paradise Valley. There is so much more I could tell you.