Our sister stayed here a little over a month here after being released from the hospital following a serious hip fracture & surgery. She did not have a pleasant stay, and I would definitely NOT recommend this place to anyone.
One huge concern of ours: We were told that physical therapy would be done one or more times a day on at least 6 days each week, yet she only received 2 to 3 sessions a week, and this was the main reason she was there! Unfortunately, she made extremely little progress during her stay, & left with less confidence & independence than when she arrived!!!
Other concerns / complaints we experienced at Grace Healthcare were:
1) Most of the hallways & patient rooms consistently stunk strongly of urine & feces, so much so that it made me physically sick when I first arrived each day to visit.
2) There were ALWAYS multiple patient call buttons beeping & flashing, often while staff stood around chatting & laughing with each other.
3) Our sister was often left sitting on the toilet for long periods of time with no help to get up & get back into bed, even though she her call button was pressed over & over.
4) On the day our sister arrived, her hospital bed was not working & the air conditioning was freezing cold, and although it only took a couple of days to get the room temperature to a comfortable level, the bed situation was not repaired for over a week!
5) Our sister's food was extremely salty & sugary, even though her doctors ordered a salt-free (kidney), sugar-free (diabetic) diet.
6) At one point, staff ran out of our sister's pain meds and some of her other meds, so that she had to go without until they could get more.
7) Often the housekeeping staff lost our sister's laundry, and even suggested it might have been stolen.
7) Rarely would anyone come to take our sister to activities (as promised), so she missed out on the socialization she sorely needed.
Now I understand why Grace is listed as one of "The Worst Nursing Homes in Arizona" but I certainly wish we had researched this atrocity before we placed her there for skilled nursing / rehab post-operative care.