Caring Heart Rehabilitation and Nursing Center

6445 Germantown Avenue, Philadelphia, PA, 19119
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8 reviews

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Reviews of Caring Heart Rehabilitation and Nursing Center


based on 8 Reviews

Caring103186350 December 19, 2014

I am a friend or relative of a resident

My mother had been at Caring Heart before. About two years ago, she had gone into the hospital, and they wouldn't let her go home directly so Medicare had recommended this one because they had the care she needed. She liked it OK when she was there the first time, so she decided to go back, but it wasn't very good this time. The rooms were just OK, and the carpets were dirty, but the place was clean. She was in a ward this time; there was only the geriatric ward, and they didn't seem to care as much for those people as they did when she was on the mixed floor the last time. They just didn't do a very good job. They were not as responsive as they could have been. Her room was OK. She had a private bathroom, so that was good. The food and everything was not very good. The size of the room was OK. They had a little bit of everything; they had field trips and a reading room, so you could sit and read. Some of the staff were extremely helpful, and some of them said they were going to do something, and then they never came back to do it. There was one guy -- I believe his name was David -- he was fantastic. He was just a good person and very accommodating. He was just extremely nice and very good.


caring5870 September 30, 2013

I am a friend or relative of a resident

A family member was there in Caring Heart and I went to visit her there. The facility itself was secure in that they had a buzzer system and you had to sign in. Then they would give you a name badge and direct you to where you're going. I noticed that the first floor had a dining room and a chapel. It was very clean and well lit. They had a community room on the second floor. The day I was there, they had a singer performing and most of the folks were there watching. However, this place had a clear smell of urine. I did see my family member's room and it seemed to be dark. It just was not appealing in my opinion. I didn't see anything in the room that was stimulating. It maybe because that she was in that part of the facility that was for people who cannot get up or get around. The staff seemed to be very kind; however they seemed to be all congregated in the back and not interacting with their patients. It seemed that they were extremely cognizant that their patients have dementia and that some of them may be unresponsive. However, I still feel that there should be more interaction between patients and staff.


Barbara72128050 August 16, 2013

I am a friend or relative of a resident

This facility should be recommended to others who are looking for a nursing home for their relatives or theirself. The staff there are efficient, courtieous and polite. They have activities for the seniors to participate, like bingo, arts and crafts. They have a hair salon where they t is could get their haircut and styled for the ladies, for men, a shave and a haircut. They give each residence a stipend or allowance for this service. The food there is healthy and served in the dining room, if the seniors want to go there, bedridden, their room. My brother has been there for a year and a month and it has helped him with his needs. It is a safe environment there for seniors who need nursing care. I recommend this facility.

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About Caring Heart Rehabilitation and Nursing Center


Caring Heart Rehabilitation and Nursing Center is a nursing home in Philadelphia, PA that provides patients with skilled nursing care as well as private or shared accommodations. Contact Caring Heart Rehabilitation and Nursing Center for more details on housing, services, and rates.

Features of Caring Heart Rehabilitation and Nursing Center


Medicare (ratings last updated: 06/16/17)

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 395819
  • Ownership Type: Non Profit Corporation
  • Date Certified: 05/01/2017

General

  • Resident Capacity: 269

Location of Caring Heart Rehabilitation and Nursing Center


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