My father was a resident for a short time. He came into the rehab wing to get PT/OT, as he had spinal surgery. The nursing staff did not see to his needs or concerns nor did the doctor ever come to see him. For 3 days, his cath bag was full of blood. As my Dad's mental status went from normal to not knowing where he was, I asked and pleaded for the nursing staff to get the doctor, to do a urinalysis, to find out what was wrong. I was told they would 'monitor it'. A day went by, two days, on day 3, when his cath bag was completely full of pure red blood and my father could no longer speak except to look at you blankly and barely muster "I don't know" to every question, we demanded he be sent by ambulance to the hospital. He was septic due to the extremely bad UTI that had gone without treatment at Canterbury. He was admitted to ICU where his bladder had to be manually pumped for an hour to remove all the blood. Thanks to the ICU staff, my father was saved. Canterbury is responsible for nearly killing my father. I never saw a doc there and no, a urinalysis was never even done after numerous requests. We would NEVER go back there and will tell anyone NOT to go. It's a disgrace to allow someone to lay there suffering with known symptoms and not even attempt to identify a simple issue or treat them. The therapy staff? Sure, they were fine…but, you can't get therapy if you're DEAD!!