Freedom Plaza Care Center

13373 N Plaza Del Rio Blvd, Peoria, AZ, 85381

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Reviews of Freedom Plaza Care Center

Overview of Ratings

19 Reviews

May 28, 2015

By Dwight6

I am a friend or relative of a resident

Freedom Plaza is a really nice place. Their facilities and rooms are really nice. They have assisted living and apartments if you don't need any help. There is also an area if you do need help. So, it is all there. They have a lot of activities to keep everybody busy. So, they are not just sitting around doing nothings. The staff is really good. Actually, my mom has been living there for 12 years. At that time, it was kind of a rush. My dad passed away, and we needed to get her in a place right away because she is going downhill fast. This was back in 2002. We know that it is a really nice place. It is on the high end of places for you to live. It is in the top gear. The food is really good. The staff is always friendly and helpful. There is never a dull moment at Freedom Plaza.

November 20, 2014

By Caring8465

I visited this facility

Freedom Plaza had the best services for the best price. They did an excellent job; it’s a combination of affordability and quality of services. The room was very nice.

November 12, 2014

By Caring92551550

I visited this facility

Freedom Plaza was beautiful. The people were nice, but all they had was a studio apartment that you had to share with somebody, and I wasn’t about to share with somebody I didn’t know or pay that amount of money. They had assisted living on one side of the street and the other side was independent-living. They had lots of activities there. It was beautiful. It’s very big, and it’s very well kept.

October 16, 2014

By Caring96085250

I am a friend or relative of a resident

We put my dad at Freedom Plaza. The staff used to be fabulous and then started dropping, so we got him out of there. Everybody was fine but my dad was telling us stories that they were working on concrete in the middle of the night for a couple of hours. The rooms were adequate and the dining room is very nice. You get what you paid for.
Provider Response

We deeply regret that we were unable to meet all of your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future. If you haven’t done so already, please call our Resident and Family Connection Line at 877-400-5296, and we would be happy to discuss your concerns in greater detail.

September 29, 2014

By Curt4

I am a friend or relative of a resident

I was impressed with Freedom Plaza and the staff was wonderful. It was clean and there’s no foul odor. I like the activity, the medical attention, and that it’s all under one roof. My parents moved around six weeks ago. This facility was also recommended by my friends.

September 12, 2014

By Caring81115650

I am a friend or relative of a resident

Freedom Plaza is probably one of the best ones around because where we were the last time was horrible. So this is a step up. What I like best about it is the cleanliness of it. When you walk in, you don't smell urine like you do at so many others. Also the competence of the staff there is higher. That's all the staff, including the therapy staff and the nursing staff. They are a lot more knowledgeable. The rooms are fantastic. My wife was first in a private room because she had MRSA and they were worried about it, so they had her in the private room for isolation purposes. Later on, she went to a semi-private room, but they only had her in the semi-private room, and that was nice too, that she was by herself. Regarding food, if you're a diabetic, that's not the place to be because they're really not set up for diabetics. That would be the only downfall; however, I would definitely recommend them.

February 28, 2014

By DJ3

I am a friend or relative of a resident

Mom was at the skilled section of Freedom Plaza for about three months. The facility is very clean and it had no smell. The staff has a wonderful attitude and they seem to be actually enjoying what they are doing. Everybody had a smile on their face. Her room had plenty of light. It was very small, but good use of space. The only activity I know is bingo, some board games like scrabble, and they also have get together. She said that the food was wonderful and they had the option of eating in their room and so really enjoyed that option, but basically the facility is very expensive.

December 07, 2013

By Daughter who cares

I am a friend or relative of resident

My mother was here for rehabilitation after her open heart surgery. We met with the case manager to review their plans for our mother's care and share our concerns about our mother's recovery. Nothing we shared was addressed. My mother never walked more than 150 feet a day while she was there. She left the hospital with guidelines to walk a minimum of 4 times per day with increasing distances. This did not happen on even one occasion occasion. Instead of improving she regressed. She walked more in the ICU at the hospital than she did at Freedom Care. One day they forgot her lunch and charted that she was at Physical Therapy though she says she was never taken that day. This s witnessed by her friend. They would not let her walk without assistance during her entire stay because she was labeled a liability, though this the reason she was sent to the facility. They repeatedly pulled her up from her recliner by her arms, while this is contraindicated for a recovering open heart patient. We talked with case management about this concern but it continued. I would discourage anyone from sending their loved one to Freedom Plaza for rehabilitation. They may provide good long term care but they do not provide rehabilitation services at what would be considered minimum standards.

September 27, 2013

By Vickie3

I visited this facility

I would give this a 5-star rating in all aspect except it was a buy-in and then again my dad did not want to get involved with that. The rooms, the food, the staff, and everything else were excellent. I would recommend this facility.

November 19, 2012

By belypino

I visited this facility

My first thought as i walked in the facility was the residents will never be bored here. The staff is professional, well trained and educated. The facility is very nice!! They have gone above and beyond to make this a living environment confortable and enjoyful. from the painting to the deco in the place is beautiful. There are several dining halls all bistro style, a couple nice fire places to enjoy! The menu is well planned and has healthy choices for everyone to enjoy. The staff goes above and beyond to make them feel at home!! The residents here are living a 5 star resort . There is an active daily calendar of event and activities and the residents seem to be busy at all times. They have shuttle for transportation if need be. it is one of the best I have seen. The staff is attentive and accommodating to the residents. I highly recommend this facility!!

May 19, 2011

By Cowboy4

Visited this facility

Plaza West does not answer their call for help because there are too many people texting, talking, and gossiping in the hallways to assist the elderly. When asked to help, their answer is, 'they are going to die soon and they won't remember.' Clairbridge is unprofessional in how they handle their alzheimer's patient, screaming, and subtly holding too tight on their arms. Freedom Plaza does not care about anything but their monies and they will make sure of that when the elderly is incoherent enough to not say much. It's a business, not a home.
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Photos of Freedom Plaza Care Center

Features of Freedom Plaza Care Center

Medicare (ratings last updated: 06/01/17)

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 035256
  • Ownership Type: For Profit Corporation


  • Resident Capacity: 111

About Freedom Plaza Care Center

Freedom Plaza Care Center provides our residents with lifestyles, housing, care and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Our residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.

At Freedom Plaza Care Center we promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Freedom Plaza Care Center provides a comfortable lifestyle, housing, care and services in comfortable surroundings combined with exceptional amenities, programs and care. Our residents enjoy life with any support they need, coupled with the appropriate accommodations as their needs change.

Our community is dedicated to enriching the lives of our residents every day with signature services to those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care and value.

Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents retain the ability to enjoy and master the daily dining experience.

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