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The Colonnades at Reflection Bay
12001 SHADOW CREEK PARKWAY, Pearland, TX 77584
1.9
(42 reviews)
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Reviews of The Colonnades at Reflection Bay in Pearland, Texas
1.9
(42 reviews)
Facility
2.6
Staff
2.1
Food
2.4
Activities
2.0
Value
2.2
Never 2023
1
|
June 2, 2023
This nursing facility needs to be CLOSED down, all CARPET PERMANENTLY REMOVED — why because this Nursing center , has an ODOR that is indescribable . Upon entering the building— that SMELL hits your Nostrils and it is stifling. I was placed in a room where this smell was stronger in the BR, it would almost take my breath away. The smell got into my mouth, nose on my skin, gowns and on the linens in the room. I became very nauseated, couldn’t eat or sleep. After complaining to my family & those in authority that 2nd day, I told them if they didn’t remove me from that room, I would literally crawl out of that building. A nice CNA told me to request to be moved to another Aisle, where that smell wasn’t so poignant, and on that 2nd day I was moved! After informing my Family what had gone down they called management and I was moved. I told them before I laid down on clean sheets, I needed my body to be thoroughly cleaned from my head to the bottom of my Feet, & put on my own clothes that my Daughter had brought to me, before I got into the bed in that room. My daughter did not leave until it was done. I’m NOT recommending to anyone I know and Love! PERIOD
Provider Response
Christina A.
1
|
May 17, 2023
Do not recommend this facility to anyone. Avoid this facility for short-term or long-term care. My elderly mother was here for 2 weeks after she broke her leg. We will NEVER return. The smell is overwhelming. Bathrooms are shared. Adulty dirty diapers were not disposed of properly. The food was not edible at all. The day-time doctor didn't listen to any of the problems my Mom had while at that facility and never ordered the tests or medications she had assured us she would. The rehab people were great, but not worth a stay at The Colonnades. If you are not there all day every day, no one is making sure your loved one is showered, properly fed or cared for on a daily basis.
Provider Response
The wheelchair racer
3
|
April 28, 2023
The food is better, but they don't give the patient enough tater tots, and if you ask for your bed to be changed you have to wait for them, but I sure can't wait to meet the New administrator, and hope he doesn't make a lot of changes unless they are for the good because you will have a lot of work to do.
Provider Response
The wheelchair racer
3
|
April 15, 2023
The rooms are cleaned daily, and some rooms have more space than others. The staff could Be more timely when it comes to making beds, I wish I got paid for having to make the bed. Food is getting better now, and sometimes they hire cooks who don't have enough experience. Medicine is on time because of people who care, but has been late, especially on weekends. The people on the 1000 Hall are real good
Provider Response
Senft
1
|
April 15, 2022
The rooms are clean but dated. Was hare for 14 day, post surgery rehab. Food : tasteless, sparce, in many cases inedible. Staff: As usual with facilities like this there were good and bad. Most of the CNAs did an acceptable join. One or two nurses/LVNs did just okay. I was totally ignored by the staff for the first 4 1/2 hours that I was in there. Not one person came in to say hi or explain anything to me. I have several cardiac conditions. My cardiac meds were bot available for 48 hours. Had to have my meds brought to the facility from home. During my 2 week stay, bed linens were changed once. Doctors instructions were not followed. My doctors are still awaiting blood tests results from a week ago. Stay far, far away from this place!!
Provider Response
TRW2
1
|
May 11, 2021
Do not take your relative here under any circumstances. The Management is deplorable. They did not keep the family abreast on the decisions being made for the patient. My Aunt and Step father were admitted both were sent to a hospital on several occasions with no attempt to contact the family. The case worker Stacy is joke. she never comes to work nor informs the family of next steps. My Step father was a covid survivor. He was left with a trek and G tube and my 79 year old mom got one day of training before taking him home. She didn't even get the name of the Home health care company that took his case. No calls from NP or Doctor at any time. Shout out to Ms Bertha and the attendance staff.
Provider Response
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Services and Amenities of The Colonnades at Reflection Bay in Pearland, Texas
General
- Resident Capacity: 180
Medicare
Health
2.0
Overall
1.0
Quality
4.0
Staff
1.0
About The Colonnades at Reflection Bay in Pearland, Texas
The Colonnades at Reflection Bay is a Senior Living provider in Pearland, Texas that offers residents Nursing Homes services. Contact The Colonnades at Reflection Bay for more details on services and rates.
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