Monterey Palms Healthcare Center
44610 Monterey Ave, Palm Desert, CA 92260
2.87
(8 reviews)
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Reviews of Monterey Palms Healthcare Center in Palm Desert, California
2.87
(8 reviews)
Facility
2.4
Staff
2.4
Food
1.8
Activities
2.3
Value
2.0
CathyVH
5
|
October 23, 2023
My 86-year-old mother had major surgery and spent two months at the Monterey Palms Skilled Nursing Facility (SNF). As far as SNF go, I am pleased to say that this facility is one of the best. No SNF is perfect, but at this facility everyone from the Director, to Supervisors, RN’s, CNA’s, physical, occupational and speech therapists, and housekeeping staff were caring, professional and overall wonderful humans. Even when minor challenges arose, they addressed the issues as quickly as possible. The staff treated my mom and me with great respect and good humor. They answered my questions and helped train me on the care my mom will need once home. If my mom has to go back for rehab, I wouldn’t hesitate to have her go to Monterey Palms. I wish I could call out the staff by name but I don’t want to miss anyone because they all deserve a huge thank you and to know how much they are appreciated. Thank you all!
worse place
5
|
January 24, 2022
The worse place the worse attention you never can talk with the doctor
No Display Names left
3
|
December 10, 2020
My brother is a resident and requires probably a little more assistance than normal. I receive calls from Nurses complaining that he requires more assistance than normal. This is their job. Deal with it. I offer assistance when I can but on the day to day stuff, they are either under qualified or lazy. Pick one.
Holtville
1
|
July 30, 2020
The Rehab employees GREAT.. 2.) 1 nurse there was fantastic with even having a great work load during the day(wish I remember her name; 3) Head of nurses, a bit helpful, but not consistent in her actions; 4) Facility food horrible, variety and nutrition questionable; 5) The place smelled horrible of urination!!!! 6) Eye glasses taken accidently on food tray, staff notified 3 times. claim filed back in Feb. 2020. To date, no response. 7) If family member needing wound care or anything critical please stay there with them to make sure done and done right. 8) Also, trying to get help at nurses station, you will stand there , they will look at you and walk off, without even asking if you can be helped. Need better training .
Doug Wilson
5
|
May 4, 2020
Hello! My wife Lauren has on 3 occasions been cared for at Monterey Palms. Our experience could not have been better. Lauren was treated like the angel that she is. We've been married for 54 years. Staff for the most part we're caring and in some cases loving. Typically staff is reflective of a patient's attitude and behavior, admittedly some patients can be very stubborn and difficult to please and it may cause some negative results but Lauren's disposition is cheerful and compliant. We would recommend the Palms for the care of your loved ones. Thank you (Luz, the director) and staff, to my mind you are heroes. Doug
Ramina
2
|
March 9, 2018
My mother went to Monterey Palms for rehab, but I had to take her out because of the environment. The people that do the daily care are not necessarily the nurses. We didn't interact with the nurses, but the helpers treated them like they were a burden. My mother would ask for water, they would not bring her water, and she would have to harass them just to get water. The management wanted it to be a good facility, but the staff didn't care. However, the lady in charge of the nurses was very good. The facility was fine, and everything was easily accessible. She shared a room, there was a bathroom, a little sink, and a curtain separated her from her roommate. It has a little TV in front, a side table, and a chair for guest. I had to bring her food, because she felt weird about the food there, and every time they had seafood, everyone got sick.
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Services and Amenities of Monterey Palms Healthcare Center in Palm Desert, California
General
- Resident Capacity: 99
Medicare
Health
3.0
Overall
4.0
Quality
5.0
Staff
3.0
About Monterey Palms Healthcare Center in Palm Desert, California
Monterey Palms Healthcare Center is a Senior Living provider in Palm Desert, California that offers residents Nursing Homes services. Contact Monterey Palms Healthcare Center for more details on services and rates.
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