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Meadowlake Estates

959 Southwest 107th Street, Oklahoma City, OK 73139

(800) 558-0653 (Call a Family Advisor)

2.12

(16 reviews)

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Reviews of Meadowlake Estates in Oklahoma City, Oklahoma

2.12

(16 reviews)

  • Facility

    2.7

  • Staff

    2.3

  • Food

    1.6

  • Activities

    1.6

  • Value

    2.0

Mickey Michael

5

October 19, 2022

I am a friend or relative of a current/past resident

My mother has been at MLE since Dec. 2021 which she has been getting wonderful service from the staff, who is very caring and helpful toward all her needs and they go the extra mile to make her making sure her cup is full of Dr. Pepper and has candy so she can snack on. Staff is always very polite and very understanding with my mother confusion. I feel this is the best place for her.

MM

3

January 29, 2022

I am a friend or relative of a current/past resident

My mother has been in Meadowlake Estates for two months now. Most of the staff is pretty hardworking, but they're probably understaffed right now. I'm not convinced they follow all of their Covid protocols, but they take care of her needs and they're pretty responsive to her calls for a nurse. She's in a shared room, so she has a roommate with a curtain in between them. I wouldn't say her room is necessarily very tidy. It's got a place for her clothing, which is all folded up in there. There's a lot of stuff. They have a countertop in there that's almost like a desk-type thing and that's pretty covered with her roommate's belongings and her own belongings. The food is OK. It sounds like they serve a lot of beef, which she's not supposed to have. I think that a lot of times it is not necessarily hot when she gets it, but she does get the three meals a day. I don't know how strongly they encourage her to eat. She's not eating while she's there very much, but she has the meals and then they take them away when she doesn't eat them. She doesn't leave her room other than when they take her to physical therapy. She told me they didn't have anything for the residents at Christmas. She's on the rehab side right now, but she's not progressing, so she will move into skilled nursing at some point. It looks nice enough and clean on the outside, and the inside is adequate. I don't think it's spectacular, but it's not dirty. I've never seen any egregious violations there. Overall, the place is adequate. I don't think that it is fabulous necessarily, but the staff is responsive to her. Some staff members are better than others. She has enjoyed the two physical therapists. The things that they were doing have been working well with her. She just hasn't been progressing.

messica500

1

October 10, 2021

I am a friend or relative of a current/past resident

DO NOT GO!! Severely understaffed. My family member is supposed to be here for REHAB, and after 3 days was the first PT visit. The staff makes constant excuses on why care is not being provided. No one came from the admin to welcome after transfer. No one has spoken to me or my family member on what the Care Plan is, I'm told I have to request that. My family member is bed ridden, and it takes HOURS to get her changed when she goes to the bathroom, and they do a poor job of that. Food is gross, and cold when they DO serve it for the in-room patients. Patients that are able to go to the dining room are fed sooner. In-bed patients are fed 2 or 3 hours after meal time. I have talked to 4 different people about the lack of care and I was told to talk to Mickey and/or Sky-something, but THEY are never here! Our CNA (the only good one doing what she can) tried to find someone to assist and basically had to tell the Charge Nurse( whoever that is, she has not come to the room at all) that if she did not get help then she was going to leave. I was just informed that basic supplies (body wipes, gloves, bed sheets, pull sheets, top sheets) are running low. And beware of the agency CNAs, they will not do the job that they are hired for. They will come in and then 'forget' the request or just ignore the call light completely. The one agency CNA here, I've nicknamed her FELB (Fake Eyelash B****) is very rude and makes all types of excuses to not help or clean up my family member. This place is a nightmare and my family member will not be staying for much longer. They are just milking the insurance at this point. Avoid at all costs!

Family21

2

September 17, 2021

I am a friend or relative of a current/past resident

It was a wonderful place until they were bought out by a huge, out-of-state corporation. Cutback after cutback has made it unsafe. Rooms are big and nice. Upper management at the facility is uncaring and unresponsive. They originally had 3 people in Activities but now only 1 and she has other duties as well, so not much goes on. Aids do a great job for the most part but they are severly understaffed.

SRCamden

1

September 14, 2021

I am a friend or relative of a current/past resident

The rapid rate of staff turnover which has compromised the quality of care for my loved one who is also on HOSPICE! This concern is top down from the facility Administrator who is now an interim administrator, and the contracted nurses who never get to know the residents/hospice patients. Their inability & refusal to communicate with families and HOSPICE personnel is untenable. An interim Administrator that over promises and under-delivers is of paramount concern. And the HORRIFIC lack of cleanliness to include ANTS being observed on my loved ones body in her bed, with hospice discovering this today and the DON and Administrator refusing to follow hospice recommendations in terms of moving her to another hall that would improve safety in terms of ANTS on her body. The recommended hall also has a HOSPICE patient from the same HOSPICE provider with hospice reporting that the nurses that serve that hall work more successfully with hospice in terms of communication. Yet again, request denied with the facility social worker reporting to a family member that there was/is an available bed on that Hall (Hall 400). Communication, transporting my loved one as a hospice patient to a Oklahoma city hospital without contacting the medical POA for authorization, constant Covid outbreaks among vaccinated staff that has also spread to residents, ANTS, and an unstable staff make this facility a high risk for profound health and safety deficiencies in regards to resident/patient placement and care. It's so sad to go through this and to also know through experience that many others are held captive to this facility owned by a Texas corporation called STONEGATE INC. A VERY poor decision... Families beware!

Tramlyn

1

October 5, 2020

I am a friend or relative of a current/past resident

My mother in law contracted Covid 19 in this nursing home. It’s been a week of no treatment for her! Just put her on a Covid hall. No meds to help. Luckily her family calls every day. Today we could tell she was gasping to breath. So we BEGGED them for a blood oxygen. It was 74!!! Irresponsible! They let her get dehydrated and took many try’s for an IV. They said she had no fever but she’s at the hospital now and it’s 103! They could have killed her. She’s diabetic, on oxygen at night, with Kidney issues. Please keep your loved ones away!! I beg you!!

drogers_usa

1

July 17, 2017

I am a friend or relative of a current/past resident

I admitted my mother to this facility August 6, 2015. On the 15th they had to file an Incident Report when we found a “grab and yank” handprint on her upper left arm. On the 19th they had to file another report when we found her left leg bruised from the knee to the ankle – no one was watching and the steel on her wheelchair was bruising her every time her leg rubbed against it. We installed a motion sensor video/audio camera in her room for her protection. September 13th the video shows an aide talking in front of mom to another aide “I been praying that they get this one out of here quick” mom responding “For what? Get who out? ME?” January 15th 2016, the video shows two aides dropping mom onto the bed from about 8” off the bed – she has spinal degeneration, it was deemed an “accident”, even though they were laughing the whole time. On February 12th, 2016 the same two aides hit her head against the wall as they get her into bed … another “accident”? March 19th, 2017she was left out of the room from 5:46am until my cousin brought her back into the room at 2:00pm (over 8 hours sitting in her wheelchair without being toileted). She was so weak the aide couldn’t manage her in the restroom and her hand was caught in the guard rail, tearing off the skin on her hand. March 21st, 2016 I received a call saying they had found small blisters on her thighs, like a coffee burn. When I photographed them the next day they covered both sides from her knees down to her middle calves. (a burn expert later said they were 2nd degree and turned 3rd degree by the 3rd day). On March 25th, 2016 hospice was called in and said she was in the active stages of dying. On March 27th, 2016 we found a 3” bedsore on her tailbone. On March 31st, 2016 my mother passed away. Every statement is backed up by video and photographs.

loyality225

4

June 20, 2017

I visited this facility

Administrator is very open and has listened to my concerns and has addressed them which means a lot to me. . I have been in other facilities where they are not as willing to admit when they have messed up and always try to make excuses. The fact that she didn't try to make excuses for my concerns really impressed me. Food is good. Aides for the most part are caring and treat my mother with the respect she deserves. I would definitely recommend this facility.

gmiller53

1

May 29, 2017

I am a friend or relative of a current/past resident

I visited a friend over the weekend that has just recently been moved to the Rehab part of the facility. the smell and filth of the room disgusted me. NO ONE should be subjected to these conditions. The nursing care or I should say lack of, all I can say is the nurses should be ashamed as should the whole staff. I leave my dog in a facility that smell nice and is clean, its too bad our elderly are not treated as well as animals.

smbokc

1

March 17, 2017

Other

This facility has a decent Rehab,but the skilled nursing and general care is terrible..My husband has been there a month and it is a daily battle to keep him clean and fed...He is 83 ,has a broken tibia due to a fall...I do NOT recommend this place and the ADMINISTRATION is always unavailable.They must not have a dishwasher because all food is sent out in starfoam boxes, the food is poorly prepared,but will sustain life.My real question is how it is allowed to operate ,Medicare must have lowered its standards.

no recommendation

1

February 22, 2017

I am a friend or relative of a current/past resident

My grandmother was here, the facility was fine until they moved her to the Alzheimer part of the facility. My mother went out of town for 3 days in which they did not change her. Grandmother developed pneumonia which they did not tend to efficiently, if we had not moved her she would have died there. The lady that she shared a room with was unable to feed herself and they would bring her food tray in and leave her to fend for herself, thank goodness her daughter came and fed her at least 1 a day. People were left in the hall sleeping for long periods of time without being acknowledge. my grandmother was a beautiful happy soul, and the last month there she was so sad, and would cry and ask my what had she done so wrong that we would put her there. I do not recommend this faculty.

Alana3315

3

November 15, 2016

I visited this facility

Very pleasant smell as you walk in and the housekeeping are amazing. Nursing staff are okay. Kitchen staff amazing. Activities could be better.

HerSon2

1

March 15, 2015

I am a friend or relative of resident

My Mom was here for less than a month before she died. She was in the last stages of cancer. There was lots of management and staff running around during the day, Less people sometimes hiding out using cellphones at night and weekends. The care seemed more focused on being effiecient to the detrement of individual patient care. A people warehouse. Staff and our Hospice Care didn't get along and staff suggested we should change to their affilliated Hospice. Mom labeled the staff as "cold". Once she waited 2 1/4 hours for an authorized as needed pain medication. She developed a bed sore after 21 days here. They had been reported as minor problems with "Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene". We experienced those I expected more from a full-care nursing home.

Hanna25

1

September 10, 2013

I am a friend or relative of resident

The nursing care is not efficient - this is supposed to be a 24 hour skilled nursing facility. The nurses are not up-to-date on the latest medical care. You have to alert them on deteriorating conditions of patient, they will not alert you - that is not a skilled nursing facility. This is a medicare facility!

woody3

4

November 20, 2012

I am a friend or relative of a resident

My wife and I first visited when we knew her mother would be coming from California and would need to be a nursing or assisted living facility. She is now a resident and we have visited multiple times, including arriving in the middle of the night.It is always clean; there is always an abundance of staff members available and willing to help. They have been very kind to my mother in law and helped her to adjust to her new surroundings, and helped us to know how to help her as well.

Linda1976

4

July 30, 2012

I visited this facility

This facility is very well maintained, both inside and outside. There is well-manicured landscaping that creates a positive environment upon arriving at the facility. Upon entering the building, it is immediately obvious that the staff goes above and beyond their normal job duties to help the residents, as they are very approachable and well-trained. The facility itself is absolutely beautiful, and a great deal of work has been put into making sure that residents are comfortable and well cared for. This is, unfortunately, the exception rather than the normal standard for nursing homes in the general area, and it is truly refreshing to see residents in a nice, upscale facility who are attended to by caring, helpful staff.This facility has consistently been a cut above almost all of the other facilities. They provide interesting activities for the residents that are more engaging than the typical bingo game or movie night. Residents are encouraged to participate in activities that require them to use both mind and body, and a great deal of effort is put into ensuring that these people are happy and as healthy as possible. Residents receive one on one attention, and forward-thinking programs are in place to help those who call this place home be as relaxed as possible. Rather it's group singing or bringing therapy dogs in to visit the residents, it is clear that those who work so hard at this facility truly care about the residents and really want them to be happy. While nothing is ever as good as home, this facility comes very close.

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Services and Amenities of Meadowlake Estates in Oklahoma City, Oklahoma

General

  • Resident Capacity: 124

Medicare

  • Health

    1.0

  • Overall

    2.0

  • Quality

    5.0

  • Staff

    2.0

Medicare Provider Number: 375256
    Ownership Type: Government - City/county
    Rating Date: 9/1/2023

About Meadowlake Estates in Oklahoma City, Oklahoma

Meadowlake Estates is a Senior Living provider in Oklahoma City, Oklahoma that offers residents Nursing Homes services. Contact Meadowlake Estates for more details on services and rates.

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