Meadowlake Estates
959 Southwest 107th Street, Oklahoma City, OK 73139
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Reviews of Meadowlake Estates in Oklahoma City, Oklahoma
2.12
(16 reviews)
Facility
2.7
Staff
2.3
Food
1.6
Activities
1.6
Value
2.0
Mickey Michael
5
|
October 19, 2022
My mother has been at MLE since Dec. 2021 which she has been getting wonderful service from the staff, who is very caring and helpful toward all her needs and they go the extra mile to make her making sure her cup is full of Dr. Pepper and has candy so she can snack on. Staff is always very polite and very understanding with my mother confusion. I feel this is the best place for her.
MM
3
|
January 29, 2022
My mother has been in Meadowlake Estates for two months now. Most of the staff is pretty hardworking, but they're probably understaffed right now. I'm not convinced they follow all of their Covid protocols, but they take care of her needs and they're pretty responsive to her calls for a nurse. She's in a shared room, so she has a roommate with a curtain in between them. I wouldn't say her room is necessarily very tidy. It's got a place for her clothing, which is all folded up in there. There's a lot of stuff. They have a countertop in there that's almost like a desk-type thing and that's pretty covered with her roommate's belongings and her own belongings. The food is OK. It sounds like they serve a lot of beef, which she's not supposed to have. I think that a lot of times it is not necessarily hot when she gets it, but she does get the three meals a day. I don't know how strongly they encourage her to eat. She's not eating while she's there very much, but she has the meals and then they take them away when she doesn't eat them. She doesn't leave her room other than when they take her to physical therapy. She told me they didn't have anything for the residents at Christmas. She's on the rehab side right now, but she's not progressing, so she will move into skilled nursing at some point. It looks nice enough and clean on the outside, and the inside is adequate. I don't think it's spectacular, but it's not dirty. I've never seen any egregious violations there. Overall, the place is adequate. I don't think that it is fabulous necessarily, but the staff is responsive to her. Some staff members are better than others. She has enjoyed the two physical therapists. The things that they were doing have been working well with her. She just hasn't been progressing.
messica500
1
|
October 10, 2021
DO NOT GO!! Severely understaffed. My family member is supposed to be here for REHAB, and after 3 days was the first PT visit. The staff makes constant excuses on why care is not being provided. No one came from the admin to welcome after transfer. No one has spoken to me or my family member on what the Care Plan is, I'm told I have to request that. My family member is bed ridden, and it takes HOURS to get her changed when she goes to the bathroom, and they do a poor job of that. Food is gross, and cold when they DO serve it for the in-room patients. Patients that are able to go to the dining room are fed sooner. In-bed patients are fed 2 or 3 hours after meal time. I have talked to 4 different people about the lack of care and I was told to talk to Mickey and/or Sky-something, but THEY are never here! Our CNA (the only good one doing what she can) tried to find someone to assist and basically had to tell the Charge Nurse( whoever that is, she has not come to the room at all) that if she did not get help then she was going to leave. I was just informed that basic supplies (body wipes, gloves, bed sheets, pull sheets, top sheets) are running low. And beware of the agency CNAs, they will not do the job that they are hired for. They will come in and then 'forget' the request or just ignore the call light completely. The one agency CNA here, I've nicknamed her FELB (Fake Eyelash B****) is very rude and makes all types of excuses to not help or clean up my family member. This place is a nightmare and my family member will not be staying for much longer. They are just milking the insurance at this point. Avoid at all costs!
Family21
2
|
September 17, 2021
It was a wonderful place until they were bought out by a huge, out-of-state corporation. Cutback after cutback has made it unsafe. Rooms are big and nice. Upper management at the facility is uncaring and unresponsive. They originally had 3 people in Activities but now only 1 and she has other duties as well, so not much goes on. Aids do a great job for the most part but they are severly understaffed.
SRCamden
1
|
September 14, 2021
The rapid rate of staff turnover which has compromised the quality of care for my loved one who is also on HOSPICE! This concern is top down from the facility Administrator who is now an interim administrator, and the contracted nurses who never get to know the residents/hospice patients. Their inability & refusal to communicate with families and HOSPICE personnel is untenable. An interim Administrator that over promises and under-delivers is of paramount concern. And the HORRIFIC lack of cleanliness to include ANTS being observed on my loved ones body in her bed, with hospice discovering this today and the DON and Administrator refusing to follow hospice recommendations in terms of moving her to another hall that would improve safety in terms of ANTS on her body. The recommended hall also has a HOSPICE patient from the same HOSPICE provider with hospice reporting that the nurses that serve that hall work more successfully with hospice in terms of communication. Yet again, request denied with the facility social worker reporting to a family member that there was/is an available bed on that Hall (Hall 400). Communication, transporting my loved one as a hospice patient to a Oklahoma city hospital without contacting the medical POA for authorization, constant Covid outbreaks among vaccinated staff that has also spread to residents, ANTS, and an unstable staff make this facility a high risk for profound health and safety deficiencies in regards to resident/patient placement and care. It's so sad to go through this and to also know through experience that many others are held captive to this facility owned by a Texas corporation called STONEGATE INC. A VERY poor decision... Families beware!
Tramlyn
1
|
October 5, 2020
My mother in law contracted Covid 19 in this nursing home. It’s been a week of no treatment for her! Just put her on a Covid hall. No meds to help. Luckily her family calls every day. Today we could tell she was gasping to breath. So we BEGGED them for a blood oxygen. It was 74!!! Irresponsible! They let her get dehydrated and took many try’s for an IV. They said she had no fever but she’s at the hospital now and it’s 103! They could have killed her. She’s diabetic, on oxygen at night, with Kidney issues. Please keep your loved ones away!! I beg you!!
drogers_usa
1
|
July 17, 2017
I admitted my mother to this facility August 6, 2015. On the 15th they had to file an Incident Report when we found a “grab and yank” handprint on her upper left arm. On the 19th they had to file another report when we found her left leg bruised from the knee to the ankle – no one was watching and the steel on her wheelchair was bruising her every time her leg rubbed against it. We installed a motion sensor video/audio camera in her room for her protection. September 13th the video shows an aide talking in front of mom to another aide “I been praying that they get this one out of here quick” mom responding “For what? Get who out? ME?” January 15th 2016, the video shows two aides dropping mom onto the bed from about 8” off the bed – she has spinal degeneration, it was deemed an “accident”, even though they were laughing the whole time. On February 12th, 2016 the same two aides hit her head against the wall as they get her into bed … another “accident”? March 19th, 2017she was left out of the room from 5:46am until my cousin brought her back into the room at 2:00pm (over 8 hours sitting in her wheelchair without being toileted). She was so weak the aide couldn’t manage her in the restroom and her hand was caught in the guard rail, tearing off the skin on her hand. March 21st, 2016 I received a call saying they had found small blisters on her thighs, like a coffee burn. When I photographed them the next day they covered both sides from her knees down to her middle calves. (a burn expert later said they were 2nd degree and turned 3rd degree by the 3rd day). On March 25th, 2016 hospice was called in and said she was in the active stages of dying. On March 27th, 2016 we found a 3” bedsore on her tailbone. On March 31st, 2016 my mother passed away. Every statement is backed up by video and photographs.
loyality225
4
|
June 20, 2017
Administrator is very open and has listened to my concerns and has addressed them which means a lot to me. . I have been in other facilities where they are not as willing to admit when they have messed up and always try to make excuses. The fact that she didn't try to make excuses for my concerns really impressed me. Food is good. Aides for the most part are caring and treat my mother with the respect she deserves. I would definitely recommend this facility.
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Services and Amenities of Meadowlake Estates in Oklahoma City, Oklahoma
General
- Resident Capacity: 124
Medicare
Health
1.0
Overall
2.0
Quality
5.0
Staff
2.0
About Meadowlake Estates in Oklahoma City, Oklahoma
Meadowlake Estates is a Senior Living provider in Oklahoma City, Oklahoma that offers residents Nursing Homes services. Contact Meadowlake Estates for more details on services and rates.
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