Meadowlake Estates

I admitted my mother to this facility August 6, 2015. On the 15th they had to file an Incident Report when we found a “grab and yank” handprint on her upper left arm. On the 19th they had to file another report when we found her left leg bruised from the knee to the ankle – no one was watching and the steel on her wheelchair was bruising her every time her leg rubbed against it. We installed a motion sensor video/audio camera in her room for her protection. September 13th the video shows an aide talking in front of mom to another aide “I been praying that they get this one out of here quick” mom responding “For what? Get who out? ME?” January 15th 2016, the video shows two aides dropping mom onto the bed from about 8” off the bed – she has spinal degeneration, it was deemed an “accident”, even though they were laughing the whole time. On February 12th, 2016 the same two aides hit her head against the wall as they get her into bed … another “accident”? March 19th, 2017she was left out of the room from 5:46am until my cousin brought her back into the room at 2:00pm (over 8 hours sitting in her wheelchair without being toileted). She was so weak the aide couldn’t manage her in the restroom and her hand was caught in the guard rail, tearing off the skin on her hand. March 21st, 2016 I received a call saying they had found small blisters on her thighs, like a coffee burn. When I photographed them the next day they covered both sides from her knees down to her middle calves. (a burn expert later said they were 2nd degree and turned 3rd degree by the 3rd day). On March 25th, 2016 hospice was called in and said she was in the active stages of dying. On March 27th, 2016 we found a 3” bedsore on her tailbone. On March 31st, 2016 my mother passed away. Every statement is backed up by video and photographs.

Administrator is very open and has listened to my concerns and has addressed them which means a lot to me. . I have been in other facilities where they are not as willing to admit when they have messed up and always try to make excuses. The fact that she didn't try to make excuses for my concerns really impressed me. Food is good. Aides for the most part are caring and treat my mother with the respect she deserves. I would definitely recommend this facility.

I visited a friend over the weekend that has just recently been moved to the Rehab part of the facility. the smell and filth of the room disgusted me. NO ONE should be subjected to these conditions. The nursing care or I should say lack of, all I can say is the nurses should be ashamed as should the whole staff. I leave my dog in a facility that smell nice and is clean, its too bad our elderly are not treated as well as animals.

This facility has a decent Rehab,but the skilled nursing and general care is terrible..My husband has been there a month and it is a daily battle to keep him clean and fed...He is 83 ,has a broken tibia due to a fall...I do NOT recommend this place and the ADMINISTRATION is always unavailable.They must not have a dishwasher because all food is sent out in starfoam boxes, the food is poorly prepared,but will sustain life.My real question is how it is allowed to operate ,Medicare must have lowered its standards.

My grandmother was here, the facility was fine until they moved her to the Alzheimer part of the facility. My mother went out of town for 3 days in which they did not change her. Grandmother developed pneumonia which they did not tend to efficiently, if we had not moved her she would have died there. The lady that she shared a room with was unable to feed herself and they would bring her food tray in and leave her to fend for herself, thank goodness her daughter came and fed her at least 1 a day. People were left in the hall sleeping for long periods of time without being acknowledge. my grandmother was a beautiful happy soul, and the last month there she was so sad, and would cry and ask my what had she done so wrong that we would put her there. I do not recommend this faculty.

Very pleasant smell as you walk in and the housekeeping are amazing. Nursing staff are okay. Kitchen staff amazing. Activities could be better.

My Mom was here for less than a month before she died. She was in the last stages of cancer. There was lots of management and staff running around during the day, Less people sometimes hiding out using cellphones at night and weekends. The care seemed more focused on being effiecient to the detrement of individual patient care. A people warehouse. Staff and our Hospice Care didn't get along and staff suggested we should change to their affilliated Hospice. Mom labeled the staff as "cold". Once she waited 2 1/4 hours for an authorized as needed pain medication. She developed a bed sore after 21 days here. They had been reported as minor problems with "Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene". We experienced those I expected more from a full-care nursing home.

The nursing care is not efficient - this is supposed to be a 24 hour skilled nursing facility. The nurses are not up-to-date on the latest medical care. You have to alert them on deteriorating conditions of patient, they will not alert you - that is not a skilled nursing facility. This is a medicare facility!